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NEOTECH

MAKEN 24 inch floor standing fast food payment machine touch screen interactive restaurants self ordering kiosk

MAKEN 24 inch floor standing fast food payment machine touch screen interactive restaurants self ordering kiosk

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Enhance the fast food experience with the MAKEN 24-inch floor standing self-ordering kiosk. Equipped with a touch screen for interactive menu browsing and secure payment processing. Ideal for quick-service restaurants.

Overview:

Introduce a new level of efficiency and customer interaction at your fast food restaurant with the MAKEN 24-Inch Floor Standing Fast Food Payment Machine. This self-ordering kiosk features an interactive touch screen that streamlines the ordering process, allowing customers to browse menus, customize orders, and make payments with ease.

Product Description:

The MAKEN 24-Inch Self-Ordering Kiosk is designed to facilitate a smooth, engaging customer experience in fast food settings. Standing at a convenient height and equipped with a responsive 24-inch touch screen, this kiosk allows customers to explore all your menu offerings, place orders quickly, and complete payments without assistance. Its robust floor-standing design ensures stability and durability in high-traffic environments.

Key Features:

  • 24-Inch Touch Screen: Offers a large, clear display for easy navigation and interaction.
  • Interactive User Interface: Features a user-friendly interface that enhances customer engagement and simplifies the ordering process.
  • Floor Standing Design: Provides a stable and prominent presence in any fast food restaurant.
  • Integrated Payment Solutions: Supports various payment methods, including credit/debit cards and mobile payments, ensuring a seamless checkout experience.

Product Quality and Performance:

Constructed with high-quality materials, the MAKEN kiosk is built to endure the busy nature of fast food restaurants. It is engineered for continuous use, with a touch screen that maintains sensitivity and accuracy over time. The kiosk's software is designed for quick updates and easy maintenance, ensuring it remains efficient and up-to-date with the latest technology.

Specifications:

  • Operating System: Configurable to support various platforms suitable for restaurant use.
  • Connectivity: Includes Wi-Fi and Ethernet capabilities for network integration and cloud-based management.
  • Security Features: Equipped with advanced encryption and security measures to protect customer data during transactions.
  • Physical Dimensions: Optimally designed for easy placement without consuming excessive floor space.

Purpose of Use:

Ideal for fast food restaurants, cafeterias, and any dining venue looking to reduce queue times and improve customer service. The kiosk allows patrons to handle their transactions autonomously, enhancing throughput and customer satisfaction.

How to Use:

Customers can approach the kiosk, use the touch screen to select their meals, customize as needed, and proceed to pay using their preferred payment method. The kiosk will provide visual prompts and instructions throughout the process, making it accessible for users of all ages and tech levels.

Supported OS/Application/Industries:

This kiosk is versatile and can be customized with different operating systems to fit the specific technological and operational needs of various food service establishments.

Benefits & Compatibility:

  • Enhanced Customer Experience: Offers a fun, interactive way for customers to place their orders, reducing perceived wait times.
  • Increased Operational Efficiency: Speeds up the order and payment process, allowing for a higher turnover rate, especially during peak hours.
  • Reduced Labor Costs: Minimizes the need for staff to take orders, allowing them to focus on food preparation and customer service.

Warranty and FAQs:

Comes with a one-year warranty covering manufacturing defects. Detailed FAQs and troubleshooting guides are available to ensure smooth operation and easy problem resolution.

Packaging/Weight/Dimension:

The kiosk is securely packaged to prevent damage during transport. Detailed dimensions are provided to ensure it fits within the intended space without requiring extensive modifications.

Shop Today & Receive Your Delivery Across the UAE!

Order the MAKEN 24-Inch Self-Ordering Kiosk today and revolutionize the service delivery in your fast food restaurant. We offer prompt delivery across the UAE, ensuring your kiosk is up and running as soon as possible.

Best Price Guarantee:

NEOTECH offers competitive pricing on our high-quality kiosks. If you find a lower price for a similar product elsewhere, we'll match it.

After Sales Support:

Our dedicated customer service team is available to assist with any post-purchase inquiries, ensuring your kiosk meets all your operational needs.

Request for Customer Reviews and Testimonials:

We encourage you to share your experience with the MAKEN kiosk. Your feedback helps us continuously improve and aids other businesses in making informed decisions.

Stock Availability:

Please contact us to confirm the availability of the MAKEN 24-Inch Kiosk before placing your order. It is typically ready for dispatch within 10-15 working days after order confirmation.

Get in Touch:

For more information or assistance regarding the MAKEN 24-Inch Floor Standing Fast Food Payment Machine, please contact our customer service team. We are committed to providing solutions that enhance your business operations and customer satisfaction.

Disclaimer:

All information regarding the MAKEN 24-Inch Self-Ordering Kiosk on the NEOTECH website is for general informational purposes only and is subject to change. We strive to ensure accuracy but cannot guarantee the completeness or timeliness of the information. Always verify product details with our sales team before making a purchase. Specifications and availability are subject to change without notice

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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