NEO Digital
LENOVO M10 PLUS Tablet - MediaTek Helio G80, 4GB, 128GB eMMC, 10.61" (2000 x 1200)
LENOVO M10 PLUS Tablet - MediaTek Helio G80, 4GB, 128GB eMMC, 10.61" (2000 x 1200)
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience crystal-clear visuals with the Lenovo M10 Plus Tablet, featuring a 10.61" display, MediaTek Helio G80 processor, 4GB RAM, and 128GB storage. Perfect for entertainment and productivity on the go!
Overview
The Lenovo M10 Plus tablet is an ideal companion for both entertainment and daily productivity, offering a large 10.61-inch display with a 2000 x 1200 resolution that ensures vibrant visuals. Powered by the MediaTek Helio G80 processor and equipped with 4GB of RAM and 128GB of storage, it delivers smooth performance for apps, videos, and gaming.
Product Description
Designed for multimedia enthusiasts, the Lenovo M10 Plus boasts enhanced features such as dual speakers with Dolby Atmos support, providing an immersive audio experience. The lightweight design and long-lasting battery make it a great choice for continuous use throughout the day, whether at home or on the move.
Key Features
- MediaTek Helio G80 Processor: Offers efficient performance for streaming and multitasking.
- Large Display: 10.61-inch screen with 2000 x 1200 resolution for clear and detailed visuals.
- Ample Storage: 128GB eMMC to store apps, media, and documents.
- RAM: 4GB for smooth multitasking and quick app launches.
- Kid-Friendly Options: Includes child-safe features and parental controls.
Product Quality and Performance
The M10 Plus tablet is crafted to provide reliable performance and durability. It’s tested for quality and designed to withstand everyday use, providing a dependable solution for users of all ages.
Specifications
- Processor: MediaTek Helio G80
- Memory: 4GB RAM
- Storage: 128GB eMMC
- Display: 10.61 inches, 2000 x 1200 resolution
- Battery: Long-lasting capacity for all-day use
- Operating System: Latest Android version
Purpose of Use
- Entertainment: Ideal for streaming HD content and gaming.
- Education: Great tool for e-learning with access to educational apps.
- Work: Suitable for managing emails, documents, and light productivity tasks.
How to Use
- Setup: Easy setup with your Google account.
- Customization: Personalize your home screen, adjust settings, and organize apps for easy access.
- Maintenance: Regular updates and management through Android settings.
Benefits & Compatibility
- Portability: Slim, light design makes it easy to carry anywhere.
- Audio Quality: Dual speakers with Dolby Atmos for an enriched audio experience.
- Family-Friendly: Features like multi-user accounts and child mode make it suitable for the whole family.
Warranty and Support
Comes with a standard one-year Lenovo warranty for hardware defects and malfunctions.
Packaging/Weight/Dimensions
- Eco-Conscious Packaging: The tablet is shipped in recyclable packaging.
- Weight and Dimensions: Provided to help determine case and carrier compatibility.
Best Price Guarantee
Competitively priced with occasional discounts available directly from Lenovo and authorized retailers.
After Sales Support
Dedicated support from Lenovo for troubleshooting and repairs.
Request for Customer Reviews and Testimonials
We appreciate your feedback! Share your experience with the Lenovo M10 Plus to help others.
Stock Availability
Availability may vary. Please check Lenovo’s website or contact customer service for the most current stock information.
Get in Touch
Visit Lenovo's official website for more detailed information or to address any concerns about the M10 Plus tablet.
Disclaimer
Specifications are subject to change without notice. Verify all information with Lenovo before making a purchase. This disclaimer ensures customers are aware of potential updates or changes in product specifications
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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