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NEOTECH

MAKEN 21.5 Inch Floor Stand Touch Screen Restaurant Order Payment Kiosk Self Service

MAKEN 21.5 Inch Floor Stand Touch Screen Restaurant Order Payment Kiosk Self Service

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Elevate customer experience and streamline operations with the MAKEN 24-Inch Floor Stand Self-Service Ordering Kiosk, perfect for automatic payments and interactive menus.


Overview:

The MAKEN 24-Inch Floor Stand Self-Service Ordering Kiosk is a state-of-the-art solution designed to modernize how restaurants handle orders and payments. With its large interactive display and automatic payment system, this kiosk allows customers to order and pay with ease, significantly enhancing the efficiency of restaurant operations and customer satisfaction.

Product Description:

This self-service kiosk features a 24-inch touch screen that provides a user-friendly interface for browsing the menu, customizing orders, and making payments. Designed for high traffic areas, its sturdy floor stand and durable build are ideal for any restaurant environment, from fast casual to fine dining. The kiosk supports various payment methods, including credit cards, NFC (contactless), and mobile payments, ensuring a seamless experience for every customer.

Key Features:

  • 24-Inch Touch Screen: Offers a bright, responsive interface for easy menu navigation and order customization.
  • Automatic Payment System: Integrates multiple payment options to accommodate all customer preferences.
  • Robust Floor Stand: Provides stability and security in busy restaurant settings.
  • Interactive User Interface: Designed to be intuitive, helping reduce wait times and improve order accuracy.
  • Customizable Software: Can be tailored to match the restaurant’s menu and branding.

Product Quality and Performance:

Built to endure the demands of a busy restaurant, the MAKEN kiosk features high-quality components that ensure reliability and durability. The touch screen is designed for continuous use, with a scratch-resistant surface and high-definition display that remains clear and functional under frequent interaction.

Specifications:

  • Display: 24-inch diagonal, full HD (1920x1080) touch screen
  • Payment Compatibility: Supports credit cards, NFC, and mobile payment platforms
  • Connectivity: Ethernet and Wi-Fi capabilities, with optional cellular connectivity
  • Material: High-impact resistant materials for a long-lasting build
  • Dimensions: Designed to fit comfortably in restaurant spaces without obstructing flow

Purpose of Use:

Perfect for restaurants looking to reduce staffing needs at the front of house or wanting to offer customers a quick and efficient way to place orders and make payments directly from their table or at the entrance.

How to Use:

Place the kiosk in a strategic location within the restaurant, such as the entrance or in a central area. Customers can interact directly with the kiosk to browse the menu, select items, customize orders, and complete payments. The system prints a receipt or sends an order directly to the kitchen based on configuration.

Supported OS/Application/Industries:

The kiosk software is adaptable to various operating systems and can integrate with existing restaurant management systems, making it suitable for all types of food service establishments.

Benefits & Compatibility:

  • Increased Operational Efficiency: Streamlines the ordering process, reducing wait times and freeing up staff to focus on food preparation and customer service.
  • Enhanced Customer Experience: Provides a modern, engaging way for customers to interact with the menu and make choices at their own pace.
  • Reduced Labor Costs: Minimizes the need for front-of-house staff involved in taking orders and processing payments.

Warranty and FAQs:

Comes with a one-year warranty covering parts and labor, with extended warranties available. A comprehensive FAQ provides support for setup, daily use, and troubleshooting.

Packaging/Weight/Dimension:

The kiosk is securely packaged to prevent damage during shipping and includes all necessary components for assembly. It is designed to be assembled easily with minimal tools required.

Shop Today & Receive Your Delivery:

Available for immediate order, the MAKEN 24-Inch Self-Service Ordering Kiosk can be delivered and set up in a short time frame, ready to start transforming your restaurant operations.

Best Price Guarantee:

We offer competitive pricing and will match lower prices found elsewhere to ensure you receive the best value.

After Sales Support:

Our dedicated support team is available to assist with any questions or issues, ensuring seamless integration and operation of your new kiosk.

Request for Customer Reviews and Testimonials:

We encourage feedback from our customers to continuously improve our products and services. Share your experiences with the MAKEN 24-Inch Kiosk to help us and others learn more about its impact.

Stock Availability:

Please contact our sales team for current stock levels and expected delivery times to ensure timely implementation.

Get in Touch:

For more detailed information or specific inquiries about integrating the MAKEN 24-Inch Self-Service Ordering Kiosk into your restaurant, please contact our customer service team. We're here to provide expert advice and customized solutions for your business needs.

Disclaimer:

All information regarding the MAKEN 24-Inch Self-Service Ordering Kiosk is provided for general informational purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change.

