NEOTECH
LENOVO THINKPAD E14 Gen 5 Laptop - 13th Gen i5-1335U, 8GB, 256GB SSD, 14″ WUXGA
LENOVO THINKPAD E14 Gen 5 Laptop - 13th Gen i5-1335U, 8GB, 256GB SSD, 14″ WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Step up your productivity with the Lenovo ThinkPad E14 Gen 5, featuring a 13th Gen Intel i5-1335U, 8GB RAM, and a 256GB SSD. Experience crystal-clear visuals on its 14-inch WUXGA display, designed for professionals who demand performance and portability.
Overview
The Lenovo ThinkPad E14 Gen 5 is crafted for professionals who need a dependable and high-performing laptop. Equipped with the latest 13th Gen Intel i5-1335U processor, this laptop is optimized for productivity and multitasking, making it perfect for business environments and remote work.
Product Description
This latest model of the ThinkPad E14 series provides enhanced processing power with the Intel i5-1335U, ensuring efficient handling of a wide range of tasks from data processing to multimedia content creation. The 8GB of RAM facilitates smooth multitasking, while the 256GB SSD offers ample storage and rapid system response times. The 14-inch WUXGA (1920x1200) display delivers superior image quality, with sharper text and more vibrant colors, enhancing both work-related tasks and media consumption.
Key Features
- 13th Gen Intel i5-1335U Processor: Delivers robust performance for demanding applications and multitasking.
- 8GB RAM & 256GB SSD: Provides quick access to files and smooth performance in a variety of applications.
- 14-inch WUXGA Display: Offers enhanced resolution for greater detail and an improved viewing experience.
- Sleek and Durable Design: Known for its durability, the ThinkPad E14 Gen 5 is built to withstand the rigors of daily use while maintaining a stylish appearance.
- Enhanced Security Features: Includes a fingerprint reader and dTPM 2.0 for advanced data security.
- Comprehensive Connectivity: Features USB-C, HDMI, and other ports to connect a wide range of peripherals.
Product Quality and Performance
Lenovo's ThinkPad series is renowned for its build quality and reliability, and the E14 Gen 5 is no exception. It's designed to meet the needs of business users with high durability standards and performance capabilities that ensure productivity remains high even under heavy use.
Specifications
- Processor: Intel Core i5-1335U, 13th Generation
- Memory: 8GB RAM
- Storage: 256GB SSD
- Graphics: Integrated Intel Iris Xe Graphics
- Display: 14" WUXGA (1920 x 1200)
- Operating System: Windows 11 Pro
Purpose of Use
Ideal for business professionals, educators, and anyone in need of a reliable laptop for everyday computing tasks, the ThinkPad E14 Gen 5 is also well-suited for travel and presentations, thanks to its lightweight design and robust battery life.
How to Use
To maximize the capabilities of the ThinkPad E14 Gen 5, keep the software updated and manage storage efficiently. For enhanced performance, consider upgrading the RAM or SSD through Lenovo's certified service points.
Supported OS/Application/Industries
The ThinkPad E14 Gen 5 comes with Windows 11 Pro, making it compatible with all major enterprise applications, from advanced business management software to creative suites.
Benefits & Compatibility
Its array of ports ensures easy integration into existing IT environments, and its high-resolution display makes it ideal for professionals who require precision in their work, such as graphic designers and video editors.
Warranty and FAQs
Lenovo offers a standard one-year warranty, with extended options available. Access detailed support and troubleshooting via Lenovo's official support site.
Stock Availability
Contact our sales team for the latest information on the availability of the Lenovo ThinkPad E14 Gen 5. Availability can vary based on demand and supply conditions.
Best Price Guarantee
We offer competitive pricing for our Lenovo ThinkPad models. If you find a lower price elsewhere, let us know and we will match it.
After Sales Support
Our dedicated support team is available to assist with any setup, configuration, or technical issues to ensure a seamless user experience from the start.
Request for Customer Reviews and Testimonials
We encourage users of the Lenovo ThinkPad E14 Gen 5 to share their experiences to assist others in making informed decisions about their technology investments.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always verify all details with our sales team before making a purchase, as specifications, availability, and pricing are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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