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NEOTECH

MAKEN Floorstanding 32" interactive fast food ordering kiosk touch screen self payment machine for restaurant

MAKEN Floorstanding 32" interactive fast food ordering kiosk touch screen self payment machine for restaurant

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Revolutionize your fast food service with the MAKEN 32-inch interactive ordering kiosk. This touch screen self-payment machine streamlines ordering and payment processes, enhancing customer experience and operational efficiency. Ideal for busy restaurants. Available now at NEOTECH!

Overview:

The MAKEN Floorstanding 32" Interactive Fast Food Ordering Kiosk is designed to modernize fast food restaurants by facilitating a seamless ordering and payment experience. This self-service kiosk combines a user-friendly interface with a sleek design, making it an attractive and efficient addition to any restaurant aiming to reduce wait times and improve customer service.

Product Description:

Enhance your restaurant’s efficiency with the MAKEN 32" Interactive Ordering Kiosk. This floorstanding unit features a vibrant touch screen that allows customers to browse menus, make selections, and pay directly at the kiosk, reducing the need for staff interaction and speeding up the service process. Built with durability in mind, it's perfect for high-traffic environments where quick service is a priority.

Key Features:

  • 32-Inch Touch Screen Display: Large, responsive screen for easy menu navigation and order customization.
  • Self-Payment Functionality: Integrates with multiple payment systems to accept credit cards, debit cards, and mobile payments.
  • Robust Floorstanding Design: Ensures stability and security in busy restaurant settings.
  • User-Friendly Interface: Simple and intuitive, designed to facilitate a quick and easy ordering process.

Product Quality and Performance:

The MAKEN kiosk is constructed with high-quality components that ensure reliability and durability. The touch screen is made from toughened glass to resist scratches and impacts, while the software offers fast response times and can handle a high volume of transactions without lagging.

Specifications:

  • Dimensions: 22" x 20" x 60"
  • Display Resolution: 1920 x 1080 pixels
  • Connectivity: Wi-Fi, Ethernet, optional 4G
  • Payment Compatibility: Supports NFC, chip and PIN, and swipe transactions
  • Software: Compatible with leading restaurant management systems

Purpose of Use:

This kiosk is ideal for fast food restaurants, cafeterias, and any dining establishment looking to streamline its ordering process. It reduces staff workload, minimizes order errors, and can help increase sales through up-selling and cross-selling promotions displayed interactively.

How to Use:

Set up the kiosk in a strategic location within your restaurant, connect it to your network, and integrate it with your POS system. Customers can interact with the kiosk directly to place their orders and complete payments, which are processed immediately.

Supported POS Systems/Applications:

The MAKEN Interactive Kiosk supports a wide range of POS systems and payment processing applications, making it versatile for integration into existing restaurant operations.

Benefits & Compatibility:

  • Increased Efficiency: Reduces queue times and speeds up the ordering process.
  • Enhanced Customer Experience: Allows for personalized menu interactions and reduces potential order errors.
  • Operational Cost Savings: Can decrease the need for front-of-house labor during peak times.

Warranty and FAQs:

MAKEN provides a one-year warranty on the interactive ordering kiosk, covering technical faults and hardware issues. Our FAQ section offers quick solutions to common setup and operational questions, and our customer service team is ready to assist with more specific inquiries.

Shop Today & Receive Your Delivery Across the UAE!

Purchase your MAKEN 32" Interactive Ordering Kiosk today to benefit from our efficient delivery services throughout the UAE. Transform your fast food service with this advanced, customer-friendly technology.

Best Price Guarantee:

NEOTECH guarantees the best price for the MAKEN Interactive Kiosk. If you find a lower price elsewhere, we'll match it, ensuring you receive the best deal.

After Sales Support:

Our commitment to customer satisfaction includes comprehensive after-sales support, helping you integrate and maintain your new kiosk effectively.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the MAKEN Interactive Kiosk. Your feedback is invaluable in helping us to continually improve our products and services.

Stock Availability:

Please contact us to confirm the availability of the MAKEN Interactive Kiosk before placing your order. We strive to maintain our inventory to meet your demands promptly.

Get in Touch:

For more information about the MAKEN 32" Interactive Ordering Kiosk or other inquiries, our expert team is here to assist. Contact us today to ensure you have all the support you need for your restaurant technology needs.

Disclaimer:

All information on the NEOTECH website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always verify all details with our sales team before making a purchase, as prices and specifications are subject to change

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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