Skip to product information
1 of 3

NEOTECH

MAKEN Countertop 21.5 inch Android POS terminal self service kiosk self ordering for restaurant

MAKEN Countertop 21.5 inch Android POS terminal self service kiosk self ordering for restaurant

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Enhance your restaurant's efficiency with MAKEN's 21.5-inch Android POS terminal. A self-service kiosk that simplifies ordering and improves customer experience.


Overview:

The MAKEN Countertop 21.5-inch Android POS Terminal is a cutting-edge self-service kiosk designed to streamline ordering processes in restaurants. This user-friendly terminal allows customers to browse menus, place orders, and make payments independently, reducing wait times and increasing customer satisfaction.

Product Description:

Featuring a sleek, modern design, the MAKEN 21.5-inch Android POS terminal is equipped with a responsive touchscreen interface that supports intuitive interaction. Built to accommodate the fast-paced environment of any restaurant, this self-service kiosk enhances operational efficiency by allowing customers to manage their dining experience directly from the counter.

Key Features:

  • Large 21.5-inch Touchscreen: Offers clear, vibrant display for easy menu navigation and order customization.
  • Android Operating System: Provides a stable and flexible platform for various restaurant POS applications.
  • Integrated Payment Solutions: Supports multiple payment methods including credit/debit cards, mobile payments, and more.
  • Robust Build: Engineered for durability to withstand the high traffic of a busy restaurant environment.
  • Compact Countertop Design: Perfect for restaurants with limited space, easily fits on any counter.

Product Quality and Performance:

The MAKEN POS terminal is crafted with high-quality components that ensure reliability and durability. Its software capabilities are optimized for quick response times, even during peak hours, ensuring that customer orders are processed swiftly and accurately.

Specifications:

  • Display: 21.5-inch full HD touchscreen
  • Operating System: Android, compatible with latest updates
  • Connectivity: WiFi, Bluetooth, and Ethernet options
  • Ports: Multiple USB ports for peripheral attachments
  • Dimensions: Compact design tailored for countertop use

Purpose of Use:

This POS terminal is ideal for casual dining, fast food restaurants, coffee shops, and any other eatery looking to modernize their ordering system and reduce the workload on staff.

How to Use:

  1. Setup: Position the kiosk on a countertop where it is easily accessible to customers.
  2. Operation: Customers can touch the screen to start their order, browse the menu, customize their selections, and finalize their payment.
  3. Maintenance: Regular software updates and routine cleaning of the touchscreen surface ensure continuous optimal performance.

Supported Industries:

Particularly valuable for the hospitality industry, enhancing customer service in cafes, bistros, diners, and fast-casual restaurants.

Benefits & Compatibility:

  • Enhanced Customer Experience: Provides a user-friendly interface that empowers customers to control their orders.
  • Increased Efficiency: Reduces queue times and the need for staff to take orders, allowing them to focus on food preparation and service.
  • Cost-Effective: Minimizes labor costs by automating the ordering process.

Warranty and FAQs:

Comes with a standard warranty that covers hardware malfunctions and software issues, supported by a comprehensive FAQ section that addresses common operational queries.

Packaging/Weight/Dimensions:

The unit is securely packaged to prevent damage during shipping, with precise weight and measurements provided to ensure it fits within designated spaces without hassle.

Shop Now & Revolutionize Your Service:

Purchase the MAKEN 21.5-inch Android POS Terminal today to elevate your restaurant's service level and operational efficiency. Visit our website for detailed specifications, competitive pricing, and excellent customer support.

Best Price Guarantee:

We monitor our prices to ensure that you get the most cost-effective solution for your business. If you find a lower price for a similar product, we will match it.

After Sales Support:

Our dedicated support team is available to help with installation, setup, or any issues you may encounter, ensuring your kiosk operates flawlessly.

Request for Customer Reviews and Testimonials:

We encourage all users to share their experiences with the MAKEN POS kiosk to help us improve our products and assist other businesses in making well-informed decisions.

Stock Availability:

Check our website or contact our sales team for the most current information on availability and bulk purchase options.

Get in Touch:

For more information or assistance with the MAKEN 21.5-inch Android POS Terminal or other products, please contact our customer support team. We are committed to providing solutions that meet the unique needs of your business.

Disclaimer:

All product details, including specifications and prices, are subject to change without notice. Images are for illustrative purposes only and may not accurately depict the actual product. Confirm all details with our sales team before making a purchase to ensure complete satisfaction

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

View full details

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

  • Barcode Scanner

    QuickScan

    the Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.

    Barcode Scanner 
  •  Zebra GK-420T

    GK420T

    Zebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Barcode Printer 
  • Mobile Printer

    LKP43

    Sewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Mobile Printer 
  • U220B

    Epson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.

    Receipt Printer 
1 of 4