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NEOTECH

MAKEN 32 Inch Interactive Touch Screen Self Service Queue Ticket Dispenser Ticket Kiosk

MAKEN 32 Inch Interactive Touch Screen Self Service Queue Ticket Dispenser Ticket Kiosk

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Reduce wait times and improve service efficiency with the MAKEN 32-inch Interactive Touch Screen Ticket Dispenser. Ideal for busy venues, hospitals, and service centers.


Overview:

The MAKEN 32-Inch Interactive Touch Screen Self-Service Queue Ticket Dispenser Kiosk is designed to enhance customer flow and efficiency in service-heavy environments such as hospitals, government offices, and customer service centers. This kiosk enables customers to quickly select service options and receive queue tickets without staff assistance, streamlining operations and reducing wait times.

Product Description:

This state-of-the-art kiosk features a 32-inch interactive touch screen that offers users a responsive and clear interface for selecting services and obtaining tickets. Its intuitive user interface is accessible for all customers, including those with no prior technology experience. The kiosk includes a high-speed thermal printer for instant ticket printing, ensuring a smooth transition for customers from arrival to service.

Key Features:

  • 32-Inch Touch Screen Display: Provides a large, engaging interface for easy navigation and selection.
  • User-Friendly Interface: Designed with simplicity in mind, making it accessible to all demographics.
  • Instant Ticket Printing: Equipped with a reliable thermal printer that produces tickets quickly to minimize customer wait times.
  • Durable Build: Constructed to handle high usage in public settings, ensuring longevity and continuous performance.
  • Customizable Software: Allows for the customization of ticket layouts, service options, and branding to fit organizational needs.

Product Quality and Performance:

Built with commercial-grade components, the MAKEN kiosk is robust enough to withstand continuous use in high-traffic areas. The touch screen is tempered for extra durability and is responsive even under frequent use. The integrated printer is specifically chosen for its fast output and long-term reliability.

Specifications:

  • Resolution: 1920x1080 (Full HD) for sharp, clear images that enhance user interaction.
  • Connectivity: Includes options for Ethernet and Wi-Fi to ensure consistent connectivity and network integration.
  • Operating System Compatibility: Supports multiple operating systems for seamless integration with existing systems.
  • Material: Uses high-quality metals and industrial plastics designed to resist wear and tampering.
  • Dimensions: Optimally designed to be space-efficient while providing maximum functionality.

Purpose of Use:

Ideal for environments that require efficient queue management and ticketing solutions, such as airports, train stations, hospitals, and customer service centers. It facilitates a more organized and swift service delivery, enhancing overall customer satisfaction.

How to Use:

Users can touch the screen to navigate through service categories, select the service they require, and instantly receive a printed ticket with their queue number. The kiosk's interface guides the user through each step with visual prompts and easy-to-understand instructions.

Supported OS/Application/Industries:

While primarily used in service-oriented sectors, this kiosk is also suitable for entertainment venues, retail locations, and anywhere that benefits from streamlined queue management.

Benefits & Compatibility:

  • Improved Service Efficiency: Reduces the bottleneck at reception areas by distributing tickets autonomously.
  • Enhanced Customer Experience: Decreases perceived wait times by keeping the queue organized and moving smoothly.
  • Reduced Operational Costs: Minimizes the need for staff to manage queues, allowing them to focus on providing actual services.
  • Customizable Options: Tailor the system to reflect the specific services and branding of the organization.

Warranty and FAQs:

Comes with a one-year manufacturer warranty covering defects and software updates. FAQs provide easy solutions to common issues and usage tips.

Packaging/Weight/Dimension:

Packaged to ensure safety during transport, with all components secured. Detailed installation instructions are included for quick assembly.

Shop Today & Receive Your Delivery:

Available for immediate purchase, this kiosk can be quickly shipped to your location, ready to enhance your operational efficiency without delay.

Best Price Guarantee:

We offer competitive pricing and a price match guarantee, ensuring you get the best value for your investment.

After Sales Support:

Our customer support team is available to assist with any installation or operational issues, ensuring your kiosk is functional and effective from the start.

Request for Customer Reviews and Testimonials:

We encourage feedback from our customers to help us improve our products and assist other businesses in making informed decisions.

Stock Availability:

Please contact our sales team to check stock availability and discuss potential bulk purchases or custom configurations.

Get in Touch:

For more detailed information or specific inquiries about the MAKEN 32-Inch Interactive Touch Screen Self-Service Queue Ticket Dispenser Kiosk, please contact our customer service team. We're committed to providing expert advice and tailored solutions to meet your business needs.

Disclaimer:

All information regarding the MAKEN Ticket Dispenser Kiosk is for general informational purposes only and may change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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