NEO Digital
LENOVO IDEACENTRE 5 Desktop - 12th Gen i3-12100
LENOVO IDEACENTRE 5 Desktop - 12th Gen i3-12100
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore efficient computing with the Lenovo IdeaCentre 5 Desktop, featuring a 12th Gen Intel Core i3-12100. Ideal for both home and office use. Get yours today at NEOTECH.
Overview
The Lenovo IdeaCentre 5 Desktop is a versatile and efficient computer, designed for both home and office environments. Powered by the 12th Gen Intel Core i3-12100, this desktop offers excellent performance for everyday tasks such as web browsing, document processing, and multimedia consumption.
Product Description
This Lenovo desktop comes equipped with 8GB of DDR4 RAM and a 256GB SSD, providing ample space for applications and files while ensuring fast system responsiveness. The integrated Intel UHD Graphics 730 supports basic graphic needs, making it suitable for presentations and light graphic work. Its sleek and modern design fits easily into any workspace, complemented by a comprehensive set of connectivity options including USB-C, HDMI, and Ethernet ports.
Key Features
- Processor: 12th Gen Intel Core i3-12100, great for daily computing tasks.
- Memory: 8GB DDR4 RAM, perfect for efficient multitasking.
- Storage: 256GB SSD, offering quick boot times and sufficient storage.
- Graphics: Intel UHD Graphics 730, capable of handling everyday graphic tasks.
- Connectivity: Full range including USB-C, HDMI, and Ethernet for versatile connections.
- Design: Modern aesthetic with a compact form factor that saves space and fits neatly in any setting.
Product Quality and Performance
The Lenovo IdeaCentre 5 is built with quality components and is designed to provide reliable performance. It's an ideal choice for users looking for a desktop that balances performance with energy efficiency, suitable for a variety of everyday applications.
Specifications
- Form Factor: Tower
- Dimensions: 145 x 284 x 340 mm (W x D x H)
- Weight: Approx. 4.8 kg
- Operating System: Windows 11 Home, equipped with the latest features for security and ease of use.
- Power Supply: Standard power supply unit providing stability and energy efficiency.
Purpose of Use
- Home Use: Excellent for families needing a reliable computer for homework, online shopping, and entertainment.
- Office Use: Ideal for handling business applications like Microsoft Office, email, and web-based tools.
- Educational Use: Suitable for students who require a dependable system for studying and online research.
How to Use
- Setup: Easy to set up out of the box with Windows 11 Home pre-installed.
- Daily Use: Use for browsing the internet, streaming media, and running office applications.
- Maintenance: Minimal maintenance required; easy access for any future upgrades to RAM or storage.
Supported Environments
This desktop is a great fit for users needing a straightforward, reliable machine that can handle both personal and professional tasks without occupying too much space.
Benefits & Compatibility
- Efficient Performance: Delivers solid performance for everyday tasks without excessive power consumption.
- Sleek Design: Its stylish and compact tower design enhances any room or office space.
- Easy Connectivity: Equipped to handle modern peripherals and displays through diverse ports.
Warranty and FAQs
Comes with Lenovo’s standard warranty and access to NEOTECH's comprehensive FAQ section for quick troubleshooting assistance.
Packaging/Weight/Dimension
Shipped with the desktop, power cable, and user documentation. Packaged securely to ensure protection during transit.
Shop Today & Receive Your Delivery Across the UAE!
Order the Lenovo IdeaCentre 5 from NEOTECH and benefit from expert customer service, competitive pricing, and reliable delivery options across the UAE.
Best Price Guarantee
NEOTECH ensures that you receive the best possible price for the Lenovo IdeaCentre 5, making it an excellent investment for your computing needs.
After Sales Support
Our knowledgeable customer service team is ready to assist with any questions or support needed post-purchase, ensuring a smooth experience with your new desktop.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the Lenovo IdeaCentre 5 to assist others in making informed purchasing decisions.
Stock Availability
Contact NEOTECH directly to check the current availability of the Lenovo IdeaCentre 5 Desktop. We strive to keep a sufficient inventory to meet immediate and planned demands.
Get in Touch
For more information or assistance with your purchase of the Lenovo IdeaCentre 5, please contact our customer support team at NEOTECH. We are committed to providing personalized service and expert guidance.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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