NEOTECH
LENOVO THINKPAD P16 GEN 2 Mobile Workstation - 13th Gen i9-13980HX, 32GB, 256GB SSD, NVIDIA GeForce RTX 1000 Ada 6GB, 16" WQXGA Touch
LENOVO THINKPAD P16 GEN 2 Mobile Workstation - 13th Gen i9-13980HX, 32GB, 256GB SSD, NVIDIA GeForce RTX 1000 Ada 6GB, 16" WQXGA Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your productivity with the Lenovo ThinkPad P16 Gen 2, featuring a 13th Gen i9-13980HX, 32GB of RAM, 256GB SSD, and NVIDIA GeForce RTX 1000 Ada graphics. The 16-inch WQXGA touch display offers superior clarity and interactivity for professionals.
Overview
Designed for top-tier professionals, the Lenovo ThinkPad P16 Gen 2 Mobile Workstation combines cutting-edge technology with robust build quality, making it ideal for demanding computing tasks in engineering, graphic design, and more.
Product Description
The ThinkPad P16 Gen 2 is a high-performance mobile workstation tailored to meet the needs of professionals who require exceptional processing power and graphics capabilities. It features a 13th Gen Intel Core i9-13980HX processor and NVIDIA GeForce RTX 1000 Ada graphics, providing ample power for complex applications and data-intensive tasks. The 16-inch WQXGA touch display enhances user interaction, perfect for designers and content creators who value precision and detail. With 32GB of RAM and a 256GB SSD, it offers great multitasking abilities and fast access to files and programs.
Key Features
- Processor: 13th Gen Intel Core i9-13980HX for extreme performance.
- Graphics: NVIDIA GeForce RTX 1000 Ada with 6GB VRAM, suitable for professional-grade design and rendering tasks.
- Memory and Storage: 32GB RAM enhances multitasking; 256GB SSD for rapid boot and load times.
- Display: 16-inch WQXGA (2560x1600) touch display delivers crisp, detailed visuals and intuitive interaction.
- Build Quality: Durable and reliable, built to withstand the rigors of professional use.
Specifications
- CPU: Intel Core i9-13980HX
- RAM: 32GB
- Storage: 256GB SSD
- Graphics Card: NVIDIA GeForce RTX 1000 Ada with 6GB VRAM
- Display: 16-inch WQXGA (2560x1600) touch
- Operating System: Windows 11 Pro
- Ports: 2x USB-C Thunderbolt 4, 2x USB 3.2, HDMI 2.1, SD card reader, headphone/microphone combo
- Network: Wi-Fi 6E, Bluetooth 5.2
- Battery Life: Up to 7 hours
- Weight: Approx. 2.8 kg
Product Quality and Performance
The ThinkPad P16 Gen 2 is specifically designed for power users who need uncompromised performance on the move. Its specs are geared toward handling everything from 3D rendering and complex simulations to everyday productivity tasks.
Purpose of Use
- Engineering and CAD: Powerful enough for advanced CAD software and engineering simulations.
- Creative Professionals: Ideal for high-resolution video editing, graphic design, and content creation.
- Data Science: Capable of managing large datasets and complex analytical tasks quickly.
How to Set Up
- Unpack and Connect: Remove the workstation from its packaging, set it up on a stable surface, and connect it to a power source.
- System Initialization: Turn on the device and follow the Windows setup instructions.
- Install Necessary Software: Install professional software applications that you use for your work.
- Optimize Settings: Customize settings for power, display, and graphics to optimize performance according to your specific needs.
Benefits & Compatibility
- High-Performance Processing and Graphics: Supports a wide range of high-end software applications used in professional environments.
- Enhanced User Experience: Touchscreen functionality adds an interactive dimension to presentations and creative tasks.
Warranty and FAQs
The ThinkPad P16 Gen 2 comes with a standard 1-year Lenovo warranty, with options for extended service plans.
Price and Availability
For up-to-date pricing and availability, please visit Lenovo’s official website or contact authorized Lenovo dealers.
After Sales Support
Lenovo provides extensive after-sales support, including customer service centers, online resources, and a technical support hotline.
Request for Customer Reviews and Testimonials
We encourage users to provide feedback on their experience with the ThinkPad P16 Gen 2, helping others understand its real-world performance.
Disclaimer
All product details, including specifications, prices, and availability, are subject to change without prior notice. Please verify all information with Lenovo before making a purchase decision
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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