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NEOTECH

MAKEN 32" Dual-screen vertical touch screen food ordering machine self service kiosk

MAKEN 32" Dual-screen vertical touch screen food ordering machine self service kiosk

Regular price Dhs. 0.00 AED
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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Revolutionize your restaurant's ordering process with the MAKEN 32" Dual-Screen Vertical Touch Screen Food Ordering Machine. This self-service kiosk offers an efficient and interactive customer experience.

Overview:

Elevate the customer interaction in your dining establishment with the MAKEN 32" Dual-Screen Vertical Touch Screen Food Ordering Machine. This self-service kiosk is designed to streamline the ordering process, featuring dual screens that enhance menu visibility and user interaction, making it ideal for busy restaurants looking to improve service efficiency and customer satisfaction.

Product Description:

The MAKEN 32" Dual-Screen Kiosk incorporates two high-resolution vertical touch screens that allow customers to easily browse menus, customize orders, and complete transactions with minimal assistance. The top screen primarily displays menu options and promotions, while the lower screen handles the interactive ordering process. This design ensures a seamless and engaging user experience, reducing wait times and increasing throughput.

Key Features:

  • Dual High-Resolution Screens: Two 32-inch vertical touch screens offer enhanced menu display and interactive ordering.
  • User-Friendly Interface: Intuitive touch screen technology ensures ease of use for customers of all ages.
  • Robust Build Quality: Constructed to withstand high usage in commercial environments.
  • Integrated Payment System: Supports multiple payment methods, including credit cards, NFC, and mobile payments.

Product Quality and Performance:

The MAKEN 32" Dual-Screen Kiosk is built with durability and performance in mind. Its sturdy construction ensures it can handle the rigors of a busy restaurant environment, and the advanced touch screen technology provides a responsive and reliable interface for continuous daily use.

Specifications:

  • Operating System: Compatible with various POS systems for seamless integration.
  • Display: Dual 32-inch vertical touch screens with full HD resolution.
  • Connectivity: Equipped with Wi-Fi, Ethernet, and optional cellular connectivity.
  • Security Features: Includes secure encryption protocols to safeguard transaction data.

Purpose of Use:

This kiosk is perfect for fast-casual restaurants, cafeterias, and any food service area that requires efficient ordering systems to handle high customer volume. It helps reduce staff workload by automating the ordering process and provides a modern, tech-savvy touch to the dining experience.

How to Use:

Customers can interact with the lower touch screen to place their orders. They can browse the digital menu on the upper screen, select items, customize their order, and proceed to payment. The intuitive setup guides the user through each step, from selection to payment completion.

Supported OS/Application/Industries:

Designed to be flexible, the MAKEN 32" Dual-Screen Kiosk can integrate with various operating systems, making it suitable for a broad range of applications in the food service industry.

Benefits & Compatibility:

  • Enhanced Customer Experience: Dual screens improve visibility and interaction, providing a dynamic way to engage customers.
  • Increased Operational Efficiency: Speeds up the order process and reduces queues, allowing for better resource management.
  • Versatility: Can be programmed to serve diverse environments and meet specific operational needs.

Warranty and FAQs:

Includes a one-year manufacturer warranty that covers hardware defects and software issues. Extensive support resources are available to assist with troubleshooting and maintenance.

Packaging/Weight/Dimension:

Carefully packaged to ensure safe delivery, the kiosk's dimensions are tailored for easy installation in various settings, with a design that maximizes floor space efficiency.

Shop Today & Receive Your Delivery Across the UAE!

Order the MAKEN 32" Dual-Screen Food Ordering Machine today to modernize and streamline your restaurant's service. We provide fast, reliable delivery across the UAE, ensuring a quick setup.

Best Price Guarantee:

At NEOTECH, we offer competitive pricing on all our kiosk solutions. If you find a similar product at a lower price, we'll match it.

After Sales Support:

Our dedicated customer support team is available to assist with any setup or operational questions, ensuring your kiosk meets all your business needs effectively.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the MAKEN kiosk. Your feedback helps us to continually improve our products and services.

Stock Availability:

Please contact us to confirm the availability of the MAKEN 32" Dual-Screen Kiosk before placing your order. It is typically ready for dispatch within 10-15 working days after order confirmation.

Get in Touch:

For more detailed information or assistance with the MAKEN 32" Dual-Screen Vertical Touch Screen Food Ordering Machine, please contact our customer service team. We are here to ensure your business thrives with efficient and innovative technology solutions.

Disclaimer:

All information regarding the MAKEN 32" Dual-Screen Food Ordering Kiosk on the NEOTECH website is for general informational purposes only and is subject to change. We strive to ensure accuracy but cannot guarantee the completeness or timeliness of the information. Always verify product details with our sales team before making a purchase. Specifications and availability are subject to change without notice

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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