NEO Digital
LENOVO IDEAPAD SLIM 5 16IRL8 Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, 16" WUXGA Touch
LENOVO IDEAPAD SLIM 5 16IRL8 Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, 16" WUXGA Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience superior performance with the Lenovo IdeaPad Slim 5 16IRL8, equipped with a 13th Gen Intel i7-1355U, 16GB RAM, 512GB SSD, and a responsive 16-inch WUXGA Touchscreen. Ideal for professionals and creators.
Overview
The Lenovo IdeaPad Slim 5 16IRL8 is a robust laptop designed to deliver top-notch performance and versatility. Featuring a 13th Generation Intel Core i7-1355U processor, 16GB of RAM, and a 512GB SSD, it offers speedy processing and substantial storage capacity. The 16-inch WUXGA touchscreen enhances interactive usage and visual clarity, making it a great choice for professionals, content creators, and students.
Product Description
This laptop stands out with its combination of performance, enhanced visuals, and user-friendly features. The 13th Gen Intel Core i7 processor ensures efficient handling of complex software applications, while 16GB of RAM facilitates seamless multitasking. The 512GB SSD provides ample space for documents, media, and applications, with quick data access speeds. The 16-inch WUXGA touchscreen offers vivid images and intuitive navigation, complemented by a sleek, lightweight design that supports mobility.
Key Features
- Processor: 13th Gen Intel Core i7-1355U, high-performance for demanding applications.
- Memory: 16GB RAM, ideal for multitasking and heavy-duty tasks.
- Storage: 512GB SSD, fast load times and generous storage.
- Display: 16" WUXGA Touchscreen, bright and clear visuals with touch interaction.
- Connectivity: Comprehensive connectivity options including USB-C, HDMI, and Wi-Fi 6.
Product Quality and Performance
The IdeaPad Slim 5 16IRL8 is built to last, featuring a sturdy chassis that can withstand everyday wear and tear. It is rigorously tested for reliability and durability. Performance-wise, it efficiently manages workload with enhanced thermal solutions to keep the system cool under pressure.
Specifications
- CPU: Intel Core i7-1355U
- Graphics: Integrated Intel Iris Xe Graphics
- RAM: 16GB DDR4
- Storage: 512GB PCIe NVMe SSD
- Display: 16-inch WUXGA (1920x1200) Touchscreen
- Operating System: Windows 11 Home
- Battery Life: Up to 12 hours, with rapid charge technology
Purpose of Use
- Professional Use: Capable of handling complex business applications smoothly.
- Creative Work: Excellent for graphic design, video editing, and other creative software.
- Academic Needs: Suitable for research, multitasking, and online learning.
How to Use
- Setup: Unbox and follow the initial setup instructions to activate Windows 11.
- Daily Use: Utilize for work, learning, or entertainment. Adjust display settings for optimal viewing.
- Maintenance: Keep the software updated and periodically clean the hardware.
Benefits & Compatibility
- Enhanced Interaction: Touchscreen functionality enhances user interaction.
- Visual Quality: WUXGA resolution provides sharp and clear visuals, perfect for detailed work.
- Performance: Powerful i7 processor and 16GB RAM ensure responsive and smooth operation.
Warranty and Support
Comes with a 1-year warranty, extendable with additional support packages. Lenovo offers comprehensive customer service for troubleshooting and repair.
Packaging/Weight/Dimensions
Packaging is eco-friendly and designed to ensure safety during shipping. Lightweight build enhances portability.
Best Price Guarantee
Get the best available price through Lenovo’s official channels, with price matching against verified retailers.
After Sales Support
Lenovo provides extensive after-sales support, including access to a dedicated helpdesk for any technical issues or warranty claims.
Request for Customer Reviews and Testimonials
We value your feedback! Please leave a review or testimonial sharing your experiences with the IdeaPad Slim 5 16IRL8.
Stock Availability
Contact customer service to confirm availability before ordering. Expected delivery is typically within 10-15 working days post-confirmation.
Get in Touch
For any inquiries or detailed product information, please reach out to Lenovo’s support team.
Disclaimer
Product information is subject to change without notice. Images are for illustration purposes only and may differ from the actual product. Verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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