NEOTECH
Lenovo ThinkPad P14s Gen 2 Mobile Workstation - AMD Ryzen 7 Pro 5850U, 16GB, 256GB SSD, 14” FHD
Lenovo ThinkPad P14s Gen 2 Mobile Workstation - AMD Ryzen 7 Pro 5850U, 16GB, 256GB SSD, 14” FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master professional challenges with the Lenovo ThinkPad P14s Gen 2, featuring an AMD Ryzen 7 Pro 5850U, 16GB RAM, 256GB SSD, and a vibrant 14” FHD display. Perfect for professionals on the go.
Overview
The Lenovo ThinkPad P14s Gen 2 combines robust processing power with portability, making it an ideal choice for professionals in engineering, data analysis, and creative fields. Powered by the AMD Ryzen 7 Pro 5850U and complemented by 16GB of RAM and a 256GB SSD, it handles demanding applications with ease while ensuring fast data access and multitasking capabilities. The 14-inch FHD display offers sharp visuals for detailed work.
Product Description
Designed to meet the needs of professionals who require durability and performance, the ThinkPad P14s Gen 2 is tested against military-grade standards to withstand daily rigors whether in the office or in the field. It supports various professional software applications and provides enterprise-level security features to keep sensitive data protected.
Key Features
- Processor: AMD Ryzen 7 Pro 5850U, optimizing power and efficiency.
- Memory: 16GB RAM, enabling robust multitasking.
- Storage: 256GB SSD, for quick boot times and responsive applications.
- Display: 14-inch FHD (1920x1080) screen, offering clear and detailed visuals.
- Build: MIL-STD-810G military certification for enhanced durability.
- Security: Features like TPM, fingerprint reader, and optional IR camera for facial recognition and secure login.
Product Quality and Performance
The ThinkPad P14s Gen 2 is built for long-lasting performance, featuring a body that can handle accidental knocks and drops. It is also equipped with vents and enhanced cooling to keep performance at its peak without overheating.
Specifications
- CPU: AMD Ryzen 7 Pro 5850U
- Graphics: Integrated AMD Radeon Graphics
- RAM: 16GB DDR4
- Storage: 256GB PCIe NVMe SSD
- Display: 14” Full HD (1920x1080) anti-glare
- Battery: Up to 14 hours of usage
- Operating System: Windows 10 Pro (free upgrade to Windows 11 Pro)
- Connectivity: Wi-Fi 6, Bluetooth 5.1, USB-C, USB 3.2, HDMI, Ethernet
Purpose of Use
Ideal for:
- Engineering Professionals: Run software like AutoCAD and Revit smoothly.
- Data Scientists: Efficiently process large datasets and complex calculations.
- Creative Professionals: Handle graphic design and video editing tasks effectively.
How to Use
- Setup: Unpack and follow the on-screen setup instructions to personalize your system with Windows 10 Pro.
- Daily Operations: Utilize the power of AMD Ryzen and ample RAM for seamless multitasking.
- Maintenance: Use Lenovo Vantage for system updates, driver installations, and hardware scans.
Benefits & Compatibility
- Mobile Workstation: Combines the power of a desktop with the portability of a laptop.
- Secure and Safe: Advanced security features safeguard your data from unauthorized access.
Warranty and Support
Comes with a standard Lenovo warranty and options for extended support to ensure reliability and assistance when needed.
Packaging/Weight/Dimensions
Ships in environmentally sustainable packaging with a focus on reducing carbon footprint. It is lightweight and easy to transport, ideal for professionals on the move.
Best Price Guarantee
Lenovo guarantees competitive pricing and matches lower prices found for the same model.
After Sales Support
Comprehensive support available through Lenovo’s dedicated customer service, providing help with technical issues, warranty claims, and general inquiries.
Request for Customer Reviews and Testimonials
Your feedback is valuable! Please share your experiences with the ThinkPad P14s Gen 2 to help others make informed purchasing decisions.
Stock Availability
Check our website for the latest updates on availability and secure your ThinkPad P14s Gen 2 without delay.
Get in Touch
For more information or assistance, please contact Lenovo’s customer support team.
Disclaimer
Product specifications and availability are subject to change. Please confirm with Lenovo before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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