NEOTECH
Hikvision DS-K1T808MFWX-B Pro Fingerprint Terminals
Hikvision DS-K1T808MFWX-B Pro Fingerprint Terminals
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Leverage the power of advanced biometrics with Hikvision DS-K1T808MFWX-B Pro Series Fingerprint Terminal, designed for precision access control and enhanced security monitoring.
Overview
The Hikvision DS-K1T808MFWX-B Pro Series Fingerprint Terminal is a sophisticated security device that combines fingerprint identification, facial recognition, and card reading capabilities. This multi-modal terminal is engineered for high-security applications, making it ideal for corporate offices, government buildings, and other sensitive environments where security is a priority.
Product Description
The DS-K1T808MFWX-B from Hikvision's Pro Series is equipped with cutting-edge security features to provide comprehensive access control and personnel management. This terminal supports multiple verification methods, including fingerprint scanning, facial recognition, and RFID/NFC card reading, offering a versatile solution to meet various security requirements. With its robust design and IP65 rating, it is suitable for both indoor and outdoor installations.
Key Features
- Multi-Modal Authentication: Integrates fingerprint, facial recognition, and card access for a layered security approach.
- High Capacity: Manages up to 6,000 fingerprint templates, 6,000 face templates, and 10,000 card templates.
- Enhanced Connectivity: Offers TCP/IP, Wi-Fi, and RS-485 connections, ensuring easy integration with existing networks.
- Event Logging: Capable of storing up to 200,000 events, providing comprehensive access and event tracking.
- Durable and Weatherproof: IP65-rated enclosure allows for deployment in various environmental conditions.
- Interactive Interface: Features a 5-inch LCD touch screen for intuitive operation and real-time data display.
Product Quality and Performance
The DS-K1T808MFWX-B is constructed using industrial-grade materials, ensuring durability and reliability in challenging conditions. The device delivers fast and accurate verification, crucial for maintaining high throughput in areas with frequent access requests.
Specifications
- Dimensions: 270 mm x 135 mm x 32 mm
- Fingerprint Capacity: 6,000 templates
- Facial Recognition Capacity: 6,000 faces
- Card Capacity: 10,000 cards
- Event Capacity: 200,000 logs
- Communication: TCP/IP, Wi-Fi, RS-485
- Display: 5-inch LCD touch screen
- Operating Temperature: -30 °C to +60 °C
Purpose of Use
- Corporate Security: Enhances building security by managing access to restricted areas.
- Educational Institutions: Secures campuses by controlling entry points and monitoring visitor access.
- Government Facilities: Provides a high level of security for sensitive areas, ensuring only authorized access.
- Healthcare Facilities: Manages access to restricted zones, protecting sensitive information and patient privacy.
Installation Guide
- Select Optimal Location: Choose a strategic installation spot that facilitates easy user interaction and complements the building's traffic flow.
- Mounting: Secure the terminal using the provided mounting kit, ensuring it is positioned at an ergonomic height.
- Power and Network Setup: Connect the device to a power source and configure network settings for integration into your security system.
- Enrollment and Configuration: Register users by capturing their biometric data and assign access permissions as needed.
- System Testing: Perform comprehensive testing to confirm the functionality of all security features and user accessibility.
Benefits & Compatibility
- Versatile Security Options: Tailors to various security needs with multiple verification methods.
- Scalable and Flexible: Adapts to growing security demands with expandable template capacities.
- User-Friendly Design: Simplifies operations and enhances user interaction with a responsive touch screen.
- Reliable Performance: Ensures consistent operation in diverse environments with robust build quality.
Warranty and Support
This terminal is backed by a comprehensive warranty from Hikvision, covering defects in manufacturing and materials. Full support is available for installation, configuration, and maintenance.
Where to Buy
Available through NEOTECH specialized security system providers. Ensure purchases are made through reputable vendors to guarantee authenticity and full product support.
Get in Touch
For more information or assistance with the Hikvision DS-K1T808MFWX-B Pro Series Fingerprint Terminal, please contact our customer service team. We are committed to providing high-quality support and ensuring your security system meets all your requirements.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Verify all specifications and compatibility with your local authorized distributor before making a purchasing decision.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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