NEO Digital
LENOVO THINKBOOK 13S GEN 4 Laptop - 12th Gen i7-1260P, 16GB, 512GB SSD, 13.3" WQXGA
LENOVO THINKBOOK 13S GEN 4 Laptop - 12th Gen i7-1260P, 16GB, 512GB SSD, 13.3" WQXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your productivity with the Lenovo ThinkBook 13s Gen 4, powered by a 12th Gen Intel i7-1260P, 16GB RAM, and a 512GB SSD, all showcased on a stunning 13.3" WQXGA display. Ideal for professionals on the go.
Overview
The Lenovo ThinkBook 13s Gen 4 is designed for professionals seeking a blend of style, power, and portability. Its 12th Gen Intel Core i7 processor and 13.3-inch WQXGA display provide exceptional performance and vivid visuals, making it perfect for both work and play.
Product Description
This latest iteration of the Lenovo ThinkBook series enhances your work experience with its powerful 12th Gen Intel Core i7-1260P processor, capable of handling complex tasks effortlessly. The 16GB of RAM ensures smooth multitasking, while the 512GB SSD offers ample storage with fast data access speeds. The 13.3-inch WQXGA (2560x1600) display delivers crisp, clear images with vibrant colors, suitable for presentations and media consumption.
Key Features
- Processor: 12th Gen Intel Core i7-1260P for high-efficiency performance.
- Graphics: Integrated Intel Iris Xe Graphics suitable for professional imaging and casual gaming.
- Memory and Storage: 16GB RAM and 512GB SSD for quick application launches and ample storage space.
- Display: 13.3-inch WQXGA (2560x1600) for sharp, detailed visuals.
- Build and Design: Sleek, lightweight design with a durable build, ideal for professionals on the move.
- Battery Life: Long-lasting battery performance supports all-day use without frequent recharges.
Specifications
- CPU: Intel Core i7-1260P
- RAM: 16GB
- Storage: 512GB SSD
- Display: 13.3" WQXGA (2560x1600)
- Operating System: Windows 11 Pro
- Ports: USB-C, USB 3.2, HDMI, audio jack
- Weight: Approximately 1.26 kg
Product Quality and Performance
The Lenovo ThinkBook 13s Gen 4 is crafted to meet the demands of business professionals and creatives, offering robust performance, reliability, and a high-quality display that enhances productivity and multimedia tasks.
Purpose of Use
- Business and Enterprise: Ideal for business applications, multitasking, and remote work.
- Creative Work: Suitable for graphic design, light video editing, and other creative applications.
- Travel: Lightweight and compact, making it perfect for travel and presentations.
How to Set Up
- Unboxing and Powering On: Remove the laptop from its packaging, connect to power, and start it up.
- Windows Configuration: Complete the initial Windows 11 setup, including Wi-Fi connection and user preferences.
- Driver and Software Updates: Update all system drivers and Windows updates to ensure the laptop runs smoothly.
- Install Necessary Applications: Install business applications such as Microsoft Office, collaboration tools like Microsoft Teams or Zoom, and any required industry-specific software.
- Personalize Your Settings: Adjust display settings, power management, and personalize your desktop to fit your needs.
Benefits & Compatibility
- Efficiency and Portability: Combines performance with portability, making it a top choice for professionals who need a reliable laptop on the go.
- Future-Proof: Equipped to handle future updates and compatible with a wide range of peripherals and accessories.
Warranty and FAQs
Comes with Lenovo’s standard warranty, which includes support for any manufacturing defects and technical issues.
Price and Availability
For pricing and availability, please consult Lenovo’s official website or authorized retailers to ensure you receive the latest offers and stock information.
After Sales Support
Lenovo provides extensive support through customer service hotlines, online troubleshooting, and a comprehensive support network available globally.
Request for Customer Reviews and Testimonials
Encourages users to share their experiences with the Lenovo ThinkBook 13s Gen 4 to assist others in making informed decisions based on user feedback.
Disclaimer
Specifications, availability, and prices may change. Verify all details with Lenovo or authorized resellers before making a purchase to ensure the product meets your specific requirements
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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