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MAKEN 21.5 Inch Floor Stand Touch Screen Restaurant Order Payment Kiosk Self Service
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Product Title:

MAKEN 21.5-Inch Touch Screen Self-Service Order and Payment Kiosk

Meta Title:

Streamline Your Restaurant with MAKEN 21.5" Self-Service Kiosk

Meta Description:

Optimize your restaurant operations with the MAKEN 21.5-Inch Touch Screen Self-Service Order and Payment Kiosk, designed for enhanced customer experience and operational efficiency.


Overview:

The MAKEN 21.5-Inch Floor Stand Touch Screen Kiosk revolutionizes restaurant operations by enabling self-service ordering and payments, reducing wait times, and improving customer satisfaction. This interactive kiosk is perfectly suited for fast casual, quick service, and full-service dining environments.

Product Description:

Featuring a responsive 21.5-inch touch screen, the MAKEN kiosk provides a user-friendly interface that allows customers to browse menus, customize orders, and complete payments seamlessly. Its floor-standing design ensures stability and accessibility, while its sleek profile fits naturally into any dining space without overwhelming the aesthetics.

Key Features:

  • 21.5-Inch Interactive Touch Screen: Large, bright display for easy menu navigation and order customization.
  • Integrated Payment Solutions: Supports various payment methods, including credit cards, NFC for contactless payments, and mobile pay options.
  • Durable Floor Stand: Robust construction ensures the kiosk stands firm in high-traffic areas.
  • Customizable Software Interface: Tailor the user interface to match your restaurant's branding and menu layout.
  • Enhanced Customer Privacy: Allows customers to enter payment information discreetly, enhancing security.

Product Quality and Performance:

Constructed with commercial-grade materials, the MAKEN kiosk is built to withstand continuous use in busy restaurant environments. The touch screen is tempered for extra durability and is designed to remain responsive and clear after extensive interaction.

Specifications:

  • Display: 21.5 inches, full HD (1920x1080) resolution
  • Connectivity: Wi-Fi, Ethernet, and optional 4G connectivity for versatile networking
  • Payment Features: Equipped with a secure card reader, NFC technology, and a receipt printer
  • Material: Industrial-grade metal with a sleek, easy-to-clean surface
  • Dimensions: Optimally sized for floor placement without obstructing restaurant traffic

Purpose of Use:

Ideal for restaurants aiming to modernize their service approach, reduce labor costs, and enhance customer engagement through technology. The kiosk can be used for order taking, payment processing, and even promotional displays during off-peak hours.

How to Use:

Position the kiosk in strategic locations within your restaurant, such as the entrance or near the waiting area. Customers can interact with the kiosk to place their orders, customize their meals, and pay directly at the terminal. The system is intuitive, guiding users through each step from menu selection to payment confirmation.

Supported OS/Application/Industries:

This kiosk system is flexible and can be integrated with various POS systems commonly used in the restaurant industry. It's particularly suitable for environments where speed and customer service are priorities.

Benefits & Compatibility:

  • Operational Efficiency: Reduces the need for staff to take orders and process payments, allowing them to focus on food preparation and customer service.
  • Improved Order Accuracy: Minimizes human error by allowing customers to directly input their choices.
  • Customer Satisfaction: Reduces wait times and provides a modern, engaging order experience.

Warranty and FAQs:

Comes with a one-year manufacturer's warranty that covers hardware malfunctions. Extensive FAQs and a user manual are available to assist with operation and troubleshooting.

Packaging/Weight/Dimension:

The kiosk is packaged securely to prevent damage during shipping and includes all necessary components for quick assembly. The unit is designed to be manageable in weight and size for easy installation.

Shop Today & Receive Your Delivery:

Available for immediate delivery, the MAKEN 21.5-Inch Self-Service Kiosk is ready to deploy and can quickly become a vital part of your restaurant's modernization.

Best Price Guarantee:

We offer competitive pricing and will match lower prices found elsewhere, ensuring you get the best value for your investment.

After Sales Support:

Our dedicated customer support team is available to assist with setup, software integration, and any operational issues to ensure your kiosk is up and running smoothly.

Request for Customer Reviews and Testimonials:

We value customer feedback and encourage you to share your experiences with the MAKEN kiosk to help us improve and assist other businesses in their decision-making process.

Stock Availability:

Please contact our sales team to verify stock availability and discuss potential bulk orders or custom configurations.

Get in Touch:

For more detailed information or specific inquiries about the MAKEN 21.5-Inch Self-Service Kiosk, please contact our customer service team. We're here to provide expert advice and tailored solutions for your restaurant's needs.

Disclaimer:

All information regarding the MAKEN 21.5-Inch Self-Service Kiosk is provided for general informational purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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