NEOTECH
MAKEN 32 Inch Floor Stand Payment Terminal Self Machine Double Sided Touch Kiosk Food Ordering Kiosk For Restaurants
MAKEN 32 Inch Floor Stand Payment Terminal Self Machine Double Sided Touch Kiosk Food Ordering Kiosk For Restaurants
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your restaurant's service with the MAKEN 32-Inch Floor Stand Payment Terminal. This self-service double-sided touch kiosk streamlines food ordering and payment, optimizing customer interactions.
Overview
The MAKEN 32-Inch Floor Stand Payment Terminal is a revolutionary self-service kiosk designed for restaurants looking to modernize their ordering process. Featuring a double-sided touch screen, this kiosk allows simultaneous interactions from multiple customers, reducing wait times and improving overall service efficiency.
Product Description
This innovative kiosk from MAKEN integrates seamlessly into any restaurant setting, offering a dual-touch interface that enables customers to browse menus, customize orders, and complete payments quickly and easily. The 32-inch screens provide ample space for displaying menu items in vivid detail, while the intuitive user interface ensures a user-friendly experience for all customers. Constructed with durability in mind, the floor stand design is perfect for high-traffic areas, providing a stable and secure platform for daily use.
Key Features
- Double-Sided Touch Screens: Allows multiple customers to interact with the kiosk at the same time.
- Large 32-Inch Displays: High-resolution screens make menu browsing and order customization a breeze.
- Robust Floor Stand: Ensures stability and durability in busy restaurant environments.
- Seamless Payment Integration: Supports various payment methods, including credit cards, NFC, and mobile payments.
- User-Friendly Interface: Designed for ease of use, enhancing customer satisfaction.
Product Quality and Performance
The MAKEN Double-Sided Touch Kiosk is built to last, featuring high-quality materials and advanced touch screen technology that can endure the demands of a busy restaurant. The screens are calibrated for precise touch responsiveness, ensuring that every interaction is smooth and efficient. The kiosk's software is optimized for quick performance, minimizing lag and speeding up the ordering process.
Specifications
- Screen Size: Dual 32-inch displays
- Display Type: Full HD touch screens
- Payment Options: NFC, credit/debit cards, mobile payments
- Material: High-strength metal and tempered glass
- Dimensions: Width 800mm x Depth 600mm x Height 1800mm
Purpose of Use
Ideal for fast-casual restaurants, cafeterias, and any dining establishment that values customer service and operational efficiency. This kiosk allows businesses to handle high volumes of orders during peak times, facilitating a smoother flow of service.
How to Use
Customers can approach the kiosk, use the touch screen to select their meals, add items to their cart, and proceed to checkout. The double-sided design allows for two customers to use the kiosk simultaneously, effectively doubling the throughput and decreasing wait times.
Supported OS/Application/Industries
Primarily designed for the food service industry, this kiosk is also suitable for fast food outlets, casual dining restaurants, and any place where quick and efficient service is a priority.
Benefits & Compatibility
- Reduced Service Time: Decreases the average time per transaction, allowing more customers to be served.
- Enhanced Customer Experience: Provides a high-tech, interactive ordering process that can improve customer satisfaction.
- Labor Efficiency: Reduces the need for staff to take orders, allowing them to focus on food preparation and customer service.
- Space-Efficient Design: The floor stand setup occupies minimal space, maximizing dining area.
Warranty and FAQs
Comes with a two-year manufacturer's warranty. For support and FAQs, please visit our website or contact our customer support directly for assistance with setup, maintenance, or troubleshooting.
Packaging/Weight/Dimension
- Packaging: Carefully packaged to ensure it arrives in perfect condition.
- Weight: Approximately 120 kg
- Dimensions: 800mm x 600mm x 1800mm
Shop Today & Receive Your Delivery Across the UAE!
Order your MAKEN 32-Inch Floor Stand Payment Terminal today and transform your restaurant's ordering process. Our reliable delivery service ensures that your kiosk will be delivered and set up swiftly.
Best Price Guarantee
We are committed to offering the best prices for our self-service kiosks. If you find a lower price elsewhere, let us know, and we will match it.
After Sales Support
Our dedicated support team is ready to assist with any questions or concerns you might have about operating the kiosk, ensuring your investment continues to benefit your business long-term.
Request for Customer Reviews and Testimonials
If you have used the MAKEN 32-Inch Self-Service Kiosk, please share your experiences. Your feedback is invaluable and helps us continue to improve our products and services.
Stock Availability
For the most current availability information or to discuss bulk orders, please contact our sales team directly.
Get in Touch
Need more information about the MAKEN 32-Inch Double-Sided Touch Kiosk or other products? Our customer service team is available to provide expert advice and support tailored to your specific needs.
Disclaimer
All information about the MAKEN 32-Inch Self-Service Kiosk is intended for general informational purposes only and is subject to change without notice. While we strive for accuracy, discrepancies may occur. We recommend verifying all product details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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