NEOTECH
Getac K120 - 12.5-inch Extremely robust tablet PC
Getac K120 - 12.5-inch Extremely robust tablet PC
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the Getac K120, a 12.5-inch tablet PC built to endure the toughest environments while providing exceptional performance and flexibility for field professionals.
Overview:
The Getac K120 is a highly robust 12.5-inch tablet PC designed for professionals working in extreme conditions. With its superior durability and high-performance capabilities, it is perfectly suited for demanding applications in sectors such as public safety, construction, and field services.
Product Description:
The Getac K120 stands out with its rugged design and versatile features, making it an ideal choice for challenging outdoor or industrial environments. It features a vibrant 12.5-inch touchscreen that offers excellent readability under various lighting conditions, including direct sunlight. Powered by advanced Intel processors and equipped with Windows 10 Pro, the K120 delivers powerful computing capabilities, ensuring efficiency and reliability. Additionally, its comprehensive connectivity options, including Wi-Fi, Bluetooth, and optional 4G LTE, make it a highly productive tool for professionals on the go.
Key Features:
- Rugged Durability: MIL-STD-810H and IP65 certifications ensure resistance to dust, water, and drops, supporting use in harsh environments.
- Vibrant Display: 12.5-inch LumiBond® 2.0 display with enhanced brightness and touch control, operable with gloves.
- Powerful Performance: Equipped with the latest Intel Core i5 or i7 processors to handle complex tasks swiftly.
- Enhanced Security: Features TPM 2.0, biometric security options, and a comprehensive suite of security enhancements via Windows 10 Pro.
- Flexible Connectivity: Offers multiple connectivity options, including Wi-Fi, Bluetooth, optional GPS, and 4G LTE for seamless communication and data transfer.
Product Quality and Performance:
Built to withstand the challenges of any operational environment, the Getac K120 is crafted from high-quality materials that offer both durability and performance. It is tested to survive extreme conditions, ensuring that it continues to operate reliably, providing users with a dependable tool for data collection, communication, and decision-making in the field.
Specifications:
- Operating System: Windows 10 Pro
- Processor: Options available for Intel Core i5 or i7
- Memory: Expandable and configurable RAM and SSD options
- Display: 12.5-inch Full HD LumiBond® 2.0 touchscreen with high brightness
- Connectivity: Wi-Fi, Bluetooth, optional 4G LTE, and GPS
- Battery Life: Dual hot-swappable batteries for uninterrupted usage
- Security Features: Includes TPM 2.0, biometric options, and Windows security features
Purpose of Use:
The Getac K120 is tailored for professionals who require a reliable, high-performance device in environments that ordinary computers cannot withstand. It is ideal for use in fields like law enforcement, emergency response, construction site management, and outdoor scientific research.
How to Use:
To start using the Getac K120, fully charge the device, power it on, and configure it with your required settings and software. Its Windows 10 Pro operating system facilitates easy integration into corporate networks, allowing for quick deployment and use in field operations.
Supported OS/Application/Industries:
This tablet is compatible with a wide array of professional applications, supporting industries that require robust, portable, and high-performance computing solutions. Its specifications make it suitable for detailed GIS applications, complex project management software, and other resource-intensive programs.
Benefits & Compatibility:
The Getac K120 enhances operational efficiency by providing a portable yet highly durable solution that supports extensive mobile capabilities in extreme conditions. Its advanced hardware and flexible software compatibility ensure that it meets the needs of demanding industrial and field applications.
Warranty and FAQs:
Getac offers a comprehensive warranty that covers the K120 against manufacturing defects and environmental challenges. Detailed FAQs and support resources are available online to help users maximize the utility of their device.
Packaging/Weight/Dimension:
The Getac K120 is securely packaged to ensure it arrives in perfect condition, designed for easy handling and mobility in field operations. Its ergonomic design facilitates use in dynamic environments without compromising on screen size or device functionality.
Shop Today & Receive Your Delivery Across the UAE!
Order the Getac K120 today to benefit from a tablet designed for the extremes of professional use. We offer reliable and swift delivery across the UAE.
Best Price Guarantee:
We provide the Getac K120 at competitive prices. If you find a lower price elsewhere, we promise to match it, ensuring you receive the best deal available.
After Sales Support:
Our customer service team is ready to assist with any post-purchase inquiries or issues, ensuring you can leverage all the benefits of your new rugged tablet.
Request for Customer Reviews and Testimonials:
If you have experience with the Getac K120, please share your feedback. Your insights help us improve our services and assist other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the Getac K120. We aim to keep our inventory up-to-date and can usually arrange delivery within a reasonable timeframe.
Get in Touch:
For more information about the Getac K120 or for additional support, please contact our customer service team. We are here to provide you with the best solutions for your rugged computing needs.
Disclaimer:
All information regarding the Getac K120 on our website is for informational purposes only and is subject to change. While we strive for accuracy, images are illustrative and may not fully represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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