NEO Digital
UniFi Dream Wall (UDW)
UniFi Dream Wall (UDW)
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash full network control with the UniFi Dream Wall (UDW), your comprehensive wall-mounted smart network solution. Perfect for compact spaces. Discover it at NEOTECH.
Overview
The UniFi Dream Wall (UDW) is a revolutionary all-in-one networking solution designed to provide robust network management capabilities in a sleek, wall-mounted device. It is ideal for small businesses and homes looking to maximize space while enhancing network performance and security.
Product Description
The UDW integrates multiple networking functions into one unit, including a high-performance router, switch, and wireless access point. This device supports Wi-Fi 6 technology, offering superior wireless coverage and speeds. It also includes advanced security features, such as a firewall and threat management, all controlled via the intuitive UniFi Network Controller.
Key Features
- Compact, Wall-Mounted Design: Saves space and integrates seamlessly into any environment.
- Wi-Fi 6 Support: Ensures fast and efficient wireless connectivity for all connected devices.
- Integrated 4-Port Gigabit Switch: Connects multiple wired devices with high-speed internet access.
- Advanced Security: Includes a firewall and threat management tools to keep your network secure.
- UniFi Network Controller: Provides centralized control over your network settings and monitoring.
Product Quality and Performance
Crafted with high-quality materials, the UniFi Dream Wall is built to provide reliable and continuous operation. Its powerful hardware ensures optimal performance for managing traffic, enhancing security, and maintaining connectivity across all connected devices.
Specifications
- CPU: Advanced processor for high-speed data processing.
- Network Interfaces: 1 WAN + 4 LAN Gigabit Ethernet ports, Wi-Fi 6 wireless interface.
- System Memory: Sufficient RAM to handle multiple simultaneous connections and services.
- Dimensions: Sleek, wall-mountable design for easy installation in any room.
- Management: Managed via the UniFi Network Controller for easy setup and ongoing administration.
Purpose of Use
The UDW is designed for users who need a compact, powerful networking solution that does not compromise on features or performance. It is ideal for small office spaces, homes, and apartments where space is at a premium but advanced network management is required.
How to Use
Mount the UDW on any wall using the included mounting hardware, connect it to your internet service, and configure the device through the UniFi Network Controller. This controller allows you to set up Wi-Fi networks, manage connected devices, and enforce security protocols.
Supported Industries
This device is particularly suited for small businesses, home offices, residential users, and tech-savvy households that require strong, reliable Wi-Fi and advanced network management capabilities without the physical footprint of traditional networking equipment.
Benefits & Compatibility
The UDW offers the dual benefits of space-saving design and comprehensive networking functionality. It is compatible with UniFi and third-party devices, allowing for extensive network customization and scalability.
Warranty and FAQs
Includes a standard manufacturer’s warranty and access to a comprehensive online FAQ and support community that can assist with installation, configuration, and troubleshooting.
Packaging/Weight/Dimension
The UniFi Dream Wall is packaged to ensure safety during transport, with details on dimensions and weight provided for accurate planning of installation space.
Shop Today & Receive Your Delivery Across the UAE!
Order your UniFi Dream Wall from NEOTECH and enjoy our reliable delivery services across the UAE, ensuring a quick and hassle-free setup.
Best Price Guarantee
NEOTECH offers the UniFi Dream Wall at competitive prices, backed by our best price guarantee, ensuring you get the most value out of your purchase.
After Sales Support
Our dedicated support team is available to help with any setup or operational issues, ensuring your network runs smoothly from day one.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi Dream Wall to help us improve our products and assist other customers in making informed decisions.
Stock Availability
Please contact us directly to check the current stock levels of the UniFi Dream Wall. We strive to maintain accurate stock levels to ensure prompt delivery.
Get in Touch
For more detailed information or assistance with your UniFi Dream Wall purchase, contact our expert support team. We are ready to provide personalized assistance to meet your networking needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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