NEO Digital
LENOVO THINKBOOK 13S Gen 2 - 11th Gen i5-1135G7, 16GB, 512GB SSD, 13.3" WQXGA
LENOVO THINKBOOK 13S Gen 2 - 11th Gen i5-1135G7, 16GB, 512GB SSD, 13.3" WQXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your productivity with the Lenovo ThinkBook 13s Gen 2. Featuring an 11th Gen i5, 16GB RAM, and a 13.3" WQXGA display. Ideal for business professionals. Shop now!
Overview
Introducing the Lenovo ThinkBook 13s Gen 2, a sleek and powerful laptop designed for business professionals who need performance on the go. Equipped with an 11th Gen Intel Core i5-1135G7 processor and integrated Intel Iris Xe Graphics, this laptop offers a robust solution for multitasking and media creation. The 13.3-inch WQXGA display delivers stunning visuals, while the ultra-slim design ensures it fits comfortably into any work setting.
Product Description
The Lenovo ThinkBook 13s Gen 2 is engineered for efficiency and durability. It features 16GB of RAM for seamless multitasking and a 512GB SSD for fast data access and storage. Weighing just under 3 pounds, it's an ideal travel companion for professionals. The high-resolution WQXGA screen provides crisp, clear images, perfect for presentations and detailed work tasks.
Key Features
- Powerful Intel Core i5 Processor: 11th Gen i5-1135G7 for high-efficiency performance.
- Sleek Display: 13.3-inch WQXGA for sharp, vibrant visuals.
- Ample Memory and Storage: 16GB RAM and 512GB SSD for advanced multitasking.
- Lightweight Design: Ultra-portable build for business on the go.
- Integrated Intel Iris Xe Graphics: Handles light graphic workloads with ease.
Performance, Quality, Durability, and Reliability
The ThinkBook 13s Gen 2 is built to Lenovo's stringent standards, ensuring it withstands the rigors of daily business use. Its robust construction includes features designed to protect against drops and spills, making it a reliable choice for busy professionals who need a device that can keep up with their demanding schedule.
Specifications
- CPU: 11th Gen Intel Core i5-1135G7
- Graphics: Intel Iris Xe Graphics
- RAM: 16GB
- Storage: 512GB SSD
- Display: 13.3" WQXGA
- OS: Windows 10 Pro (upgradeable to Windows 11)
Purpose of Use
Perfect for business professionals, the ThinkBook 13s Gen 2 is optimized for productivity with features like Modern Standby and Smart Power On. It’s ideal for those who need a reliable laptop for work that also offers multimedia capabilities for after-hours use.
How to Use
Enhance your Lenovo ThinkBook 13s Gen 2 experience by utilizing Windows Hello for secure and quick logins, and take advantage of the Thunderbolt 4 port for rapid data transfer and connectivity to multiple displays and devices.
Supported OS/Application/Industries
The ThinkBook 13s Gen 2 supports a wide range of business applications, from advanced office suites to creative software, making it suitable for various professional fields including marketing, finance, and design.
Benefits & Compatibility
This laptop offers a balance of performance and portability, making it a versatile tool for professionals who need a powerful system that can travel anywhere. Its compatibility with numerous peripherals through its Thunderbolt and USB ports expands its functionality further.
Warranty and FAQs
Comes with a one-year warranty that can be extended with Lenovo's flexible warranty options. For more details, visit our FAQ section or contact customer support.
Packaging/Weight/Dimension:
Ships in eco-friendly packaging. The laptop weighs 2.78 lbs and measures 12.08 x 8.62 x 0.59 inches, making it easy to carry without compromising screen size.
Shop Today & Receive Your Delivery Across the UAE!
Order your Lenovo ThinkBook 13s Gen 2 today for quick, reliable delivery anywhere in the UAE. Experience the blend of productivity and portability.
Best Price Guarantee
Get the Lenovo ThinkBook 13s Gen 2 at the best price. Our price match guarantee ensures you always pay less for more value.
After Sales Support
Our dedicated after-sales support team is here to help you with any issues or questions you may have about your new Lenovo ThinkBook 13s Gen 2.
Request for Customer Reviews and Testimonials
We value your opinion! Please share your experience with the Lenovo ThinkBook 13s Gen 2 to help others make informed purchasing decisions.
Stock Availability
Keep up to date with the availability of the Lenovo ThinkBook 13s Gen 2 on our website or contact our sales team for the latest information.
Get in Touch
Need more information on the Lenovo ThinkBook 13s Gen 2? Our expert team is ready to answer all your questions. Contact us today!
Disclaimer
Product specifications and availability are subject to change without notice. We strive for accuracy but cannot guarantee that all details are always up to date. Please verify all important information with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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