NEO Digital
HP 15-DW4000NIA Laptop - 12th Gen i5-1235U, 8GB, 512GB SSD, NVIDIA GEFORCE MX550 2GB, 15.6" FHD
HP 15-DW4000NIA Laptop - 12th Gen i5-1235U, 8GB, 512GB SSD, NVIDIA GEFORCE MX550 2GB, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your productivity with the HP 15-DW4000NIA Laptop. Featuring a 12th Gen i5, NVIDIA MX550, and a 512GB SSD for peak performance. Perfect for professionals. Buy now!
Overview:
The HP 15-DW4000NIA Laptop is engineered for efficiency and performance, making it ideal for professionals and enthusiasts alike. Powered by a 12th Gen Intel Core i5 processor and equipped with NVIDIA GeForce MX550 graphics, this laptop offers the power and precision needed for both work and play. The 15.6-inch FHD display ensures vibrant visuals, providing an immersive experience for all your computing needs.
Product Description:
The HP 15-DW4000NIA is your gateway to enhanced productivity and entertainment. It features a 12th Gen Intel Core i5-1235U processor and 8GB of RAM, ensuring smooth multitasking and quick accessibility to your files and programs. The 512GB SSD offers speedy storage solutions, significantly reducing load times. Enhanced with NVIDIA GeForce MX550 2GB graphics, it delivers superb visual performance, making it suitable for graphic-intensive applications and light gaming. The 15.6-inch Full HD display offers crystal-clear images, enhancing your viewing experience for both work-related tasks and multimedia enjoyment.
Key Features:
- CPU: Intel Core i5-1235U, optimized for efficiency and speed.
- Graphics: NVIDIA GeForce MX550 with 2GB dedicated memory.
- Memory: 8GB RAM for efficient multitasking.
- Storage: 512GB SSD for quick file access and ample space.
- Display: 15.6-inch FHD for sharp, detailed visuals.
Product Quality and Performance:
Built to meet the demands of modern workflows, the HP 15-DW4000NIA provides robust performance in a sleek package. It’s tested for reliability and durability, ensuring that it can handle rigorous daily use whether at home, in the office, or on the move.
Specifications:
- Dimensions: 35.85 x 24.2 x 1.79 cm
- Weight: 1.69 kg
- Battery Life: Up to 7 hours
- Operating System: Windows 11 Home
Purpose of Use:
This laptop is perfect for professionals in need of a reliable and powerful device for handling complex databases, graphic design, and casual gaming. Its balanced performance makes it an excellent choice for multitasking and media consumption.
How to Use:
Power up the HP 15-DW4000NIA and begin your tasks with Windows 11 Home, equipped to run a variety of applications seamlessly from advanced business tools to creative suites.
Supported OS/Application/Industries:
Windows 11 Home enhances the laptop's ability to support a wide array of software, suitable for business, creative industries, and personal use.
Benefits & Compatibility:
- Enhanced Productivity: Streamlined performance with high-speed SSD and ample RAM.
- Superior Graphics: Dedicated NVIDIA graphics for professional and recreational use.
- High Storage Capacity: Large SSD to store projects, documents, and media.
Warranty and FAQs:
Comes with a standard one-year warranty and comprehensive customer support via our FAQ section.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP 15-DW4000NIA Laptop today and take advantage of our reliable delivery service across the UAE.
Best Price Guarantee:
Secure the best price for your HP 15-DW4000NIA with our price match promise. Quality and affordability combined.
After Sales Support:
Our dedicated support team is here to ensure you get the most out of your purchase with ongoing assistance.
Request for Customer Reviews and Testimonials:
We appreciate your feedback! Share your HP 15-DW4000NIA experience and help us improve.
Stock Availability:
For current stock information of the HP 15-DW4000NIA Laptop, please contact us directly before placing your order. We aim to provide accurate and timely information.
Get in Touch:
Have questions about the HP 15-DW4000NIA? Our customer service team is ready to assist with all your inquiries.
Disclaimer:
Information regarding the HP 15-DW4000NIA Laptop is intended for general reference and may change. Verify specific details with our sales team prior to purchase. Product images are illustrative and may not exactly reflect the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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