NEOTECH
MAKEN MAKEN 32Inch Wall mount Interactive Touchscreen Ticket Terminal Self Service Ticket Kiosk Machine
MAKEN MAKEN 32Inch Wall mount Interactive Touchscreen Ticket Terminal Self Service Ticket Kiosk Machine
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your ticketing process with the MAKEN 32-Inch Wall-Mounted Interactive Touchscreen Kiosk. Ideal for quick, self-service ticket purchases and information.
Overview:
Enhance your customer service with the MAKEN 32-Inch Wall-Mounted Interactive Touchscreen Ticket Terminal. This self-service kiosk is designed to facilitate fast and efficient ticket transactions, making it perfect for cinemas, train stations, and event venues.
Product Description:
The MAKEN Ticket Kiosk is equipped with a large 32-inch touchscreen that offers users a responsive and intuitive interface for purchasing tickets. Its wall-mounted design saves floor space while providing easy access for users. The terminal includes advanced features like QR code scanning, card payments, and receipt printing, ensuring a complete self-service transaction experience.
Key Features:
- 32-Inch Touchscreen Display: Large, clear interface for enhanced user interaction.
- Wall-Mounted Design: Space-saving solution that is easy to install and access.
- Multi-Functional: Supports ticket purchases, information display, and QR code scanning.
- Integrated Payment System: Accepts multiple forms of payment, including credit cards and mobile payments.
- Receipt Printing: Offers users proof of purchase and ticket details immediately.
Product Quality and Performance:
Built with commercial-grade components, the MAKEN Interactive Ticket Kiosk is durable and designed for continuous use in high-traffic areas. Its software is optimized for quick response times and a smooth user experience, reducing queues and improving customer satisfaction.
Specifications:
- Dimensions: 800 mm x 200 mm x 600 mm
- Weight: 25 kg
- Display: 32-inch, full HD (1920x1080) touchscreen
- Connectivity: Wi-Fi, Ethernet, optional 4G LTE
- Features: Card reader, QR scanner, thermal printer
Purpose of Use:
This kiosk is ideal for transportation hubs, movie theaters, and entertainment venues where efficient ticketing is essential. It reduces staff workload by automating ticket sales and provides a modern, user-friendly interface for customers.
How to Use:
Users can select their tickets on the touchscreen, pay using their preferred method, scan any necessary codes, and receive their tickets directly from the integrated printer. The intuitive design ensures ease of use for all customers, regardless of tech proficiency.
Supported OS/Application/Industries:
Compatible with various ticketing platforms and payment systems, the MAKEN kiosk can be customized to fit specific industry needs, whether it's for public transportation, entertainment, or event management.
Benefits & Compatibility:
The kiosk's wall-mounted, compact design makes it an ideal choice for venues with limited space. Its comprehensive features provide a standalone solution for ticketing needs, enhancing throughput and customer service.
Warranty and FAQs:
Includes a one-year warranty to cover any defects or issues. For additional support, access our detailed FAQ section online, which provides guidance on installation, operation, and troubleshooting.
Packaging/Weight/Dimension:
Shipped with robust packaging to ensure safe delivery and includes all necessary mounting hardware for quick installation.
Shop Today & Receive Your Delivery Across the UAE!
Optimize your ticketing operations with our MAKEN 32-Inch Interactive Kiosk, available now with efficient delivery services throughout the UAE.
Best Price Guarantee:
We are committed to offering the best prices for our kiosks. If you find a lower price, we'll match it. Enhance your venue's efficiency and customer satisfaction without breaking the bank.
After Sales Support:
Our expert team is ready to assist you with any questions or issues, ensuring seamless integration and continued operation of your new kiosk.
Request for Customer Reviews and Testimonials:
We value your feedback! If you have implemented the MAKEN Interactive Ticket Kiosk at your venue, please share your experience to help us improve and inform others about its benefits.
Stock Availability:
Please contact us to confirm the availability of the MAKEN 32-Inch Ticket Kiosk. Our inventory is updated regularly to meet demand and ensure timely delivery.
Get in Touch:
For more details or specific inquiries about the MAKEN 32-Inch Wall-Mounted Interactive Ticket Kiosk, don’t hesitate to contact our support team. We are here to provide personalized advice and solutions tailored to your needs.
Disclaimer:
All information regarding the MAKEN 32-Inch Interactive Ticket Kiosk is for general informational purposes only and is subject to change without notice. While we strive to maintain accuracy, please verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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