NEO Digital
DELL ALIENWARE M18 R1 Gaming Laptop - 13th Gen i9-13980HX, 32GB, 2TB SSD, NVIDIA GEFORCE RTX 4090 16GB, 18" QHD
DELL ALIENWARE M18 R1 Gaming Laptop - 13th Gen i9-13980HX, 32GB, 2TB SSD, NVIDIA GEFORCE RTX 4090 16GB, 18" QHD
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience peak performance with the Alienware M18 R1, featuring a 13th Gen Intel i9-13980HX, 32GB RAM, 2TB SSD, and NVIDIA RTX 4090 16GB. Dive into immersive gaming on a stunning 18-inch QHD display.
Overview
The DELL ALIENWARE M18 R1 is a top-tier gaming laptop designed for gamers who refuse to compromise on performance. It features an incredibly powerful 13th Gen Intel Core i9-13980HX processor, NVIDIA GeForce RTX 4090 graphics, a vast 2TB SSD, and 32GB of RAM, showcased on an expansive 18-inch QHD display. This setup is ideal for hardcore gaming, intense multitasking, and high-end content creation.
Product Description
The Alienware M18 R1 defines cutting-edge gaming technology. It's equipped with the latest Intel i9-13980HX CPU and NVIDIA RTX 4090 GPU, making it capable of handling the most graphically demanding games and professional applications with ease. The 18-inch QHD screen offers detailed and vibrant visuals, while the 32GB of RAM and 2TB SSD ensure that storage and memory are never bottlenecks. This laptop is designed for those who demand the best in gaming and performance.
Key Features
- CPU: 13th Gen Intel Core i9-13980HX, offering top-of-the-line processing power.
- Graphics: NVIDIA GeForce RTX 4090 16GB, delivering unparalleled graphics performance.
- Memory: 32GB of RAM for superior multitasking capabilities.
- Storage: 2TB SSD for extensive storage with exceptional speed.
- Display: 18-inch QHD (2560x1440) display, providing crisp and immersive visuals.
- Cooling System: Advanced thermal technology to keep performance steady under load.
- Build: Robust and stylish design typical of Alienware, with customizable RGB lighting.
Product Quality and Performance
The M18 R1 is built with high-quality materials that stand up to intense gaming sessions and daily use. It features a robust thermal management system that ensures it runs cool, even under heavy loads, preserving longevity and maximizing performance.
Specifications
- CPU: Intel Core i9-13980HX
- RAM: 32GB DDR5
- Storage: 2TB PCIe SSD
- Graphics: NVIDIA GeForce RTX 4090 16GB
- Display: 18-inch QHD (2560x1440), anti-glare screen
- Connectivity: Wi-Fi 6E, Bluetooth 5.2, USB-C, USB-A, HDMI, Ethernet
- Operating System: Windows 11 Home
Purpose of Use
- High-End Gaming: Designed to run the latest AAA titles at ultra settings.
- Creative Work: Capable of handling demanding tasks like video editing, 3D rendering, and more.
- Streaming: Ideal for streamers needing high performance and reliable hardware for live broadcasting.
How to Use
- Initial Setup: Complete the Windows setup and update all drivers using Alienware Update.
- Optimization: Configure the NVIDIA Control Panel for optimal gaming and creative performance.
- Maintenance: Regularly clean the vents and update the software to maintain top performance.
Supported Applications
This laptop can handle everything from modern game engines, VR environments, to professional creative software like Adobe Creative Cloud, Autodesk, and more.
Benefits & Compatibility
The Alienware M18 R1 is not just a gaming laptop but a comprehensive powerhouse suitable for a variety of high-demand applications, making it perfect for gamers, creators, and tech enthusiasts.
Warranty and FAQs
Comes with a 1-year warranty from Dell that covers hardware defects and provides technical support.
Packaging/Weight/Dimension
Designed for safety in transit and balanced for portability despite its size, ensuring it arrives in perfect condition and is relatively easy to move.
Shop Today & Receive Your Delivery!
Order your Alienware M18 R1 today and elevate your gaming and creative capabilities. Fast and reliable delivery is guaranteed.
Best Price Guarantee
We offer competitive pricing and a price match guarantee to ensure you get the best value for your investment.
After Sales Support
Our expert support team is available to assist with any issues, ensuring you can maximize the use of your new Alienware laptop without hassle.
Request for Customer Reviews and Testimonials
We value your feedback and encourage you to share your experiences with the M18 R1 to help others make informed decisions.
Stock Availability
Please contact us to verify the current stock status of the Alienware M18 R1 to ensure prompt delivery.
Get in Touch
For detailed information or specific queries about the Alienware M18 R1, reach out to our customer service team for personalized assistance.
Disclaimer
Product specifications, availability, and pricing are subject to change without notice. Confirm all details with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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