NEO Digital
HP 15-DW4725OD Laptop - 12th Gen i5-1235U, 8GB, 512GB SSD, 15.6" HD
HP 15-DW4725OD Laptop - 12th Gen i5-1235U, 8GB, 512GB SSD, 15.6" HD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock efficiency with the HP 15-DW4725OD Laptop. Equipped with a 12th Gen i5 processor, 512GB SSD, and a 15.6" HD display. Perfect for daily tasks and multimedia. Buy now!
Overview:
The HP 15-DW4725OD Laptop combines sleek design with robust performance, ideal for both professionals and students. Powered by a 12th Gen Intel Core i5 processor and equipped with a 512GB SSD, this laptop offers great speed and ample storage, making it perfect for multitasking and handling diverse computing needs. The 15.6-inch HD display ensures crisp, clear visuals for an enjoyable viewing experience.
Product Description:
Experience a blend of performance and style with the HP 15-DW4725OD. This laptop features a 12th Gen Intel Core i5-1235U processor and 8GB of RAM, providing reliable performance for everyday tasks. The 512GB SSD enhances your working efficiency with fast boot times and quick data access. The 15.6-inch HD screen offers bright and vibrant visuals, making it suitable for both work and relaxation. With a lightweight design, this laptop is easy to carry, offering flexibility and mobility for on-the-go users.
Key Features:
- CPU: Intel Core i5-1235U, powerful and efficient.
- Memory: 8GB RAM, ideal for smooth multitasking.
- Storage: 512GB SSD, fast and spacious.
- Display: 15.6-inch HD screen delivers vivid imagery.
- Portability: Slim profile and light build enhance mobility.
Product Quality and Performance:
The HP 15-DW4725OD is designed for durability and sustained performance. It undergoes rigorous testing to ensure reliability in a variety of environments, making it suitable for everything from conducting business to streaming media.
Specifications:
- Dimensions: 35.85 x 24.2 x 1.79 cm
- Weight: 1.75 kg
- Battery Life: Up to 6 hours
- Operating System: Windows 11 Home
Purpose of Use:
Perfect for users who require a reliable device for day-to-day tasks, including document creation, internet browsing, and streaming content. It is also well-suited for students and professionals on the move.
How to Use:
Simply power on the device to begin using it. The HP 15-DW4725OD is user-friendly and supports a wide range of applications and software, thanks to Windows 11 Home.
Supported OS/Application/Industries:
Windows 11 Home provides compatibility with various applications, ideal for educational, business, and personal use.
Benefits & Compatibility:
- Efficient Processing: Streamlines daily tasks with high-speed performance.
- Large Storage Capacity: Keeps all your files and projects within quick reach.
- Crisp Display: Enhances your viewing experience with sharp image quality.
Warranty and FAQs:
This laptop comes with a one-year warranty for parts and labor. Access our comprehensive FAQ section for support and troubleshooting tips.
Shop Today & Receive Your Delivery Across the UAE!
Order the HP 15-DW4725OD Laptop now for dependable delivery throughout the UAE. Experience efficiency and style with every use.
Best Price Guarantee:
We're committed to offering the best prices for the HP 15-DW4725OD. Find a lower price? We'll match it!
After Sales Support:
Our customer support is here to help with any post-purchase questions or issues, ensuring a satisfying experience with your new laptop.
Request for Customer Reviews and Testimonials:
Your feedback matters! Share your thoughts on the HP 15-DW4725OD to help us improve our products and services.
Stock Availability:
Please contact us to confirm the availability of the HP 15-DW4725OD Laptop before making your purchase to ensure prompt delivery.
Get in Touch:
For more information or assistance regarding the HP 15-DW4725OD, feel free to contact our customer service team.
Disclaimer:
The details provided for the HP 15-DW4725OD Laptop are intended for informational purposes only and are subject to change without notice. Verify specific details with our sales team before completing your purchase. Images are for illustration purposes only and may not represent the actual product accurately
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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