NEOTECH
Hikvision DS-2DE2C200IWG-K/4G/C09S20 2MP Pro Solar-powered Security PT Camera Setup
Hikvision DS-2DE2C200IWG-K/4G/C09S20 2MP Pro Solar-powered Security PT Camera Setup
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Leverage solar power for your security needs with the Hikvision DS-2DE2C200IWG-K/4G/C09S20. This 2MP PT camera offers wireless 4G connectivity and robust outdoor performance, ideal for remote and challenging environments.
Overview:
The Hikvision DS-2DE2C200IWG-K/4G/C09S20 is an innovative solar-powered security camera designed for efficient and sustainable surveillance. This 2MP PT camera is equipped with 4G connectivity, making it ideal for locations lacking traditional power and network infrastructure.
Product Description:
Enhance your security setup with the DS-2DE2C200IWG-K/4G/C09S20 from Hikvision, a solar-powered PT camera that provides high-resolution video without the need for electrical wiring. Its 2MP sensor ensures clear image quality, while the solar panel unit and battery storage allow for continuous operation, even in areas without direct electrical access. The camera's 4G module facilitates seamless video transmission and remote management, making it perfect for monitoring large outdoor areas such as farms, borders, and wildlife reserves.
Key Features:
- 2MP High-Resolution Imaging: Delivers sharp, detailed images for comprehensive monitoring.
- Solar-Powered Operation: Ensures uninterrupted operation with eco-friendly solar technology.
- 4G Connectivity: Allows for remote access and alerts without needing wired internet connections.
- PT Functionality: Provides pan and tilt capabilities to cover larger areas effectively.
- Weatherproof Design: Built to withstand harsh outdoor conditions with an IP66 rating.
Performance, Quality, Durability, and Reliability:
The DS-2DE2C200IWG-K/4G/C09S20 is crafted to perform reliably in diverse environmental conditions, featuring a weatherproof design and robust construction. The integration of solar power technology with efficient battery management ensures long-term, maintenance-free operation.
Specifications:
- Resolution: 2 Megapixels
- Connectivity: 4G LTE
- Solar Panel: Integrated for continuous charging
- Battery: High-capacity for 24/7 operation
- Weather Resistance: IP66 rating for dust and water resistance
Purpose of Use:
This camera is ideally suited for areas where traditional power is scarce or where eco-friendly solutions are preferred. It is particularly effective for remote location monitoring, including wildlife areas, agricultural lands, and border security zones.
Supported OS/Application/Industries:
The DS-2DE2C200IWG-K/4G/C09S20 fits seamlessly into various surveillance systems, compatible with multiple operating systems and widely used in industries such as agriculture, wildlife conservation, and infrastructure security.
Benefits & Compatibility:
- Remote Monitoring: Ensures area surveillance without physical network constraints.
- Eco-Friendly Solution: Reduces carbon footprint with solar power.
- Extensive Coverage: PT capabilities enable monitoring over wide areas.
Warranty and FAQs:
This camera comes with a three-year warranty, underlining Hikvision’s commitment to quality. FAQs and technical support are readily available to assist with setup and maintenance.
Packaging/Weight/Dimension:
Packaged with all necessary components for installation, including solar panels, battery units, and mounting brackets. Detailed setup instructions are included to ensure proper installation and optimal solar charging.
Stock Availability:
Contact our sales team to confirm the availability of the Hikvision DS-2DE2C200IWG-K/4G/C09S20 before placing your order. Products are typically ready for dispatch within 10-15 working days after order confirmation.
Shop Today & Receive Your Delivery:
Order the Hikvision DS-2DE2C200IWG-K/4G/C09S20 today to secure and monitor your property effectively. Enjoy our efficient delivery service and set up your eco-friendly surveillance system without delay.
Best Price Guarantee:
We offer competitive pricing on our surveillance products. If you find a lower price elsewhere, we will match it, ensuring you get the best value for your investment.
After Sales Support:
Our dedicated support team is available to assist with any post-purchase inquiries or technical issues, ensuring you get the most out of your new Hikvision camera.
Request for Customer Reviews and Testimonials:
We encourage customers to share their experiences with the Hikvision solar-powered PT camera to help others make informed decisions.
Get in Touch:
For more information on the Hikvision DS-2DE2C200IWG-K/4G/C09S20 or any other inquiries, please contact us. Our team of security experts is ready to provide you with professional advice and support.
Disclaimer:
All information provided is subject to change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Verify all details, including prices and product availability, with our sales team prior to making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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