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NEOTECH

MAKEN Floor standing restaurant fast food touchscreen payment machine android self-ordering kiosk

MAKEN Floor standing restaurant fast food touchscreen payment machine android self-ordering kiosk

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Enhance customer service in your fast food restaurant with the MAKEN Floor Standing Touchscreen Payment Machine. Powered by Android, this self-ordering kiosk simplifies ordering and payment processes.

Overview:

Transform your fast food restaurant's customer experience with the MAKEN Floor Standing Restaurant Fast Food Touchscreen Payment Machine. This Android-powered self-ordering kiosk facilitates a seamless, efficient ordering process, allowing customers to browse the menu, make selections, and pay directly at the kiosk without needing staff assistance.

Product Description:

The MAKEN Floor Standing Touchscreen Payment Machine is designed to cater to the dynamic needs of modern fast food environments. Featuring a large, responsive touchscreen interface and robust Android OS, this kiosk offers an intuitive user experience that speeds up ordering and payment processes, reduces queues, and increases customer throughput during peak hours.

Key Features:

  • Android Operating System: Provides a flexible and customizable platform with access to a broad range of applications and functionalities.
  • Large Touchscreen Display: Ensures easy navigation and interaction, enhancing user engagement.
  • Floor Standing Design: Maximizes space utility while offering prominent visibility and accessibility.
  • Integrated Payment Solutions: Supports multiple payment options including NFC, credit/debit cards, and mobile payments.

Product Quality and Performance:

Built with high-quality materials and components, the MAKEN kiosk is designed to withstand the rigors of high-traffic restaurant environments. Its reliable performance and sturdy construction ensure longevity and continuous operation, essential for maintaining service efficiency in fast-paced settings.

Specifications:

  • Operating System: Android
  • Display: High-resolution touchscreen suitable for multimedia displays and interactive applications
  • Connectivity: Wi-Fi, Ethernet, Bluetooth
  • Payment Integration: EMV compliant, supports NFC and traditional payment methods
  • Dimensions: Customizable to fit specific space requirements and aesthetic preferences

Purpose of Use:

Ideal for fast food restaurants, cafeterias, and any quick-service dining establishments looking to modernize their service delivery. This kiosk reduces the need for extensive cashier interactions, allowing staff to focus on food preparation and customer service.

How to Use:

Customers can interact with the kiosk by touching the screen to start their order, selecting food items from the digital menu, customizing their order if necessary, and proceeding to payment using their preferred method. The kiosk provides visual and textual prompts to guide users through each step, ensuring a smooth transaction process.

Supported OS/Application/Industries:

The kiosk's Android platform allows for easy integration with most point-of-sale systems and can be adapted with specific apps tailored to the restaurant industry, making it highly versatile and suitable for various operational needs.

Benefits & Compatibility:

  • Enhanced Customer Experience: Reduces wait times and gives customers control over their ordering process.
  • Operational Efficiency: Streamlines workflow by automating order taking and payment processes.
  • Reduced Labor Costs: Minimizes the need for front-line order taking staff during peak hours.

Warranty and FAQs:

Comes with a one-year manufacturer's warranty covering parts and labor. Extensive FAQs and support resources are available on the NEOTECH website to assist with setup, maintenance, and troubleshooting.

Packaging/Weight/Dimension:

The kiosk is securely packaged to ensure it arrives in excellent condition, ready for quick assembly and installation. Dimensions and weight are provided to ensure it fits seamlessly within the designated area without requiring extensive modifications.

Shop Today & Receive Your Delivery Across the UAE!

Invest in the MAKEN Floor Standing Touchscreen Payment Machine today and start transforming your fast food service delivery. Our prompt delivery service ensures quick installation so you can enhance your operational efficiency without delay.

Best Price Guarantee:

At NEOTECH, we are committed to providing you with the best value. If you find a comparable product at a lower price, we will match it.

After Sales Support:

Our dedicated customer support team is ready to assist with any post-purchase inquiries or issues, ensuring your kiosk continues to perform optimally.

Request for Customer Reviews and Testimonials:

We value your feedback! Please share your experience with the MAKEN kiosk to help us improve and guide other potential customers.

Stock Availability:

Please contact us to verify stock availability before placing your order. The MAKEN Android Self-Ordering Kiosk is typically ready for shipment within 10-15 working days after order confirmation.

Get in Touch:

For more detailed information or assistance regarding the MAKEN Floor Standing Touchscreen Payment Machine, please contact our expert customer service team. We are here to ensure your business thrives with advanced and efficient technology solutions.

Disclaimer:

All information regarding the MAKEN Floor Standing Touchscreen Payment Machine on the NEOTECH website is for general informational purposes only and is subject to change. We strive to ensure accuracy but cannot guarantee the completeness or timeliness of the information. Always verify product details with our sales team before making a purchase. Specifications and availability are subject to change without notice

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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