NEO Digital
UniFi Enterprise Fortress Gateway (EFG)
UniFi Enterprise Fortress Gateway (EFG)
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure your network with the UniFi Enterprise Fortress Gateway. Top-tier security features and robust performance for large-scale operations. Available at NEOTECH.
Overview
The UniFi Enterprise Fortress Gateway (EFG) is a top-of-the-line network security appliance designed to protect and manage enterprise-grade networks. Offering advanced security features and high-performance capabilities, it is ideal for organizations requiring stringent network security to safeguard their data and systems.
Product Description
This gateway integrates multiple security functions, including a firewall, intrusion detection system (IDS), intrusion prevention system (IPS), and deep packet inspection (DPI). With its high-speed processing power and comprehensive control features, the EFG provides a robust security layer that monitors, controls, and responds to network threats in real-time.
Key Features
- Advanced Security: Integrated firewall, IDS, and IPS to detect and prevent external threats.
- High-Speed Connectivity: Multiple 10G SFP+ ports ensure high-speed network connections and seamless data flow.
- Deep Packet Inspection: Analyzes network traffic in detail to identify and mitigate threats before they reach critical network segments.
- VPN Support: Offers secure VPN options for safe and private remote access.
- UniFi Network Integration: Seamlessly integrates with the UniFi Network Controller for centralized management of your network security settings.
Product Quality and Performance
Constructed with durability in mind, the EFG is built to provide reliable and continuous protection. It is equipped with high-performance hardware that can handle extensive data processing and complex security protocols without lag.
Specifications
- Network Interfaces: Gigabit Ethernet and 10G SFP+ ports for versatile connectivity.
- CPU: Powerful processor designed to handle intensive security operations.
- System Memory: Ample RAM to support advanced security functions and simultaneous connections.
- Management: Managed through the UniFi Network Controller, which offers a user-friendly interface and detailed analytics.
Purpose of Use
The UniFi Enterprise Fortress Gateway is suited for large corporations, data centers, and government institutions where maintaining network integrity and security is paramount.
How to Use
Deploy the EFG at your network’s perimeter or as a segment gateway to monitor and control traffic. Configure security settings and protocols through the UniFi Network Controller to tailor the security measures to your specific needs.
Supported Industries
Highly recommended for industries that deal with sensitive data, including healthcare, finance, education, and government sectors, where robust network security is a critical requirement.
Benefits & Compatibility
The EFG enhances overall network security with its comprehensive threat management capabilities, reducing the risk of data breaches and cyber-attacks. It is compatible with existing UniFi devices and can be integrated into any existing network infrastructure with minimal disruption.
Warranty and FAQs
Includes a manufacturer's warranty that covers defects and software issues. Access to a comprehensive FAQ and technical support ensures you can maximize the gateway’s potential and troubleshoot any issues.
Packaging/Weight/Dimension
The device is securely packaged to prevent damage during shipping. Packaging details including dimensions and weight are provided for logistical ease.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your UniFi Enterprise Fortress Gateway from NEOTECH and benefit from our prompt delivery service, ensuring quick and efficient network security enhancements.
Best Price Guarantee
NEOTECH offers the UniFi Enterprise Fortress Gateway at competitive prices with a best price guarantee, ensuring you get the best value for your investment.
After Sales Support
Our expert support team is available to assist with any installation or configuration needs, ensuring your network is secured with the EFG from the start.
Request for Customer Reviews and Testimonials
We encourage users of the EFG to share their experiences to help us continue improving our products and assist others in making informed decisions.
Stock Availability
Please contact us directly to check the current stock levels of the UniFi Enterprise Fortress Gateway. We strive to keep our inventory up-to-date for prompt delivery.
Get in Touch
For more detailed information or assistance with your UniFi Enterprise Fortress Gateway purchase, contact our expert support team. We are ready to provide personalized assistance to meet your network security needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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