NEOTECH
HP PAVILION 15-DK0096WM Gaming Laptop - 9th Gen i5-9300H, 8GB, 256GB SSD, Nvidia GeForce GTX 1650 4GB, 15.6″ FHD
HP PAVILION 15-DK0096WM Gaming Laptop - 9th Gen i5-9300H, 8GB, 256GB SSD, Nvidia GeForce GTX 1650 4GB, 15.6″ FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock high-performance gaming with the HP Pavilion 15-DK0096WM. Powered by a 9th Gen Intel i5-9300H, NVIDIA GeForce GTX 1650, and 8GB RAM, this 15.6” FHD laptop delivers solid gaming and multitasking capabilities.
Overview:
The HP Pavilion 15-DK0096WM Gaming Laptop is crafted for gamers looking for a balance between performance and affordability. With its robust processor and dedicated graphics, it offers a great entry point into gaming without compromising on quality.
Product Description:
The HP Pavilion 15-DK0096WM features the 9th Generation Intel Core i5-9300H processor, known for its solid performance in gaming and multitasking. The NVIDIA GeForce GTX 1650 graphics card with 4GB VRAM provides excellent frame rates at medium to high settings on most modern games. 8GB of RAM ensures smooth gameplay and efficient multitasking, while the 256GB SSD offers ample storage for games and quick load times. The 15.6-inch Full HD display guarantees crisp and vibrant visuals, enhancing your gaming and multimedia experiences.
Key Features:
- CPU: 9th Gen Intel Core i5-9300H, perfect for gaming and productivity.
- Graphics: NVIDIA GeForce GTX 1650, delivers robust graphical performance.
- Memory: 8GB RAM, adequate for gaming and multitasking.
- Storage: 256GB SSD, fast load times and sufficient storage.
- Display: 15.6-inch FHD screen, sharp and clear visuals.
- Build: Sturdy and stylish, designed with gaming aesthetics.
Product Quality and Performance:
The HP Pavilion 15-DK0096WM is built to endure, with a focus on durability and cooling efficiency to handle extended gaming sessions. It strikes a balance between cost and performance, making it ideal for gamers on a budget who do not want to compromise on quality.
Specifications:
- Dimensions: 360 x 256 x 23.4 mm
- Weight: Approx. 2.3 kg
- Operating System: Windows 10 Home
- Battery Life: Up to 5 hours of mixed usage
Purpose of Use:
Perfect for casual gamers, students, and anyone needing a capable laptop for entertainment and everyday computing tasks.
How to Use:
Optimize your settings for gaming through the NVIDIA control panel and customize your game settings for optimal performance. Regular maintenance and updates will help keep the laptop running efficiently.
Supported Applications:
Ideal for playing popular game titles, using everyday applications like Microsoft Office, streaming videos, and light content creation.
Benefits & Compatibility:
- Gaming Ready: Capable of running most modern games smoothly.
- Portable Design: Easy to carry for gaming on the go.
- Multimedia Enjoyment: Great for watching movies and online streaming.
Warranty and FAQs:
Comes with a one-year standard warranty. Extended warranty options and support details are available in our FAQ section.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP Pavilion 15-DK0096WM today and enjoy our fast and reliable delivery service.
Best Price Guarantee:
We ensure you get the best price for the HP Pavilion 15-DK0096WM. Find it cheaper elsewhere? We'll match the price.
After Sales Support:
Our customer support team is ready to assist with any setup or performance issues, ensuring a satisfactory experience.
Request for Customer Reviews and Testimonials:
Please share your thoughts on the HP Pavilion 15-DK0096WM. Your feedback helps us serve you better and assists other customers.
Stock Availability:
For the latest updates on the availability of the HP Pavilion 15-DK0096WM, please contact us directly.
Get in Touch:
For more information or assistance with your HP Pavilion 15-DK0096WM, please contact our customer service team.
Disclaimer:
All details regarding the HP Pavilion 15-DK0096WM are for general informational purposes only and may change without notice. Verify specifics with our sales team before making a purchase. Product images are for illustrative purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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