NEOTECH
MAKAN Checkout Counter/ Hotel Reception Height adjustable countertop pos stand monitor pole mount solution
MAKAN Checkout Counter/ Hotel Reception Height adjustable countertop pos stand monitor pole mount solution
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your checkout or reception area with the MAKAN height-adjustable countertop POS stand. This versatile monitor pole mount solution offers ergonomic positioning for increased comfort and efficiency. Perfect for busy retail and hospitality settings. Order now!
Overview:
The MAKAN Height-Adjustable Countertop POS Stand is an essential ergonomic solution designed to optimize space and improve interaction at checkout counters and hotel receptions. This monitor pole mount offers adjustable height settings to accommodate various user needs, making it ideal for environments where comfort and efficiency are paramount.
Product Description:
The MAKAN POS Stand is crafted to enhance the functionality of checkout counters and hotel receptions. Its robust design supports various monitor sizes and provides secure, stable mounting. With easy-to-adjust height features, it caters to the ergonomic needs of employees, ensuring comfort during long hours of operation. This stand is not only a practical addition but also enhances the aesthetic of any professional environment.
Key Features:
- Height-Adjustable: Easily adjusts to different heights, providing optimal viewing angles and ergonomic comfort.
- Sturdy Construction: Made with high-quality materials to ensure stability and durability.
- Universal Monitor Compatibility: Fits most monitor sizes, making it a versatile option for any business.
- Sleek Design: Complements modern checkout counters and reception areas with its clean and professional look.
Product Quality and Performance:
Constructed from durable materials, the MAKAN POS Stand is built to withstand the rigors of daily use in busy commercial settings. Its reliable adjustment mechanisms allow for smooth transitions between different heights, offering a seamless experience for users.
Specifications:
- Material: Premium-grade steel
- Height Adjustment: Up to 20 inches
- Base Type: Stable and secure countertop mount
- Compatibility: Suitable for monitors up to 32 inches
- Color: Professional black finish
Purpose of Use:
This POS stand is perfect for retail stores, supermarkets, hotel receptions, and any commercial space that uses a point-of-sale system. It's designed to reduce strain and increase the efficiency of staff, improving overall customer service.
How to Use:
To install the MAKAN POS Stand, securely attach the base to your countertop, mount your monitor onto the pole, and adjust the height as needed. The installation process is straightforward, with all necessary hardware included.
Supported POS Systems/Applications:
The MAKAN POS Stand is compatible with a wide range of POS systems and monitors, offering flexible solutions for various business models.
Benefits & Compatibility:
- Enhanced Ergonomics: Adjusts to the perfect height to prevent strain on staff, promoting a healthier work environment.
- Space Optimization: Its compact design maximizes counter space, allowing for a cleaner and more organized work area.
- Versatility: Suitable for multiple settings and applications, enhancing functionality across different business types.
Warranty and FAQs:
MAKAN offers a one-year warranty on the Height-Adjustable Countertop POS Stand, covering defects and performance issues. For more detailed support and troubleshooting, customers can access our FAQ section or contact our customer service team directly.
Shop Today & Receive Your Delivery Across the UAE!
Order your MAKAN Height-Adjustable Countertop POS Stand today and take advantage of our efficient delivery services throughout the UAE. Elevate the functionality and aesthetics of your business space with this premium monitor mount solution.
Best Price Guarantee:
At NEOTECH, we ensure you receive the best price for the MAKAN POS Stand. If you find a lower price elsewhere, we'll match it, ensuring you get the best deal.
After Sales Support:
Our commitment to customer satisfaction includes comprehensive after-sales support for the MAKAN POS Stand. We are dedicated to providing all the assistance you need for a successful setup and operation.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the MAKAN Height-Adjustable Countertop POS Stand. Your feedback is crucial in helping us to continually improve our products and services.
Stock Availability:
Please contact us to confirm the availability of the MAKAN POS Stand before placing your order. We strive to maintain sufficient stock to meet your needs promptly.
Get in Touch:
For more information about the MAKAN Height-Adjustable Countertop POS Stand or other inquiries, our expert team is here to assist. Contact us today to ensure you have all the support you need for your business's equipment needs.
Disclaimer:
All information on the NEOTECH website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always verify all details with our sales team before making a purchase, as prices and specifications are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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