NEOTECH
Hikvision DS-2CD2726G2-IZS 2 MP AcuSense Varifocal Dome Network Camera
Hikvision DS-2CD2726G2-IZS 2 MP AcuSense Varifocal Dome Network Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your security setup with the Hikvision DS-2CD2726G2-IZS, a 2MP dome camera featuring AcuSense technology, a varifocal lens, and enhanced detection capabilities for precise surveillance in varied settings.
Overview
The Hikvision DS-2CD2726G2-IZS is a sophisticated dome network camera equipped with 2MP resolution and AcuSense technology, designed to deliver high-quality surveillance with advanced detection of human and vehicle movements, reducing false alarms and focusing security efforts on real threats.
Product Description
This dome camera is ideal for environments requiring adaptive surveillance capabilities. It features a varifocal lens that can be adjusted to cover different areas or focus on specific points, enhancing its versatility. AcuSense technology helps in distinguishing human and vehicle presence from other moving objects, improving alarm accuracy and operational efficiency. The camera's compact dome design allows for discreet installation while providing robust protection against vandalism.
Key Features
- 2MP High Resolution: Delivers clear and detailed images, suitable for capturing fine details necessary for identification and evidence.
- AcuSense Technology: Enhances detection accuracy by smartly identifying human and vehicle activity, significantly reducing false alarms.
- Varifocal Lens: Adjustable from 2.8 mm to 12 mm, allowing for flexible surveillance coverage.
- H.265+ Compression: Minimizes storage and bandwidth use while maintaining high-quality video.
- IP67 and IK10 Protection: Ensures durability against weather elements and vandalism, making it suitable for both indoor and outdoor use.
- Smart Event Management: Supports line crossing detection, intrusion detection, region entrance/exit monitoring, and more.
Product Quality and Performance
The DS-2CD2726G2-IZS is built to high standards, capable of operating under various conditions with its weatherproof and vandal-resistant housing. It is engineered to provide reliable and continuous surveillance, crucial for areas where security is a priority.
Specifications
- Resolution: 2MP (1920x1080)
- Lens: 2.8 mm to 12 mm motorized varifocal lens
- Video Compression: H.265+, H.265, H.264+, H.264
- Night Vision: Equipped with IR illumination for clear night-time recording
- Network Interface: RJ45 10M/100M Ethernet interface
- Operating Conditions: -30°C to 60°C, humidity 95% or less (non-condensing)
Purpose of Use
Ideal for locations such as retail stores, office buildings, and schools, where adjustable coverage and high-definition video are required for both general surveillance and incident-specific security needs.
How to Use
Mount the DS-2CD2726G2-IZS in strategic areas requiring adjustable viewing angles and high-definition recording. Configure the camera through a networked security system to utilize its full capabilities, including motion detection settings and alarm notifications.
Supported OS/Application/Industries
This camera is versatile enough for various applications, from commercial and educational to industrial settings, particularly where intelligent video analysis and recording are needed to enhance security measures.
Benefits & Compatibility
- Advanced Detection: AcuSense technology ensures that alerts and recordings are more relevant, focusing on actual security threats.
- Flexible Installation: The varifocal lens and compact dome design allow for tailored surveillance and unobtrusive placement.
- Efficient Operation: Smart compression technology helps reduce storage and bandwidth costs without compromising video quality.
Warranty and FAQs
Comes with a two-year warranty, ensuring reliability and support. For installation guides, operation tips, or troubleshooting, please refer to our FAQ section or contact customer support.
Packaging/Weight/Dimension
- Package Contents: Camera, mounting hardware, user manual.
- Weight: Approximately 1 kg.
- Dimensions: Compact design for discreet installation.
Shop Today & Receive Your Delivery Across the UAE!
Enhance your surveillance capabilities by ordering the Hikvision DS-2CD2726G2-IZS today. Benefit from our fast and reliable delivery services.
Best Price Guarantee
We monitor our prices to ensure you get the best deal. Find a lower price elsewhere, and we'll match it.
After Sales Support
Our expert team is ready to assist with any setup or operational issues, ensuring you fully utilize the features of your new camera.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with the DS-2CD2726G2-IZS to help us improve our service and assist other customers.
Stock Availability
Before placing your order, please contact us to confirm stock availability to ensure timely delivery.
Get in Touch
For more information or assistance with your purchase, feel free to contact our customer support team. We are dedicated to providing you with the highest level of service and support.
Disclaimer
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability may change. Verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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