NEO Digital
DELL XPS 16 9640 (2024) Gaming Laptop - Series 1 Ultra 9-185H, 32GB, 2TB SSD, NVIDIA GeForce RTX 4070 8GB, 16.3" UHD+ Touch
DELL XPS 16 9640 (2024) Gaming Laptop - Series 1 Ultra 9-185H, 32GB, 2TB SSD, NVIDIA GeForce RTX 4070 8GB, 16.3" UHD+ Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover unparalleled performance with the DELL XPS 16 9640, equipped with a Series 1 Ultra 9-185H processor, 32GB RAM, 2TB SSD, NVIDIA GeForce RTX 4070 8GB, and a stunning 16.3" UHD+ Touch display. Ideal for gamers and professionals seeking extreme power and precision.
Overview
The DELL XPS 16 9640 redefines high-end gaming and professional performance, offering cutting-edge technology in a sleek and robust package. This laptop is designed for users who demand the best in processing power, graphics performance, and display quality.
Product Description
This model of the DELL XPS 16 features the latest Series 1 Ultra 9-185H processor, providing top-tier performance for the most demanding applications and gaming. It includes 32GB of RAM for superior multitasking capabilities and a massive 2TB SSD for extensive storage of games, multimedia files, and large applications. The NVIDIA GeForce RTX 4070 8GB graphics card delivers outstanding graphical fidelity and performance, suitable for the latest high-definition games and professional graphics work. The 16.3-inch UHD+ Touchscreen offers incredibly detailed visuals and interactive touch functionality, enhancing user experience in creative tasks and media consumption.
Key Features
- Processor: Series 1 Ultra 9-185H, cutting-edge performance for gaming and multitasking.
- Memory: 32GB RAM, ideal for advanced multitasking and demanding applications.
- Storage: 2TB SSD, ample space with high-speed data access.
- Graphics: NVIDIA GeForce RTX 4070 8GB, top-notch graphics processing power.
- Display: 16.3-inch UHD+ Touchscreen, offers stunning visuals with precise touch control.
- Design: Sleek, durable, and portable, designed for high-end users.
Product Quality and Performance
The DELL XPS 16 9640 is constructed with premium materials for durability and aesthetic appeal, offering reliable performance under intensive use. It's engineered to handle VR applications, advanced gaming, and professional-grade software without compromise.
Specifications
- CPU: Series 1 Ultra 9-185H
- RAM: 32GB
- Storage: 2TB SSD
- Graphics: NVIDIA GeForce RTX 4070 8GB
- Screen: 16.3-inch UHD+ (3840x2400) Touchscreen
- Operating System: Windows 11 Pro
- Ports: USB-C with Thunderbolt 4, HDMI, SD card reader
Purpose of Use
Ideal for professional gamers, graphic designers, video editors, and anyone who needs extreme processing power and high-resolution graphics for their work or entertainment.
How to Use
- Professional Creativity: Use for high-resolution video editing, 3D modeling, and real-time rendering.
- Advanced Gaming: Play the latest games with ultra settings for an immersive gaming experience.
- High-Performance Tasks: Tackle software development, large-scale data processing, and complex simulations.
Supported Applications
Handles demanding applications like Adobe Premiere Pro, Autodesk 3ds Max, VR platforms, and cutting-edge games, leveraging the robust graphics and processing capabilities.
Benefits & Compatibility
Provides a future-proof setup with high-end specifications, ensuring compatibility with upcoming software updates and technologies for years.
Warranty and FAQs
Comes with a standard one-year warranty from Dell, covering technical support and repairs to ensure optimal performance and satisfaction.
Packaging/Weight/Dimension
Responsibly packaged to ensure safety during transport and to support Dell's commitment to sustainability.
Shop Today & Receive Your Delivery!
Order the DELL XPS 16 9640 today and elevate your computing experience with a powerhouse laptop. Enjoy efficient delivery and premium customer service.
Best Price Guarantee
We offer competitive pricing and will match lower prices found elsewhere to ensure you get the best deal.
After Sales Support
Our dedicated customer support team is available to assist with any setup, configuration, or performance issues, helping you maximize the use of your new laptop.
Request for Customer Reviews and Testimonials
We value customer feedback and encourage you to share your experiences with the DELL XPS 16 9640 to help others make informed decisions.
Stock Availability
Contact us directly for the most accurate stock information and to ensure timely delivery, especially if you have specific requirements or need expedited delivery.
Get in Touch
For more information about the DELL XPS 16 9640 or any other inquiries, our customer service team is here to provide expert advice and exceptional support.
Disclaimer
Specifications and features of the DELL XPS 16 9640 are subject to change without notice. Always confirm product details and specifications with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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