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NEOTECH
MAKEN 21.5 inch Restaurant Self Touch Screen Information Checking Kiosk Advertising Kiosk Queue Kiosk
MAKEN 21.5 inch Restaurant Self Touch Screen Information Checking Kiosk Advertising Kiosk Queue Kiosk
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Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Transform your restaurant's customer experience with the MAKEN 21.5-inch Self-Service Touch Screen Kiosk. Ideal for information checking, advertising, and managing queues efficiently.
Overview:
The MAKEN 21.5-inch Touch Screen Kiosk is an all-in-one solution for restaurants looking to modernize their customer interaction, advertisement display, and queue management. This kiosk combines robust functionality with a sleek design to provide a user-friendly interface that enhances customer engagement and operational efficiency.
Product Description:
Elevate your restaurant’s service with the MAKEN 21.5-inch Restaurant Self-Service Kiosk. This advanced system features a large, responsive touch screen that allows customers to check information, view menus, place orders, and interact with promotional content. Perfect for managing queues and displaying advertisements, this kiosk helps streamline operations and improve customer satisfaction by reducing wait times and providing engaging content.
Key Features:
- 21.5-inch Touch Screen Display: Offers vibrant visuals and an intuitive user interface for easy navigation.
- Multi-functional Capabilities: Equipped to handle information checking, advertising, and queue management.
- Sleek, Durable Design: Built to withstand the high-traffic nature of restaurant environments.
- Integrated Advertising Platform: Enables effective promotion of specials, events, and other marketing content.
Product Quality and Performance:
The MAKEN kiosk is constructed with high-quality materials designed to endure continuous use in busy restaurant settings. Its touch screen is calibrated for precision and responsiveness, ensuring that interactions are seamless and efficient. The system's software supports various functionalities, making it a versatile tool for enhancing customer service and internal operations.
Specifications:
- Display: 21.5-inch full HD touch screen
- Operating System: Compatible with various modern software applications for queue management and digital advertising
- Dimensions: Specifically designed for easy integration into restaurant spaces
- Connectivity: Includes Wi-Fi, Bluetooth, and Ethernet options
Purpose of Use:
Ideal for restaurants, cafes, and fast-food outlets seeking to improve customer flow and engagement. This kiosk effectively reduces perceived wait times by entertaining and informing customers as they queue, and its advertising capabilities allow for increased promotional reach directly at the point of sale.
How to Use:
Position the kiosk in strategic locations such as the entrance or waiting areas. Customers can interact with the touch screen to access service menus, place orders, or view promotional content. The backend system can be used to update content, manage queues, and track interactions for further operational improvements.
Supported OS/Application/Industries:
While tailored for the food service industry, the MAKEN 21.5-inch kiosk can also be adapted for use in retail settings, cinemas, and other public venues where customer flow management and digital advertising are beneficial.
Benefits & Compatibility:
- Enhanced Customer Experience: Streamlines ordering and information retrieval, reducing wait times and improving satisfaction.
- Increased Sales Opportunities: Utilizes advertising functions to upsell and promote new items directly to customers.
- Efficient Queue Management: Keeps customers informed about their wait times and order status, enhancing overall efficiency.
Warranty and FAQs:
Comes with a one-year warranty to cover technical defects. Extensive FAQs and support services are available to assist with installation, operation, and troubleshooting.
Packaging/Weight/Dimension:
Ships with robust packaging to ensure it arrives in perfect condition, ready for assembly and installation. Full dimensions and installation guides are provided to facilitate setup.
Shop Today & Receive Your Delivery:
Order the MAKEN 21.5-inch Restaurant Self-Service Touch Screen Kiosk today to modernize how your customers interact with your restaurant. Enjoy fast, reliable delivery and setup services.
Best Price Guarantee:
We are committed to providing you with the best possible prices. If you find a lower price for the same model elsewhere, we will match it.
After Sales Support:
Our dedicated customer support team is ready to assist with any questions or issues, ensuring you get the most out of your new kiosk.
Request for Customer Reviews and Testimonials:
We encourage your feedback on the MAKEN kiosk. Your insights help us to improve and tailor our products to better meet your needs.
Stock Availability:
Please contact us to verify the availability of the MAKEN 21.5-inch kiosk before placing your order. Typically, this product is available within 10-15 working days after order confirmation.
Get in Touch:
For more information or to place an order for the MAKEN 21.5-inch Self-Service Touch Screen Kiosk, please contact our customer service team. We are eager to help you enhance your business operations with our innovative solutions.
Disclaimer:
All information about the MAKEN 21.5-inch kiosk is for general informational purposes only and may change. Verify product details with our sales team before making a purchase. Images are illustrative and may not fully represent the actual product. Specifications, availability, and pricing are subject to change without notice
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For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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