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NEOTECH

MAKEN Free standing 21.5 inch interactive self service kiosk touchscreen bank queue kiosk

MAKEN Free standing 21.5 inch interactive self service kiosk touchscreen bank queue kiosk

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Streamline your bank queues with the MAKEN 21.5" free standing interactive self-service touchscreen kiosk. Perfect for modern banking needs, enhancing customer experience and operational flow.


Overview:

Introduce a new level of customer interaction in your bank with the MAKEN 21.5-inch free standing interactive self-service touchscreen kiosk. This unit is specifically designed to reduce wait times and improve service efficiency in banking environments.

Product Description:

The MAKEN 21.5" self-service kiosk transforms customer banking experiences by enabling quick, easy access to banking services without the need for teller interaction. Ideal for checking account balances, transferring funds, and more, this kiosk features a user-friendly interface and robust security measures to ensure confidential handling of all transactions.

Key Features:

  • 21.5-Inch Touchscreen Display: Offers a clear, responsive interface for all user interactions.
  • Free Standing Design: Easily placed in any banking hall without the need for additional fixtures.
  • Secure Transactions: Equipped with advanced security features to protect sensitive customer data.
  • Customizable Software: Can be tailored to support a wide range of banking services.

Product Quality and Performance:

Constructed with high-quality materials, the MAKEN kiosk is built to withstand heavy daily use in high-traffic bank settings. Its touchscreen is durable and designed for high clarity and sensitivity, ensuring reliable performance under frequent operation.

Specifications:

  • Screen Size: 21.5 inches
  • Display Type: Full HD LED-backlit LCD with multi-touch capabilities
  • Connectivity: Wi-Fi, Ethernet, optional 4G
  • Security Features: Industry-standard encryption, privacy screen options
  • Dimensions: 1600mm x 600mm x 600mm
  • Weight: 50 kg

Purpose of Use:

This kiosk is designed to facilitate a variety of banking transactions, reducing the need for teller interaction and cutting down on queue times, making it ideal for banks, credit unions, and other financial institutions.

How to Use:

Customers can interact directly with the touchscreen to access a variety of banking services. The intuitive menu options guide the user through each transaction, from login to completion, with step-by-step prompts.

Supported OS/Application/Industries:

The kiosk operates on a flexible platform that supports various banking applications, easily integrating with existing bank systems to expand customer service capabilities.

Benefits & Compatibility:

  • Enhanced Customer Service: Reduces queue times and allows tellers to focus on more complex customer needs.
  • Increased Accessibility: Provides 24/7 banking service options, enhancing customer satisfaction.
  • Cost-Effective: Reduces labor costs by automating routine transactions.

Warranty and FAQs:

Includes a comprehensive one-year warranty for parts and labor. FAQs and support documentation are available online, providing essential setup, maintenance, and troubleshooting information.

Packaging/Weight/Dimension:

The kiosk comes in protective packaging to ensure it arrives in impeccable condition, ready for immediate installation and use. It stands at a practical height and footprint, optimized for use in typical banking environments.

Shop Today & Receive Your Delivery Across the UAE!

Order your MAKEN 21.5" interactive self-service kiosk today and take advantage of our reliable delivery service, ensuring it reaches your bank promptly.

Best Price Guarantee:

We offer competitive pricing on our interactive kiosks. Find a lower price elsewhere, and we will match it, ensuring you get the best value for your investment.

After Sales Support:

Our customer service team is ready to assist with any questions or issues that arise, providing timely and effective support to ensure your kiosk meets your banking needs.

Request for Customer Reviews and Testimonials:

Your feedback is invaluable. If you have utilized the MAKEN 21.5" kiosk in your banking operations, please share your experience to help others make informed decisions.

Stock Availability:

Please contact us to confirm the availability of the MAKEN 21.5" kiosk before placing your order. We strive to maintain accurate stock levels and ensure timely delivery.

Get in Touch:

For more information about the MAKEN 21.5" interactive self-service kiosk or any other inquiries, reach out to our customer support. We are dedicated to providing detailed product information and ensuring your full satisfaction with our solutions.

Disclaimer:

All information regarding the MAKEN 21.5" interactive self-service kiosk is for general informational purposes only and may be subject to change. We strive for accuracy but cannot guarantee the completeness of the information provided. Images are for illustration purposes only and may not fully represent the actual product. Verify all specifications with our sales team before making a purchase to ensure it meets your specific needs

Return policy

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For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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