NEOTECH
57mm and 80mm Width Thermal Paper Rolls – Variety of Lengths
57mm and 80mm Width Thermal Paper Rolls – Variety of Lengths
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Choose our versatile thermal paper rolls available in 57mm and 80mm widths and varying lengths for precise and reliable printing across different devices.
Overview:
Our range of thermal paper rolls in 57mm and 80mm widths are designed to cater to a variety of business needs, from retail to hospitality to service industries. Available in different lengths, these rolls are perfect for POS systems, receipt printers, and other thermal printing applications requiring sharp, durable, and clear output.
Product Description:
Optimize your printing operations with our premium thermal paper rolls, available in 57mm and 80mm widths and lengths of 80mm, 79mm, and 65mm diameters. These rolls are made with high-quality thermal paper that ensures consistent performance and excellent print clarity. Ideal for a wide range of commercial settings, they provide reliable results for printing receipts, tickets, and other transactional documents.
Key Features:
- Variety of Sizes: Choose from widths of 57mm and 80mm with diameters of 80mm, 79mm, and 65mm to match your specific printer requirements.
- High-Quality Thermal Paper: Ensures crisp, clear prints that are easy to read and long-lasting.
- Smooth and Reliable: Designed to prevent paper jams and ensure continuous, hassle-free printing.
- Wide Compatibility: Suitable for use with any compatible thermal printing device, including POS systems and mobile receipt printers.
Product Quality and Performance:
Crafted from superior thermal paper, these rolls react precisely to the heat of thermal printers for high-definition prints without the need for ink or ribbons. The paper's quality prevents fading and ensures that each print remains legible for an extended period, crucial for record-keeping and customer transactions.
Specifications:
- Material: Premium thermal paper
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Available Sizes:
- Widths: 57mm, 80mm
- Diameters: 80mm, 79mm, 65mm
- Roll Length: Varies by diameter, typically providing extensive print output
- Core Size: Standard sizes to fit most thermal printers
Purpose of Use:
These thermal paper rolls are versatile and essential for businesses like retail stores, supermarkets, restaurants, and any other venues that require efficient and clear printing for receipts, order confirmations, and daily transactions.
How to Use:
- Select the Correct Size: Choose the roll that fits the specifications of your thermal printer.
- Install the Roll: Place the thermal paper roll into your printer, ensuring the paper feeds from the bottom for optimal print orientation.
- Start Printing: Proceed with printing as usual, confident in the quality and reliability of the paper.
Supported Printers/Application/Industries:
These rolls are compatible with a broad range of thermal printers that accommodate 57mm or 80mm widths, making them ideal for industries requiring fast and efficient printing solutions.
Benefits & Compatibility:
- Enhanced Print Clarity: Provides clear and detailed prints for easy reading and verification.
- Reduced Downtime: High-quality paper minimizes the frequency of printer jams and maintenance.
- Cost-Effective: Efficient use of each roll helps to reduce overall operating costs.
Warranty and FAQs:
Comes with a satisfaction guarantee. Our FAQ section includes tips for optimal use and storage of thermal paper to ensure maximum performance and longevity.
Stock Availability:
Available for immediate delivery with options for bulk purchases to meet the continuous needs of your business operations.
Best Price Guarantee:
We strive to offer the most competitive prices for our high-quality thermal paper rolls, ensuring you receive excellent value for your investment.
After Sales Support:
Our customer support team is available to assist with any questions about product selection or usage, ensuring a hassle-free experience from order to delivery.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with our thermal paper rolls to help us continue to refine our products and assist other businesses in making informed purchasing decisions.
Get in Touch:
For more information or to place an order, please contact our sales team. We are committed to providing high-quality, efficient printing solutions tailored to the specific needs of your business.
Disclaimer:
Product specifications and availability are subject to change without notice. Images are for illustrative purposes only and may not accurately represent the actual product. Always verify compatibility with your specific equipment before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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