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NEOTECH

MAKEN Floor standing Android self service 32" payment double sided ordering kiosks touch screen for restaurants

MAKEN Floor standing Android self service 32" payment double sided ordering kiosks touch screen for restaurants

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Maximize restaurant efficiency with MAKEN's floor-standing 32" Android self-service kiosk. Featuring a double-sided touch screen for enhanced customer interaction and streamlined payments.


Overview:

Transform your restaurant's ordering process with the MAKEN Floor Standing Android 32-inch Double-Sided Self-Service Payment Kiosk. Designed to facilitate a fast and intuitive ordering experience, this dual-display unit allows multiple customers to interact with the menu and make payments simultaneously, effectively doubling your transaction capacity.

Product Description:

The MAKEN 32-inch double-sided kiosk is a state-of-the-art self-service solution equipped with two large touch screens that provide clear, responsive interactions. Running on the Android platform, it offers versatile software compatibility that can be tailored to any restaurant's specific needs. Its floor-standing design ensures stability and visibility within your establishment.

Key Features:

  • Double-Sided 32" Touch Screens: Allows for simultaneous interactions, reducing wait times and improving customer flow.
  • Android Operating System: Provides flexibility for app integration and customization to enhance user experience.
  • Sturdy Floor Standing Design: Ensures durability and prominent placement in any dining setting.
  • Multiple Payment Options: Supports a variety of payment methods including NFC, credit/debit cards, and mobile payments.

Product Quality and Performance:

Constructed with commercial-grade materials, the MAKEN 32-inch kiosk is robust and designed to withstand the rigors of a busy restaurant environment. It delivers high-performance functionality that can handle continuous use, ensuring long-lasting reliability and customer satisfaction.

Specifications:

  • Operating System: Android
  • Display: Dual 32-inch full HD capacitive touch screens
  • Payment Integration: Comprehensive options including NFC, card readers, and QR code scanning
  • Dimensions: 85 x 60 x 20 cm
  • Weight: 45 kg

Purpose of Use:

This kiosk is ideal for mid to large-sized restaurants, fast food chains, and cafeterias looking to enhance service speed and reduce customer wait times. It is particularly effective in high-traffic areas where quick service is crucial.

How to Use:

Customers can approach either side of the kiosk to start their order, browse the menu on the touch screen, customize their selections, and proceed to pay using their preferred payment method. The system provides step-by-step instructions, making it easy for first-time users.

Supported Industries:

Perfect for the hospitality industry, particularly where quick service and efficient customer handling are essential. It is also suitable for fast casual dining establishments and food courts.

Benefits & Compatibility:

  • Enhanced Customer Service: Allows multiple customers to order and pay simultaneously, dramatically reducing queue times.
  • Operational Efficiency: Frees up staff to focus on food preparation and enhancing the dining experience.
  • Increased Sales Opportunities: Double-sided interfaces encourage more transactions during peak hours.

Warranty and FAQs:

Comes with a standard one-year warranty. Comprehensive FAQs and support documentation are available to assist with any operational questions or technical issues.

Packaging/Weight/Dimension:

The kiosk comes securely packaged to prevent damage during transportation. Detailed packaging specifications ensure safe and straightforward handling during installation.

Shop Today & Receive Your Delivery:

Invest in the MAKEN 32" double-sided kiosk to upgrade your restaurant's operational capabilities. Our prompt delivery service ensures that you can start improving your customer interactions as soon as possible.

Best Price Guarantee:

We provide competitive pricing on our kiosk systems, with a price match guarantee to ensure you get the best deal.

After Sales Support:

Our dedicated support team is available to provide exceptional after-sales service, helping you integrate and maintain your kiosk for optimal performance and satisfaction.

Request for Customer Reviews and Testimonials:

We value your input! Please share your experiences with the MAKEN double-sided kiosk to help us continue improving our products and services.

Stock Availability:

Contact us directly to verify stock availability for the MAKEN 32" double-sided kiosk and avoid any delays in enhancing your restaurant's service.

Get in Touch:

For more information or to arrange a demonstration, please contact our sales team. We are eager to assist you in finding the best self-service solutions for your business needs.

Disclaimer:

All information provided is for general purposes only and is subject to change without notice. Product images are for illustration purposes and may not accurately depict the actual product. Verify all details, including specifications and pricing, with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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