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NEOTECH

MAKEN 21.5" Desktop Interactive LCD Advertising Touch Query Kiosk Countertop Information Kiosk

MAKEN 21.5" Desktop Interactive LCD Advertising Touch Query Kiosk Countertop Information Kiosk

Regular price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Elevate user engagement with the MAKEN 21.5" Desktop Interactive LCD Advertising Touch Query Kiosk. Perfect for delivering interactive advertisements and information in high-traffic areas.

Overview:

The MAKEN 21.5" Desktop Interactive LCD Advertising Touch Query Kiosk is designed to transform user interactions into engaging experiences. Ideal for displaying interactive content and advertisements, this kiosk combines robust technology with user-friendly features, making it perfect for retail, hospitality, and corporate environments.

Product Description:

This interactive query kiosk from MAKEN features a 21.5-inch touch-sensitive LCD screen that offers users a dynamic and intuitive interface for accessing information and services. The device is designed for countertop placement, making it an ideal solution for spaces where information access, advertisement, and customer interaction are crucial.

Key Features:

  • High-Resolution Touchscreen: A 21.5-inch full HD LCD display that captures attention and enhances user interaction.
  • Responsive Touch Technology: Multi-touch capabilities allow for an intuitive user experience with quick and responsive navigation.
  • Compact and Robust Design: Perfect for countertops, it features a durable build to withstand public use.
  • Integrated Multimedia Support: Equipped to display videos, images, and other digital content, enhancing the effectiveness of advertisements and information dissemination.
  • Customizable Software Compatibility: Supports various software applications for tailored customer interactions and displays.

Product Quality and Performance:

The MAKEN kiosk is constructed with commercial-grade materials and features state-of-the-art technology that guarantees reliability and performance. It is built to operate continuously in public or commercial environments, providing an effective and interactive customer service solution.

Specifications:

  • Display Type: LED-backlit LCD
  • Screen Size: 21.5 inches
  • Resolution: 1920 x 1080 (Full HD)
  • Touch Technology: Capacitive, multi-touch
  • Connectivity: USB, HDMI, Wi-Fi, Ethernet
  • Operating System: Compatible with Windows, Linux, and Android systems
  • Dimensions: [Provide specific dimensions]
  • Weight: [Provide weight]

Purpose of Use:

  • Advertising Platform: Ideal for running promotional content and advertisements to capture customer attention.
  • Information Station: Serves as an interactive point for customer queries, enhancing the customer service experience.
  • Wayfinding Solutions: Suitable for malls, hospitals, and large retail environments where guiding visitors is essential.

How to Use:

  • Setup: Easy to install with plug-and-play setup. Position on any countertop or stable surface.
  • Operation: Users can interact directly through the touch interface; no peripheral input devices required.
  • Maintenance: Regular cleaning and software updates are recommended to maintain optimal functionality.

Supported Applications:

  • Retail: Product showcases, customer feedback stations, and self-service ordering.
  • Hospitality: Menu browsing, guest check-in/out processes, and service requests.
  • Corporate: Visitor registration, information dissemination, and interactive presentations.

Benefits & Compatibility:

  • User Engagement: Enhances the interactive experience, leading to increased customer engagement and satisfaction.
  • Space Efficient: Its compact design makes it ideal for locations with limited space.
  • Versatile Functionality: Can be easily adapted for various interactive applications across multiple industries.

Warranty and FAQs:

Includes a standard one-year manufacturer warranty. Additional warranty options available upon request. FAQs and support documentation are accessible on our website to assist with setup and troubleshooting.

Packaging/Weight/Dimension:

The unit is securely packaged to prevent damage during transport, ensuring it arrives in excellent condition, ready for immediate use.

Shop Today & Receive Your Delivery:

Order your MAKEN 21.5" Desktop Interactive LCD Advertising Touch Query Kiosk today and enhance the way you engage with your customers. Check out our shipping options for convenient delivery.

Best Price Guarantee:

We are committed to providing you with the best prices. If you find a lower price for the same model elsewhere, we will match it.

After Sales Support:

Our dedicated customer service team is here to assist you with any setup, operation, or maintenance questions you may have to ensure maximum satisfaction with your purchase.

Request for Customer Reviews and Testimonials:

We encourage you to share your experience with this kiosk to help us continue improving our products and service.

Stock Availability:

We maintain robust stock levels to ensure availability for immediate shipment. For the most accurate stock information, please visit our website or contact our sales team.

Get in Touch:

For more detailed information or specific inquiries about our products, our customer service team is ready to assist. Contact us today to learn how the MAKEN 21.5" Interactive LCD Kiosk can transform your business operations and customer interactions.

Disclaimer:

All product details and specifications are for informational purposes only and are subject to change without notice. Always verify product details and specifications with our sales team before making a purchase. Product images are for illustrative purposes only and may vary from the actual product

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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