NEOTECH
ZYWELL ZY308 58mm 80mm high speed usb thermal receipt printer
ZYWELL ZY308 58mm 80mm high speed usb thermal receipt printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Speed up your transactions with the ZYWELL ZY308, a versatile thermal receipt printer that supports both 58mm and 80mm paper widths. Perfect for any fast-paced retail or hospitality setting.
Overview:
The ZYWELL ZY308 is a high-speed thermal receipt printer designed to enhance the efficiency of retail and hospitality businesses. Capable of handling both 58mm and 80mm paper widths, this printer offers flexibility and reliability for a variety of printing needs, from receipts to tickets and vouchers.
Product Description:
This printer is engineered to deliver high-performance results with its USB connectivity, ensuring compatibility with most POS systems. The ZYWELL ZY308 is built for speed and convenience, featuring a durable design that can withstand the demands of busy environments. Its thermal printing technology not only allows for fast print speeds but also reduces operational costs by eliminating the need for ink or toner.
Key Features:
- Versatile Paper Handling: Supports both 58mm and 80mm paper widths, allowing for a variety of printing tasks.
- High-Speed Printing: Achieves speeds of up to 250 mm/sec, making it one of the fastest printers in its class.
- USB Connectivity: Ensures easy integration with existing systems, providing a plug-and-play setup.
- Thermal Printing Technology: Offers efficient and reliable printing with minimal maintenance required.
- Compact Design: Ideal for places where space is at a premium, but high-quality printing is still needed.
Product Quality and Performance:
The ZYWELL ZY308 is crafted with a robust housing to endure the wear and tear of daily use in high-traffic areas. It's designed to deliver consistent, high-quality prints with every transaction, ensuring customer satisfaction and streamlining business operations.
Specifications:
- Printing Method: Direct thermal
- Print Widths: Adjustable for 58mm and 80mm paper sizes
- Print Speed: Up to 250 mm/sec
- Connectivity: USB
- Dimensions: 145mm x 195mm x 148mm
- Weight: 1.6 kg
Purpose of Use:
Ideal for retail stores, restaurants, coffee shops, and any other business that requires quick, reliable receipt printing. The ZYWELL ZY308 is also suitable for environments such as bars, fast food outlets, and ticketing booths where speed is critical.
How to Use:
Connect the printer to a computer or a POS terminal via USB. Load the thermal paper into the printer, ensuring it fits the selected width. Once connected, the printer is ready to receive data and start printing immediately. The simple design allows for easy paper loading and maintenance.
Supported Industries:
This printer is particularly beneficial for the retail and hospitality sectors, and anywhere else fast, efficient receipt printing is necessary.
Benefits & Compatibility:
- Speed and Efficiency: Rapid print speeds reduce wait times and improve the customer service experience.
- Flexibility: The ability to switch between 58mm and 80mm paper sizes offers businesses greater flexibility in their printing operations.
- Reduced Operating Costs: Thermal printing eliminates the need for ink or toner cartridges, lowering ongoing expenses.
- User-Friendly: Easy setup and maintenance make it suitable for all types of users, regardless of technical ability.
Warranty and FAQs:
Includes a one-year warranty that covers parts and labor. FAQs and a support center provide guidance on installation, troubleshooting, and general maintenance.
Packaging/Weight/Dimension:
The ZYWELL ZY308 comes securely packaged to protect it during shipment. The package includes the printer, a power adapter, a USB cable, and a quick start guide.
Shop Today & Receive Your Delivery:
Order the ZYWELL ZY308 today to take advantage of our efficient delivery services and improve your business's transaction handling capability.
Best Price Guarantee:
We offer competitive pricing with a guarantee to match any lower price found for the same model, ensuring you receive the best possible deal.
After Sales Support:
Our customer service team is available to assist with any questions or issues that may arise, helping you to get the most out of your new printer.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the ZYWELL ZY308 to help us continue to improve our products and services.
Stock Availability:
Please contact us to verify the availability of the ZYWELL ZY308 before placing your order to ensure timely delivery.
Get in Touch:
For more detailed information or to arrange a demonstration, please contact our sales team. We are here to help you select the best printing solutions for your business needs.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Images are for illustration purposes only and may not fully represent the actual product. Verify all details, including specifications and pricing, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
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