NEOTECH
NUMEN China currency money counting and counterfeit detection machine for bank
NUMEN China currency money counting and counterfeit detection machine for bank
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize banking efficiency with NUMEN's precision currency counting machine, equipped with superior counterfeit detection technology. Ideal for financial institutions requiring accurate and secure cash management.
Overview:
The NUMEN China Advanced Currency Counting and Counterfeit Detection Machine is engineered for banks and financial institutions that handle large volumes of cash transactions. This high-performance machine provides not only rapid counting but also sophisticated detection of counterfeit bills, ensuring that all financial operations are both efficient and secure.
Product Description:
Designed with the needs of financial institutions in mind, the NUMEN currency counter offers exceptional speed and accuracy in counting, alongside comprehensive counterfeit detection capabilities, including ultraviolet (UV), magnetic (MG), infrared (IR), and size discrimination technologies. This robust machine is a reliable asset for banks needing to streamline their cash processing operations while maintaining stringent security standards.
Key Features:
- Multi-Currency Processing: Capable of handling various currencies, making it suitable for international banking operations.
- Advanced Counterfeit Detection: Utilizes UV, MG, IR, and size detection to identify fraudulent bills, enhancing the security of transactions.
- High Counting Speed: Processes up to 1,500 bills per minute, optimizing time and reducing labor costs.
- User-Friendly Interface: Features an intuitive control panel and digital display for easy operation.
- Durable Construction: Built to withstand the demands of continuous daily use in busy banking environments.
Product Quality and Performance:
The NUMEN machine is crafted from high-quality materials that ensure durability and longevity. Its advanced counting and detection mechanisms provide consistent and reliable results, crucial for maintaining the accuracy and integrity of financial transactions.
Specifications:
- Counting Speed: Up to 1,500 bills per minute
- Detection Techniques: UV, MG, IR, and size verification
- Hopper Capacity: 500 notes for less frequent reloading
- Power Requirements: AC 110-240V, compatible with global electrical standards
- Dimensions: Designed to fit efficiently in teller workspaces
Purpose of Use:
This machine is specifically tailored for use in banks, credit unions, and other financial institutions where high-speed and high-security cash handling is paramount. It's also suitable for corporate environments that manage large cash flows.
How to Use:
- Setup: Secure the machine on a flat surface and plug it into an appropriate power outlet.
- Loading Bills: Organize the currency by denomination and orientation, then place it in the feed tray.
- Selecting Functions: Adjust the settings to choose the desired currency and detection methods.
- Operation: Start the machine; it will count the bills and simultaneously check for any counterfeit signs.
- Maintenance: Regularly clean the sensors and update the firmware to ensure optimal functionality and accuracy.
Supported Industries:
Ideal for the banking sector, cash-heavy retail locations, and exchange bureaus that require efficient and secure cash handling solutions.
Benefits & Compatibility:
- Increased Operational Efficiency: Significantly reduces the time required for cash counting and verification.
- Enhanced Security Features: Minimizes the risk of counterfeit bills entering circulation within the financial system.
- Ease of Use: Simplifies the training process with its user-friendly interface and features.
Warranty and FAQs:
NUMEN provides a comprehensive warranty that covers any manufacturing defects and includes support for operational queries through an extensive FAQ section available on the website.
Packaging/Weight/Dimensions:
The device is securely packaged to ensure it arrives in excellent condition, ready for immediate deployment. The packaging details include weight and dimensions to assist with installation planning.
Shop Now & Secure Your Bank's Cash Handling:
Invest in the NUMEN China Advanced Currency Counting and Counterfeit Detection Machine to enhance the efficiency and security of your financial operations. Visit our website for competitive pricing and expert support.
Best Price Guarantee:
We offer competitive pricing on our high-quality products. If you find a lower price for a comparable machine, we will match it.
After Sales Support:
Our dedicated support team is available to assist with any technical or operational questions, ensuring your machine continues to perform optimally.
Request for Customer Reviews and Testimonials:
We encourage feedback from our customers to help us improve our products and services. Your reviews and testimonials are greatly appreciated.
Stock Availability:
Check our website or contact our sales team directly for the most up-to-date information on availability and special offers.
Get in Touch:
For more detailed information or assistance with the NUMEN China Advanced Currency Counting and Counterfeit Detection Machine or other products, please contact our customer support team. We are committed to providing solutions that meet the specific needs of the banking industry.
Disclaimer:
All product details, including specifications and pricing, are subject to change without notice. Images are for illustrative purposes only and may not accurately represent the actual product. Always verify details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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