IMPORTANT NOTICE

To ensure the best service and confirm product availability and details, please contact us directly before placing any orders.📞 WhatsApp:+971501975252, 📧 Email:support@neotech.ae,📱Direct Call:+971501975252, Thank you for your cooperation.

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NEOTECH

Dell Pro Rugged 13 – Ultra Durable Field Laptop

Dell Pro Rugged 13 – Ultra Durable Field Laptop

Regular price Dhs. 32,268.00 AED
Regular price Dhs. 34,200.00 AED Sale price Dhs. 32,268.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Pickup available at NEOTECH

Usually ready in 24 hours

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Explore the Dell Pro Rugged 13 Laptop with Intel Core Ultra 7, 16GB RAM, 256GB SSD. Built for extreme use. Shop now with UAE-wide delivery.

Overview

The Dell Pro Rugged 13 is built for field professionals who face extreme conditions daily. Equipped with an Intel Core Ultra 7 165U processor, 16GB RAM, and 256GB SSD, this fully rugged laptop delivers consistent performance in dust, rain, heat, or freezing cold. Engineered to meet military standards, it offers unmatched reliability and security.

Product Description

Engineered for durability, the Dell Pro Rugged 13 withstands drops, spills, vibrations, and extreme weather. Its MIL-STD-810H and IP65 ratings make it ideal for construction, defense, and emergency operations. The 13.3” FHD outdoor-viewable screen, advanced AI performance, and hot-swappable dual battery setup offer field-ready computing with zero compromise on speed or security.

Whether you're managing mission-critical data or running heavy software in unpredictable conditions, this device is your most trusted companion. The rugged aluminum and polymer shell, sealed ports, and intelligent cooling system all contribute to its long-lasting performance.

Key Features

  • 💻 Intel Core Ultra 7 165U CPU – High-speed, AI-enhanced processing
  • 🧠 16GB LPDDR5x RAM – Seamless multitasking on the move
  • 256GB SSD – Quick boot and data access in demanding tasks
  • 🌧️ IP65 Rated Body – Water, dust, and shock resistance
  • 🌞 13.3” FHD Touch Display – 1400 nits, anti-glare, sunlight readable
  • ❄️ Cold Boot Support – Operates from -20°C and up
  • 🔒 Multi-layer Security – TPM 2.0, fingerprint, and smart card options
  • 🔋 Hot-swappable Dual Battery – Extended usage without downtime
  • 🛠️ Self-repair Options – Dell-authorized user serviceability

Specifications

  • Processor: Intel Core Ultra 7 165U, up to 4.90 GHz
  • Memory: 16GB LPDDR5x (upgradable to 64GB)
  • Storage: 256GB PCIe NVMe SSD
  • Display: 13.3” FHD 1920x1080, touch, 1400 nits, anti-glare
  • Graphics: Intel Iris Xe / Intel Arc (depending on CPU)
  • Battery: Dual 53.5 Wh Lithium-Ion, hot-swappable
  • Weight: Starting at 2.4 kg
  • Dimensions: 324 x 220 x 36.5 mm
  • Connectivity: Wi-Fi 6E, 4G LTE/5G optional, GPS optional
  • Operating System: Windows 11 Pro (Ubuntu available)

Supported OS/Application/Industries

  • OS: Windows 11 Pro, Windows 11 Home, Ubuntu (downloadable)
  • Industries: Military, Public Safety, Construction, Oil & Gas, Telecom, Utilities
  • Applications: GIS mapping, diagnostics, logistics, engineering, remote access tools

Benefits & Compatibility

  • 💼 Field-Optimized Design – Compact for transport, tough for outdoors
  • 🧠 AI-Enhanced – Accelerated software performance via Intel NPU
  • 🔋 Long Battery Life – Operate all day with hot-swap support
  • 🔐 Cyber-Resilient – Multiple hardware-based protections
  • 🌍 Global Compatibility – Cellular-ready, GPS, multiple OS options

Purpose of Use

Designed for high-stress, field-intensive professions needing a resilient and secure device. Ideal for mobile workforces, emergency responders, industrial engineers, and defense technicians operating in unpredictable environments.

How to Use

Unbox, charge, and power on. Install necessary software or use preloaded tools. Use the rugged ports for secure connections, and swap batteries when power runs low. Use in rain, dust, or freezing conditions without worry.

Packaging/Weight/Dimension

  • Package Includes: Rugged Laptop, Power Adapter, Documentation
  • Unit Weight: 2.4 kg (approx.)
  • Box Dimensions: 41 x 30 x 12 cm
  • Packaging Type: Eco-friendly, shockproof reinforced box

Warranty and FAQs

  • ✅ 3-Year Dell Limited Hardware Warranty
  • ✅ Extendable up to 5 years with Dell ProSupport
  • ✅ Accidental Damage Protection available
  • For support, visit NEOTECH Support or contact our service desk.

Performance, Quality, Durability & Reliability

Tested under MIL-STD-810H and IP65 certifications, this device is water-resistant, drop-proof, and sealed against dust and chemicals. Reinforced chassis, internal cooling, and Dell Trusted Workspace security suite ensure top-tier dependability.

Best Price Guarantee

We match verified lower prices across the UAE. Enjoy industry-grade durability and security at the best value. Get performance without compromise.

Shop Today & Receive Your Delivery Across the UAE!

Order now and enjoy reliable, fast delivery across Dubai, Abu Dhabi, Sharjah, and all Emirates. Get professional-grade performance wherever you work.

Request for Customer Reviews and Testimonials

We value your feedback! If you're a field engineer, first responder, or industrial professional, share your experience with the Dell Pro Rugged 13 and help others make the right choice.

After Sales Support

Our expert technical team offers support via phone, email, or remote login. If hardware issues persist, our RMA process ensures fast repairs or replacements. Visit our support hub anytime.

Get in Touch

Need help choosing the right rugged laptop? Call our UAE sales team or email us for expert advice and stock confirmation.

Stock Availability

Please confirm availability with our team before placing your order. Most models are in stock and ready for dispatch. Custom specs may require 10–15 business days.

Disclaimer

All content is for informational use only and subject to change. Product images are for illustration. Specs and prices may vary without notice. Confirm details before purchase.

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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