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NEOTECH

MAKEN 27 Inch Interactive LCD Advertising Display Floor Stand Touch Screen Information Kiosk

MAKEN 27 Inch Interactive LCD Advertising Display Floor Stand Touch Screen Information Kiosk

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Product Quality and Performance:

Constructed from high-quality materials, this interactive kiosk is built to last. The touch screen is made from tough, scratch-resistant glass, ensuring it remains functional and visually appealing even with heavy use. The LCD display offers excellent brightness and contrast, making it visible in various lighting conditions.

Specifications:

  • Screen Type: 27-inch diagonal, LCD
  • Resolution: 1920x1080 (Full HD)
  • Touch Technology: Capacitive touch
  • Connectivity: Wi-Fi, Ethernet, USB
  • Supported Formats: Compatible with a wide range of video and image formats
  • Dimensions: 1900mm (height) x 650mm (width) x 400mm (depth)
  • Weight: Approximately 45 kg

Purpose of Use:

This interactive kiosk is ideal for businesses looking to enhance customer interaction and provide self-service options. It's perfect for malls, retail stores, hotel lobbies, airport terminals, and anywhere information needs to be conveyed attractively and engagingly.

How to Use:

  1. Assemble the stand and attach the LCD display as directed in the installation manual.
  2. Connect to power and your network to access content management systems or load content directly via USB.
  3. Customize the display content using the software provided or compatible third-party applications.
  4. Regularly update the content to keep it fresh and engaging for your audience.

Supported Industries:

This kiosk is versatile for use in retail, hospitality, tourism, education, and any sector requiring effective communication and marketing directly to consumers.

Benefits & Compatibility:

  • Increased Engagement: Interactive content increases user engagement and information retention.
  • Customer Autonomy: Allows customers to explore products, services, and information at their own pace.
  • Cost-Effective: Reduces the need for staff to answer common questions or provide basic information.
  • Adaptable Content: Easy to update and adapt content to suit changing promotions, information, or needs.

Warranty and FAQs:

Includes a one-year manufacturer's warranty covering parts and labor. For additional support and frequently asked questions, please consult the product manual or our customer service.

Packaging/Weight/Dimension:

  • Packaging: Securely packaged to ensure it arrives in perfect condition.
  • Weight: Approximately 45 kg
  • Dimensions: Stands about 1900mm tall, with a base width of 650mm and depth of 400mm.

Shop Today & Receive Your Delivery:

Order your MAKEN 27-Inch Interactive LCD Advertising Display today and start transforming customer interactions. Enjoy prompt, reliable delivery service directly to your business location.

Best Price Guarantee:

We offer competitive pricing on our interactive kiosks. Find a lower price elsewhere, and we'll match it, ensuring you receive the best possible deal.

After Sales Support:

Our dedicated support team is ready to assist with setup, troubleshooting, or any other inquiries to ensure you get the most out of your investment.

Request for Customer Reviews and Testimonials:

Your feedback is crucial! If you've used our interactive display, please share your experience to help us improve and assist others in their decision-making process.

Stock Availability:

We maintain robust stock levels to meet demand promptly. For bulk orders or specific inventory inquiries, please contact us directly.

Get in Touch:

For more detailed information or specific inquiries about our interactive kiosks, our customer service team is ready to provide expert advice and tailored support. Reach out today for personalized assistance.

Disclaimer:

All information regarding our MAKEN 27-Inch Interactive LCD Advertising Display Floor Stand is intended for general informational purposes only and is subject to change without notice. While we strive to provide accurate and up-to-date information, we cannot guarantee that all details are complete or current. Please confirm specifications with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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