NEOTECH
HP W9160MC W9161MC W9162MC W9163MC W9170MC W9171MC W9172MC W9173MC
HP W9160MC W9161MC W9162MC W9163MC W9170MC W9171MC W9172MC W9173MC
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your HP printer's performance with our comprehensive set of toner cartridges from W9160MC to W9173MC. Perfect for high-volume printing, these cartridges deliver vibrant colors and sharp black tones, ensuring professional-quality results in every print.
Overview
The HP W9160MC to W9173MC series of toner cartridges are designed for high-performance color and black-and-white printing. These cartridges are perfect for businesses and organizations that require top-quality print results with consistent reliability and efficiency.
Product Description
This series includes the W9160MC (Black), W9161MC (Cyan), W9162MC (Yellow), W9163MC (Magenta), and the high-capacity versions W9170MC (Black), W9171MC (Cyan), W9172MC (Yellow), and W9173MC (Magenta). Each toner cartridge is engineered to provide exceptional print quality, from sharp and detailed documents to vibrant color prints, making them ideal for a wide range of printing needs.
Key Features
- Full Spectrum Printing: Includes both standard and high-capacity cartridges in black, cyan, yellow, and magenta.
- High Page Yield: Each cartridge is designed for high-volume printing, reducing the frequency of replacements and enhancing productivity.
- Superior Quality: Produces professional-grade prints with crisp text and vivid colors.
- Optimized Compatibility: Specifically formulated for use with compatible HP printer models to ensure the best performance and reliability.
Product Quality and Performance
These cartridges are known for their robust performance and durability, capable of handling large print jobs with ease. The high-capacity options are particularly beneficial for environments that require extensive printing without compromising on quality or efficiency.
Specifications
- Colors Available: Black (W9160MC, W9170MC), Cyan (W9161MC, W9171MC), Yellow (W9162MC, W9172MC), Magenta (W9163MC, W9173MC)
- Compatibility: Tailored for specific HP printers. Please check printer compatibility before purchase.
- Page Yield: Varies by model, with high-capacity cartridges offering extended longevity.
- Toner Type: Laser
Purpose of Use
These toner cartridges are suited for various professional settings, including corporate offices, print service providers, and educational institutions. They are especially useful for printing marketing materials, business reports, and other documents where high-quality color output is crucial.
How to Use
- Installation: Simply replace the old toner cartridge by opening the printer’s access panel, removing the used cartridge, and inserting the new one until it clicks into place.
- Maintenance: Regular monitoring and replacement of cartridges help maintain the printer’s high performance and avoid downtime.
- Recycling: Participate in HP's recycling program to responsibly dispose of used cartridges.
Supported OS/Application/Industries
The versatility of these toner cartridges makes them ideal for a wide range of applications and industries, particularly where document quality is paramount. They are compatible with the latest operating systems and can be used across various professional fields.
Benefits & Compatibility
- Extended Printing Capabilities: High-capacity cartridges minimize interruptions and are cost-effective for frequent printing.
- Consistent Results: Each print is guaranteed to be of the highest quality, which is essential for maintaining professional standards.
- Reliability and Efficiency: Designed to meet the rigorous demands of modern printing tasks, ensuring long-lasting performance.
Warranty and FAQs
HP provides a standard warranty for these toner cartridges, covering any defects due to materials or workmanship. Comprehensive FAQs and troubleshooting resources are available on HP's official website to assist with any concerns.
Packaging/Weight/Dimension
The cartridges are securely packaged to prevent damage during shipping and ensure they arrive in excellent condition. Specific packaging details are available on the product label.
Stock Availability
For current availability and ordering details for the HP W9160MC to W9173MC toner cartridges, please contact our sales team. Delivery schedules may vary based on stock levels.
Disclaimer
All product information, including specifications and compatibility, is provided for general purposes only and may be subject to change. Always confirm with our sales team before making a purchase to ensure the product meets your specific needs
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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