NEO Digital
LENOVO THINKPAD Z13 GEN 1 Laptop - AMD Ryzen 7 PRO 6850U, 16GB, 512GB SSD, 13" WUXGA
LENOVO THINKPAD Z13 GEN 1 Laptop - AMD Ryzen 7 PRO 6850U, 16GB, 512GB SSD, 13" WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash professional efficiency with the Lenovo ThinkPad Z13 Gen 1. Equipped with AMD Ryzen 7 PRO 6850U, 16GB RAM, and 512GB SSD, this 13-inch WUXGA laptop ensures top-tier performance for demanding applications. Ideal for professionals seeking power and portability.
Overview
The Lenovo ThinkPad Z13 Gen 1 represents the pinnacle of ultraportable business computing. With its AMD Ryzen 7 PRO 6850U processor, 16GB of RAM, and a 512GB SSD, it offers exceptional performance and swift responsiveness. The 13-inch WUXGA display delivers vibrant visuals, making it perfect for professionals who demand power and precision on the go.
Product Description
The ThinkPad Z13 Gen 1 is meticulously designed for power users who need robust performance in a sleek package. The AMD Ryzen 7 PRO 6850U processor provides the muscle for intensive tasks without lag, while the 16GB of RAM and 512GB SSD offer ample space and rapid data retrieval. Encased in a stylish, durable chassis that uses sustainable materials, this laptop does not just look good—it's built to be environmentally friendly.
Key Features
- Processor: AMD Ryzen 7 PRO 6850U, optimizing for both performance and efficiency.
- Memory: 16GB RAM allows for seamless multitasking.
- Storage: Large 512GB SSD accelerates boot-up and load times.
- Display: 13-inch WUXGA (1920x1200) provides crystal-clear image quality.
- Design: Premium build quality, using eco-friendly materials.
- Security: Equipped with advanced security features including a fingerprint reader and facial recognition for secure access.
Product Quality and Performance
This laptop is engineered to handle the rigors of daily use with its premium build and robust performance credentials. It is tested to military specifications for durability, ensuring it can withstand the physical stresses of mobile use.
Specifications
- CPU: AMD Ryzen 7 PRO 6850U
- Graphics: Integrated AMD Radeon Graphics
- RAM: 16GB DDR5
- Storage: 512GB PCIe NVMe SSD
- Display: 13" WUXGA (1920x1200), anti-glare, 400 nits
- Operating System: Windows 11 Pro
- Connectivity: Wi-Fi 6E, Bluetooth 5.2, optional WWAN
Purpose of Use
- Business Executives: For leaders who require dependable performance in high-stakes situations.
- Creative Professionals: Ideal for designers and editors who need precision and speed.
- Field Researchers: Offers durability and power for data-intensive tasks outdoors or on the move.
How to Use
- Initial Setup: Configure Windows 11 Pro according to personal or corporate requirements.
- Daily Use: Tackle everything from business analytics to graphic design with ease.
- Maintenance: Regular software updates and back-ups will ensure optimal performance.
Supported Applications
Capable of running demanding applications such as data analysis software, advanced design platforms, and intensive multitasking environments efficiently.
Benefits & Compatibility
- Performance: High-end CPU and RAM setup ensures smooth operation under load.
- Visuals: High-resolution display suitable for detailed work in design and data analysis.
Warranty and FAQs
Includes Lenovo’s standard warranty with options to extend for comprehensive coverage and support.
Packaging/Weight/Dimensions
Ships in eco-conscious packaging; lightweight for easy transport, enhancing its appeal to mobile professionals.
Best Price Guarantee
Ensures you receive the most competitive pricing, with price matching available if you find lower prices elsewhere.
After Sales Support
Lenovo’s dedicated support team is available to assist with any operational issues, ensuring minimal downtime.
Request for Customer Reviews and Testimonials
Encourages users to share their experiences to guide others in making informed decisions about their technology needs.
Stock Availability
Check the Lenovo website for the most up-to-date stock information.
Get in Touch
Reach out directly to Lenovo’s customer support for more detailed product information or for assistance.
Disclaimer
Product specifications and availability are subject to change without notice. Please confirm all details directly with Lenovo before making a purchase decision to ensure it meets your specific needs
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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