NEOTECH
MAKEN Desktop 24 inch Automatic Self Payment Machine Restaurant Pos Terminal Ordering Kiosk
MAKEN Desktop 24 inch Automatic Self Payment Machine Restaurant Pos Terminal Ordering Kiosk
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Transform your restaurant's service with MAKEN's 24-inch desktop self-payment machine. A sleek POS terminal designed for fast, intuitive ordering and payment, optimizing customer flow and satisfaction.
Overview:
The MAKEN Desktop 24-Inch Automatic Self Payment Machine is a state-of-the-art restaurant POS terminal that revolutionizes the way customers interact with your service. Designed to facilitate ordering and payment processes, this kiosk offers a user-friendly interface and a compact design, making it ideal for restaurants looking to improve efficiency and customer satisfaction.
Product Description:
This advanced ordering kiosk features a large 24-inch touchscreen that provides vivid display clarity, enhancing user interaction with easy-to-navigate menus. The self-payment system integrates seamlessly with most restaurant management software, supporting various payment methods to ensure a smooth transaction experience. Its desktop design is perfect for locations with limited space but a high demand for fast service.
Key Features:
- Large 24-Inch Touchscreen: Offers customers a clear, interactive menu browsing and ordering experience.
- Automatic Payment System: Accepts multiple forms of payment, including credit cards, mobile pay, and cash.
- Compact Desktop Design: Ideal for tight spaces, maximizing floor area while adding ordering efficiency.
- User-Friendly Interface: Designed for simplicity, enabling customers of all ages to order and pay with ease.
- High-Speed Operation: Reduces wait times with quick processing of orders and payments.
Product Quality and Performance:
Built with durability in mind, the MAKEN kiosk withstands the rigors of daily use in a busy restaurant environment. Its software is regularly updated to ensure reliability and security in all transactions, providing both the restaurant and its customers with peace of mind.
Specifications:
- Display: 24-inch HD touchscreen
- Integration: Compatible with leading restaurant POS systems
- Payment Options: Supports cards, mobile payments, and cash transactions
- Dimensions: Optimized for desktop placement in various restaurant settings
- Security Features: Equipped with advanced encryption for secure transactions
Purpose of Use:
Perfect for fast-casual dining, cafes, and any restaurant where quick service and customer turnover are key. This kiosk allows customers to self-manage their dining experience, from ordering to payment, reducing staff workload and enhancing operational efficiency.
How to Use:
- Setup: Position the kiosk on a counter or designated stand.
- Customer Interaction: Patrons use the touchscreen to browse the menu, make selections, and complete payments.
- Maintenance: Regular software updates and cleaning of the touchscreen and payment interfaces ensure ongoing optimal performance.
Supported Industries:
This POS terminal is ideal for the hospitality industry, including quick-service restaurants, cafeterias, and any food service operation looking to modernize and expedite their ordering processes.
Benefits & Compatibility:
- Improved Order Accuracy: Minimizes human error by allowing customers to directly input their choices.
- Increased Throughput: Speeds up the ordering process, allowing for higher customer turnover.
- Reduced Labor Costs: Decreases the need for front-of-house labor, reallocating staff to more critical roles.
Warranty and FAQs:
Comes with a full manufacturer's warranty covering hardware malfunctions and software issues. Our FAQ section provides easy solutions to common setup and usage questions.
Packaging/Weight/Dimensions:
Carefully packaged to prevent damage during transport, with dimensions that make it easy to integrate into any restaurant layout.
Shop Now & Streamline Your Service:
Upgrade your restaurant's efficiency and customer satisfaction with the MAKEN Desktop 24-Inch Automatic Self Payment Machine. Visit our website for more details, competitive pricing, and outstanding customer support.
Best Price Guarantee:
We ensure you get the best price for our products. If you find a lower price elsewhere, we'll match it.
After Sales Support:
Our customer service team is ready to assist with any installation or operational issues to ensure your kiosk performs flawlessly.
Request for Customer Reviews and Testimonials:
We encourage feedback from our users to help us improve our products and guide prospective customers in their decision-making process.
Stock Availability:
Check our website or contact our sales team for the latest information on availability and bulk order options.
Get in Touch:
For more information or assistance with the MAKEN Desktop 24-Inch POS Terminal or other products, please contact our customer support team. We are dedicated to providing tailored solutions that meet the specific needs of your business.
Disclaimer:
All product details, including specifications and prices, are subject to change without notice. Images are for illustrative purposes only and may not accurately depict the actual product. Always verify details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52




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