NEOTECH
NUMEN custom multi currency money counting machine with counterfeit detection
NUMEN custom multi currency money counting machine with counterfeit detection
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your cash handling across multiple currencies with NUMEN’s custom-designed money counting machine. Features state-of-the-art counterfeit detection for ultimate security.
Overview:
The NUMEN Custom Multi-Currency Money Counting Machine is expertly designed for businesses that operate with various currencies, needing efficient and accurate cash management. This machine not only counts but also verifies authenticity using advanced counterfeit detection technologies, making it a comprehensive solution for international business transactions.
Product Description:
This versatile machine is tailored to accommodate multiple currencies, ideal for global retailers, exchange bureaus, and multinational corporations. With integrated ultraviolet (UV), magnetic (MG), and infrared (IR) sensors, it ensures each banknote is thoroughly checked for authenticity while providing quick and accurate counts.
Key Features:
- Multi-Currency Capability: Easily handles various currencies, allowing for seamless transition between different types of money.
- Advanced Counterfeit Detection: Incorporates UV, MG, and IR detection to identify counterfeit notes across all supported currencies.
- High-Speed Counting: Counts up to 1,200 bills per minute, enhancing productivity.
- Customizable Settings: Programmable batch, add, and sort functions to meet specific operational needs.
- Durable and Compact: Built to last and designed to fit in small spaces within busy commercial environments.
Product Quality and Performance:
Crafted with high-quality components, the NUMEN money counting machine delivers exceptional reliability and accuracy. Its sophisticated detection system is constantly updated to adapt to new counterfeit threats, ensuring your business is protected against potential financial losses.
Specifications:
- Counting Speed: Up to 1,200 bills per minute.
- Supported Currencies: Customizable to include any global currency.
- Detection Methods: Ultraviolet (UV), Magnetic (MG), Infrared (IR).
- Hopper Capacity: 500 bills.
- Stacker Capacity: 300 bills.
Purpose of Use:
An invaluable tool for financial sectors, retail industries, and any business that requires efficient processing of multi-currency transactions. It simplifies workflows and ensures transactions are executed with precision and integrity.
How to Use:
- Setup: Install the machine on a firm surface near a power outlet.
- Configuration: Set up the machine for the specific currencies you will count.
- Operation: Load the currency into the hopper and choose the desired counting mode. The machine will sort, count, and check for counterfeits automatically.
- Maintenance: Regular maintenance includes cleaning the detection sensors and hopper to maintain optimal performance.
Supported Industries:
Perfect for international retail chains, currency exchange centers, and businesses engaged in foreign trade where multiple currency transactions are common.
Benefits & Compatibility:
- Versatility: Custom settings allow for handling of numerous currencies, facilitating international transactions.
- Enhanced Security: Reduces the risk of fraud with comprehensive counterfeit detection.
- Operational Efficiency: Fast processing speeds minimize wait times and improve customer service.
Warranty and FAQs:
Comes with a full one-year warranty. A detailed FAQ section is available on our website, offering guidance on everything from setup to troubleshooting.
Packaging/Weight/Dimensions:
Ships with protective packaging to ensure it arrives in perfect condition. Dimensions and weight details are provided for logistical planning.
Shop Now & Expand Your Currency Handling Capabilities:
Purchase the NUMEN Custom Multi-Currency Money Counting Machine directly from our website. Explore detailed product features, customer reviews, and competitive pricing options.
Best Price Guarantee:
We offer competitive pricing and will match lower prices found for similar specifications to ensure you receive the best deal.
After Sales Support:
Our customer support team is ready to assist with any operational questions or issues, ensuring seamless integration and use of your new machine.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the machine to help us improve our products and assist others in making informed decisions.
Stock Availability:
For the most accurate stock information or inquiries about custom configurations, please contact our sales team or check our website.
Get in Touch:
For more details or assistance with the NUMEN Custom Multi-Currency Money Counting Machine or other products, please contact our customer support. We're committed to providing solutions tailored to meet the diverse needs of your business.
Disclaimer:
Product specifications and availability may change without notice. Images are for illustrative purposes only and may not fully represent the actual product. Always confirm details with our sales team before making a purchase to ensure complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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