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NEOTECH

MAKEN Supermarket self order payment machine terminal window system touch screen interactive self checkout kiosk

MAKEN Supermarket self order payment machine terminal window system touch screen interactive self checkout kiosk

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your supermarket checkout with the MAKEN Windows System Touch Screen Interactive Self-Checkout Kiosk. Efficient, user-friendly, and designed to enhance customer service.

Overview:

Transform your supermarket checkout experience with the MAKEN Supermarket Self-Order Payment Machine Terminal. This advanced self-checkout kiosk features a Windows operating system and an interactive touch screen, enabling customers to quickly and efficiently process their purchases without staff assistance.

Product Description:

The MAKEN Supermarket Self-Order Payment Machine Terminal is designed to cater to the needs of modern supermarkets, enhancing the shopping experience by reducing wait times and allowing customers to control their checkout process. Equipped with a robust Windows system and a responsive touch screen, this kiosk supports a wide range of functionalities, from scanning items and weighing produce to processing payments and providing receipts.

Key Features:

  • Windows Operating System: Offers robust performance and compatibility with a wide range of software applications.
  • Interactive Touch Screen: Provides a user-friendly interface for an intuitive shopping and checkout experience.
  • Multi-Functional: Supports barcode scanning, item weighing, and multiple payment options, including credit cards, NFC mobile payments, and cash.
  • Durable and Secure: Built to withstand high usage in busy supermarket environments, with security features to protect sensitive customer data.

Product Quality and Performance:

Constructed with high-quality materials, the MAKEN kiosk is designed for durability and long-term use in demanding retail settings. The system's reliability ensures continuous operation during peak hours, minimizing downtime and maintaining a smooth customer flow.

Specifications:

  • Operating System: Windows
  • Display: High-resolution touch screen for clear visibility and ease of use
  • Connectivity: Wi-Fi, Ethernet, optional 4G/5G capabilities
  • Payment Integration: EMV compliant, supports NFC, magstripe, and cash payments
  • Security: Advanced encryption and security protocols to protect transaction data

Purpose of Use:

This kiosk is perfect for supermarkets, grocery stores, and large retail environments looking to modernize their payment systems and improve operational efficiency. It allows customers to quickly process their transactions, leading to higher customer satisfaction and reduced operational costs.

How to Use:

Customers can start their transaction by scanning their items using the integrated scanner, follow prompts on the touch screen to add items, apply discounts, or weigh items if necessary, and proceed to the payment process. The kiosk provides step-by-step instructions for a hassle-free checkout experience.

Supported OS/Application/Industries:

While specifically designed for supermarkets, this kiosk can be adapted for use in various retail settings that require a fast and efficient checkout process.

Benefits & Compatibility:

  • Enhanced Customer Experience: Reduces queues and waiting times, allowing for a more pleasant shopping experience.
  • Increased Efficiency: Speeds up the checkout process, enabling a higher throughput, especially during peak times.
  • Reduced Labor Costs: Minimizes the need for a large number of cashiers, allowing staff to focus on customer service and other critical tasks.

Warranty and FAQs:

Includes a one-year manufacturer's warranty covering parts and labor. Extensive FAQs and troubleshooting guides are available to ensure easy setup and maintenance.

Packaging/Weight/Dimension:

Packaged securely to prevent damage during shipping, with dimensions tailored for easy installation in various supermarket layouts.

Shop Today & Receive Your Delivery Across the UAE!

Invest in the MAKEN Supermarket Self-Order Payment Machine Terminal today to revolutionize your retail operations. Fast delivery across the UAE guarantees quick installation.

Best Price Guarantee:

At NEOTECH, we ensure you get the best value for your investment. Find a lower price for a similar product? We'll match it.

After Sales Support:

Our customer support team is ready to assist with any post-purchase inquiries, ensuring seamless integration and continued operation of your kiosk.

Request for Customer Reviews and Testimonials:

Your feedback is crucial! Please share your experience with the MAKEN self-checkout kiosk to help us improve and assist other businesses in their decision-making process.

Stock Availability:

Please contact us to confirm stock availability before placing your order. The kiosk is typically ready for dispatch within 10-15 working days after order confirmation.

Get in Touch:

For more detailed information or assistance with the MAKEN Supermarket Self-Order Payment Machine Terminal, please contact our customer service team. We are committed to providing solutions that enhance your business operations and customer satisfaction.

Disclaimer:

All information regarding the MAKEN Supermarket Self-Order Payment Machine Terminal on the NEOTECH website is for general informational purposes only and is subject to change. We strive to ensure accuracy but cannot guarantee the completeness or timeliness of the information. Always verify product details with our sales team before making a purchase. Specifications and availability may change without notice

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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