NEOTECH
HP LaserJet Managed MFP E78523dn/78528dn colorful laser printer
HP LaserJet Managed MFP E78523dn/78528dn colorful laser printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your office productivity with the HP LaserJet Managed MFP E78523dn/E78528dn color laser printer. Designed for high-volume, multifunctional use with advanced security features. Perfect for dynamic business environments.
Overview
The HP LaserJet Managed MFP E78523dn/E78528dn is a versatile and robust color laser multifunction printer (MFP) designed to streamline office tasks while providing high-quality print outputs. This printer is ideal for businesses that need reliable printing, scanning, copying, and faxing capabilities in one efficient device.
Product Description
Built for demanding work environments, the HP LaserJet Managed MFP E78523dn/E78528dn delivers professional-quality color prints with the speed and precision that modern businesses require. It comes equipped with advanced security features to protect sensitive data and is engineered to boost productivity with its easy-to-use interface and powerful processing capabilities.
Key Features
- Multifunctional Capabilities: Offers printing, scanning, copying, and faxing functions to handle all document management needs efficiently.
- High-Quality Color Printing: Produces vibrant color documents with crisp, clear text at speeds suitable for fast-paced work settings.
- Advanced Security: Includes industry-leading security features to safeguard your network and proprietary data.
- Intuitive Operation: Features a large, user-friendly touchscreen interface for easy access to all functions.
- Energy Efficiency: Energy Star certified, ensuring energy-saving performance which helps reduce operational costs.
Product Quality and Performance
This HP MFP handles up to 80,000 pages per month, with a recommended monthly page volume of up to 14,000 pages, making it suitable for medium to large-sized offices. It supports various paper sizes and types, enhancing its versatility for different printing needs.
Specifications
- Print Speed: Up to 50 pages per minute (ppm) for both black and color prints.
- Print Resolution: Up to 1200 x 1200 dpi for detailed and vibrant print quality.
- Connectivity: Robust connectivity options including Ethernet, USB, and optional Wi-Fi.
- Paper Handling: Dual paper trays with a total capacity of up to 650 sheets, expandable through additional trays.
- Display: Equipped with a large, intuitive touchscreen for easy navigation and control.
Purpose of Use
The HP LaserJet Managed MFP E78523dn/E78528dn is tailored for organizations that require not just volume and quality, but also versatility in document handling and security. It's an excellent choice for sectors such as legal, educational, and financial services where document integrity is crucial.
How to Use
- Setup: Connect the printer to your network using the preferred method (Ethernet or Wi-Fi).
- Installation: Install the necessary drivers and software on your computers to access all printer functions.
- Operation: Use the touchscreen interface to manage print jobs, adjust settings, and maintain the device.
Supported OS/Application/Industries
This color laser MFP is compatible with all major operating systems, including Windows, macOS, and Linux, facilitating seamless integration into existing IT environments. It is especially useful in graphic-heavy industries like marketing and design, as well as in areas requiring frequent and secure document handling.
Benefits & Compatibility
- Versatile Document Handling: Capable of fulfilling a variety of printing needs with high efficiency.
- Reliable Performance: Designed for durability and reliability, with easy maintenance.
- Comprehensive Security: Advanced features ensure that all documents and data are securely handled.
Warranty and FAQs
HP provides a comprehensive warranty and support for the LaserJet Managed MFP E78523dn/E78528dn, ensuring peace of mind with your investment. Additional support includes 24/7 customer service and access to a wide range of FAQs and troubleshooting resources online.
Packaging/Weight/Dimension
Packaged securely to ensure safe delivery and easy setup, the dimensions and weight are specified in the user manual, allowing for proper planning of office space.
Stock Availability
Contact our sales team for information on the availability and delivery options for the HP LaserJet Managed MFP E78523dn/E78528dn color laser printer.
Disclaimer
All information provided about the HP LaserJet Managed MFP E78523dn/E78528dn is for general purposes only and may change. Always verify the most current product details and specifications with our sales team before making a purchase. Specifications and availability are subject to change without prior notice
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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