NEO Digital
LENOVO THINKPAD X13 YOGA GEN 4 Laptop - 13th Gen, i5-1335U, 16GB, 256GB SSD, 13.3" WUXGA Touch X360
LENOVO THINKPAD X13 YOGA GEN 4 Laptop - 13th Gen, i5-1335U, 16GB, 256GB SSD, 13.3" WUXGA Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Navigate your business world with the Lenovo ThinkPad X13 Yoga Gen 4. Featuring a 13th Gen i5-1335U, 16GB RAM, and 256GB SSD. This 13.3-inch WUXGA touchscreen enhances productivity with its 360-degree flexibility. Perfect for on-the-go professionals.
Overview
The Lenovo ThinkPad X13 Yoga Gen 4 is a dynamic convertible laptop that brings together portability, flexibility, and performance. Equipped with the latest 13th Gen Intel i5-1335U processor, 16GB of RAM, and a 256GB SSD, it's designed to handle demanding tasks efficiently. The 13.3-inch WUXGA touchscreen provides crisp visuals and responsive touch control, complemented by a 360-degree hinge for ultimate versatility.
Product Description
Designed for the agile professional, the ThinkPad X13 Yoga Gen 4 adapts effortlessly to your working style. Whether you're in the office or on the move, this laptop's Intel i5-1335U processor ensures top-notch performance without draining your battery. The 16GB of RAM allows for seamless multitasking across multiple applications, and the 256GB SSD offers fast storage access for all your essential files. The 13.3-inch WUXGA (1920x1200) touchscreen supports various viewing and interaction modes thanks to its robust X360 hinge, making it ideal for presentations, content creation, and collaboration.
Key Features
- Intel i5-1335U Processor: Provides efficient power and speed for productivity and media tasks.
- 16GB RAM & 256GB SSD: Balances high-speed multitasking and sufficient storage for professional use.
- 13.3-inch WUXGA Touchscreen: Delivers sharp, vibrant visuals with a versatile touch interface.
- 360-Degree Hinge: Enables flexible use in laptop, tent, stand, and tablet modes.
- Portable and Durable: Crafted for robustness, withstanding the demands of mobile use.
Product Quality and Performance
The ThinkPad X13 Yoga Gen 4 meets Lenovo's stringent standards for durability, ensuring it can handle the challenges of daily professional use. It's optimized for performance, especially in multitasking and handling data-intensive applications, making it a reliable choice for professionals across various fields.
Specifications
- Processor: 13th Gen Intel i5-1335U
- Memory: 16GB RAM
- Storage: 256GB SSD
- Display: 13.3" WUXGA (1920 x 1200) Touchscreen
- Operating System: Windows 11 Pro
Purpose of Use
This laptop is particularly suited for business professionals, remote workers, and educational facilitators who require a dependable, flexible computing solution. Its convertible design is excellent for those who frequently transition between traditional typing, touch-based tasks, and viewing or presenting digital content.
How to Use
Maximize the ThinkPad X13 Yoga by utilizing its various modes to fit your activity: use it as a traditional laptop for typing documents and emails, switch to tablet mode for browsing or using touch-intensive apps, tent mode for presentations, or stand mode for easy viewing of videos or web content. Ensure regular software updates to maintain system efficiency and security.
Supported OS/Application/Industries
With Windows 11 Pro, the X13 Yoga is capable of running a wide range of applications, making it suitable for use in industries such as finance, education, marketing, and design. Its robust build and performance capabilities make it an excellent tool for software developers, graphic designers, and corporate executives alike.
Benefits & Compatibility
Enhance your productivity with the X13 Yoga’s high-resolution touchscreen and agile computing capabilities. It's compatible with a variety of peripherals via USB-C and Thunderbolt ports, allowing for a seamless expansion of your workspace when needed.
Warranty and FAQs
Includes a standard one-year warranty from Lenovo, with optional extended warranty services available. For more detailed support and troubleshooting, you can access Lenovo’s customer service and online support portals.
Stock Availability
Contact our sales team to confirm the availability of the Lenovo ThinkPad X13 Yoga Gen 4. Stock levels can change rapidly, so it's advised to check frequently and place your order promptly.
Best Price Guarantee
We offer competitive pricing on the Lenovo ThinkPad X13 Yoga Gen 4. Find a lower price elsewhere, and we will match it to ensure you get the best possible deal.
After Sales Support
Our dedicated after-sales support team is here to assist with any issues or questions you may have, ensuring a smooth experience with your new laptop.
Request for Customer Reviews and Testimonials
If you own a Lenovo ThinkPad X13 Yoga Gen 4, please share your experiences. Your feedback helps us to improve our products and services and assists other customers in making informed decisions.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always verify all details with our sales team before making a purchase, as specifications, availability, and pricing are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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