NEO Digital
DELL ALIENWARE X17 R1 i7-11800H - 64GB - 2TB SSD - NVIDIA GEFORCE RTX 3080 16GB - 17.3" FHD
DELL ALIENWARE X17 R1 i7-11800H - 64GB - 2TB SSD - NVIDIA GEFORCE RTX 3080 16GB - 17.3" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your gaming precision with the Dell Alienware AW320M Gaming Mouse, featuring 19000 DPI, 6 programmable buttons, and a lifespan of 60 million clicks. Connect via USB for flawless performance.
Overview
The Dell Alienware Wired AW320M Gaming Mouse is engineered for gamers who demand precision, durability, and versatility. This high-performance mouse features an impressive 19000 DPI for ultra-accurate tracking, 6 programmable buttons for customized gameplay, and a durable design built to withstand 60 million clicks.
Product Description
The AW320M gaming mouse by Alienware combines ergonomic design with advanced gaming technology. It's equipped with a high-precision 19000 DPI optical sensor that ensures pinpoint accuracy, making it perfect for fast-paced games. The mouse has six programmable buttons that can be customized for different actions and macros, enhancing your gaming efficiency. Its durable construction is designed to handle intense gaming sessions, boasting up to 60 million clicks durability.
Key Features
- High Precision Sensor: 19000 DPI for superior tracking accuracy.
- Programmable Buttons: 6 customizable buttons to tailor your gaming experience.
- Durability: Rated for 60 million clicks, ensuring longevity and reliability.
- Connectivity: USB connection for fast and stable data transmission.
- Design: Ergonomic design provides comfort during extended gaming sessions.
- Lighting: Features Alienware’s iconic RGB lighting to match your gaming setup.
Product Quality and Performance
Constructed with top-grade materials, the AW320M offers a solid build that can endure prolonged gaming usage. Its high-precision sensor delivers flawless tracking without any lag or jitter, making it ideal for gamers who rely on quick and accurate movements. The customizable buttons are easily accessible, providing a tactical advantage in games.
Specifications
- Sensor: Optical, 19000 DPI
- Buttons: 6 programmable
- Lifespan: 60 million clicks
- Connection Type: USB
- Cable Length: Braided cable for extra durability
- Compatibility: Compatible with Windows and macOS
- Software: Alienware Command Center for customization
Purpose of Use
Ideal for:
- Competitive Gaming: High DPI and responsiveness for FPS and MOBA games.
- General Gaming: Versatile for any genre, providing personalized control.
- Content Creation: Precision and programmable buttons aid in graphic design and video editing.
How to Use
- Installation: Plug the USB connector into your PC or laptop. Install the Alienware Command Center to customize settings.
- Customization: Program the buttons through the software for specific actions or macros.
- Maintenance: Keep the mouse clean and dust-free to maintain optimal performance.
Supported Applications
Fully compatible with all major gaming titles and software that benefit from precise control and customizable macros, enhancing gameplay and productivity.
Benefits & Compatibility
This mouse provides a competitive edge with its high DPI and customizable buttons, making it a powerful tool for gamers and professionals alike. It’s compatible with most operating systems and integrates seamlessly with the Alienware ecosystem.
Warranty and FAQs
Includes a one-year warranty covering defects in materials and workmanship, ensuring peace of mind and reliable performance.
Packaging/Weight/Dimension
The mouse is packaged securely, ensuring it arrives in pristine condition. Dimensions and weight are optimized for shipping efficiency and minimal environmental impact.
Shop Today & Receive Your Delivery!
Order the Alienware AW320M Gaming Mouse today to upgrade your gaming setup with precision equipment. Enjoy our fast shipping and excellent customer support.
Best Price Guarantee
Competitively priced, with a guarantee to match lower prices found at major retailers.
After Sales Support
Our dedicated support team is here to assist with any setup or usage questions, ensuring you can maximize the potential of your Alienware gaming mouse.
Request for Customer Reviews and Testimonials
We encourage you to share your experience with the AW320M to help other gamers make informed decisions.
Stock Availability
Contact us for the latest on availability and delivery options, tailored to meet your gaming needs.
Get in Touch
For more details or specific questions about the Alienware AW320M Gaming Mouse, our customer service team is ready to provide expert advice and assistance.
Disclaimer
Product specifications and availability are subject to change without notice. Always confirm details with our sales team before making a purchase to ensure it meets your specific needs
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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