NEO Digital
LENOVO SLIM 7 Laptop - 13th Gen i7-1360P, 16GB, 512GB SSD, 14" (2880 x 1800) Touch
LENOVO SLIM 7 Laptop - 13th Gen i7-1360P, 16GB, 512GB SSD, 14" (2880 x 1800) Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore peak productivity with the Lenovo Slim 7, featuring a 13th Gen Intel i7-1360P, 16GB memory, 512GB SSD, and a stunning 14-inch 2880x1800 touch display. Ideal for professionals on the move.
Overview
The Lenovo Slim 7 is crafted for those who need a blend of power and portability. Its 13th Gen Intel Core i7 processor combined with a vivid 2.8K touch display ensures you can work efficiently and enjoy crisp visuals, whether you're handling business tasks or unwinding with media.
Product Description
The Lenovo Slim 7 strikes an excellent balance between functionality and style, making it perfect for dynamic professionals and content creators. It's powered by a 13th Gen Intel Core i7-1360P processor, which provides ample computing power without compromising battery life. The 16GB of RAM and a 512GB SSD offer swift multitasking and plentiful storage, while the 14-inch 2.8K touch display delivers sharp images and convenient interaction.
Key Features
- Processor: 13th Gen Intel Core i7-1360P, designed for high-efficiency performance.
- Graphics: Integrated Intel Iris Xe graphics that support intensive image processing and light gaming.
- Memory and Storage: 16GB RAM enhances multitasking capabilities, with a 512GB SSD for rapid file access and boot times.
- Display: 14-inch 2880 x 1800 resolution touch screen offers fine detail and vibrant colors for an immersive viewing experience.
- Build and Design: Ultra-slim profile and lightweight design, ideal for mobile professionals.
- Battery Life: Extended battery performance suitable for long hours of work and travel.
Specifications
- CPU: Intel Core i7-1360P
- RAM: 16GB DDR4
- Storage: 512GB SSD
- Display: 14" (2880 x 1800) Touchscreen
- Operating System: Windows 11 Home
- Ports: Includes USB-C, USB-A, HDMI, and audio jack
- Weight: Approximately 1.4 kg
Product Quality and Performance
The Lenovo Slim 7 is built to handle demanding applications with ease, designed to offer reliability and durability for everyday use. Its high-resolution touch screen adds a layer of usability and engagement for interactive tasks.
Purpose of Use
- Professional Work: Excellent for software developers, graphic designers, and business professionals who require a powerful machine.
- Media Consumption: Ideal for streaming high-definition content and engaging with multimedia applications.
- Travel and Meetings: Light and easy to carry, making it perfect for presentations and meetings on the go.
How to Set Up
- Unpack and Power On: Remove the laptop from the box, connect the charger, and power it up.
- System Configuration: Follow the prompts to set up Windows 11, including connecting to Wi-Fi, configuring user settings, and signing into your Microsoft account.
- Software Updates: Use Windows Update to download and install all available updates to ensure the system is secure and up to date.
- Install Essential Software: Load essential apps such as Office 365, Adobe Creative Suite, and any other tools specific to your needs.
- Personalize Settings: Customize system preferences, including power settings, display calibration, and touch gestures for optimal usability.
Benefits & Compatibility
- Portability and Performance: Offers the perfect mix of lightweight design and robust performance.
- Future-Proof: Ready to handle future software upgrades and compatible with a wide range of peripherals.
Warranty and FAQs
Comes with a standard one-year warranty from Lenovo, with options to extend coverage through additional support packages.
Price and Availability
Check with Lenovo's official site or trusted retailers for the most accurate pricing and availability details.
After Sales Support
Lenovo provides a comprehensive support system including a dedicated help line, online chat services, and a community forum for peer assistance.
Request for Customer Reviews and Testimonials
Users are encouraged to share their experiences with the Lenovo Slim 7 to assist others in making well-informed purchasing decisions.
Disclaimer
Specifications, availability, and prices are subject to change. Verify all purchase details with Lenovo or an authorized dealer before making a purchase to ensure satisfaction with the product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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