NEOTECH
HP OMEN 15-EK0018TX Laptop -10th Gen i7-10750H, 8GB, 1TB SSD, NVIDIA GEFORCE GTX 1650 4GB, 15.6" FHD, REFURBISHED
HP OMEN 15-EK0018TX Laptop -10th Gen i7-10750H, 8GB, 1TB SSD, NVIDIA GEFORCE GTX 1650 4GB, 15.6" FHD, REFURBISHED
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Rediscover gaming with the refurbished HP Omen 15-EK0018TX. Equipped with a 10th Gen Intel i7 processor, NVIDIA GTX 1650 graphics, and a 1TB SSD, this 15.6" FHD laptop delivers exceptional performance and reliability at a great value.
Overview:
The Refurbished HP Omen 15-EK0018TX Laptop offers a blend of powerful hardware and portability, making it an ideal choice for gamers and professionals who demand performance without compromise. This laptop combines robust processing capabilities with high-grade graphics and a fast display for an immersive gaming experience.
Product Description:
The HP Omen 15-EK0018TX has been professionally refurbished to meet the original manufacturer's specifications. It features a 10th Generation Intel Core i7-10750H processor, capable of handling intense gaming sessions, high-definition video editing, and complex multitasking. The NVIDIA GeForce GTX 1650 4GB graphics card provides solid performance for gaming and creative work, while the 1TB SSD offers ample storage with quick boot and load times. The 15.6-inch Full HD display ensures sharp visuals with vibrant colors. This laptop is not just about power; its sleek design and build quality make it a stylish companion for mobile gaming and work.
Key Features:
- Processor: 10th Gen Intel Core i7-10750H.
- Graphics: NVIDIA GeForce GTX 1650 4GB.
- Storage: 1TB SSD for rapid data access and large storage capacity.
- Display: 15.6" Full HD for crystal-clear visuals.
- Design: Sleek, robust, and portable, ideal for gaming on the go.
- Refurbished: Thoroughly tested and certified, offering excellent value.
Product Quality and Performance:
As a refurbished product, the HP Omen 15-EK0018TX has undergone extensive testing to ensure it meets all original factory specifications. It provides exceptional performance, reliability, and durability, offering a premium gaming and computing experience at a reduced cost.
Specifications:
- Dimensions: 358 x 240 x 22.5 mm
- Weight: Approx. 2.36 kg
- Operating System: Windows 10 Home
- Battery Life: Up to 6 hours depending on usage
Purpose of Use:
Ideal for gamers looking for an affordable, high-performance laptop. Also suitable for professionals in creative fields such as video editing, graphic design, and software development who require powerful computing resources.
How to Use:
To get the most out of the HP Omen 15, ensure that drivers are up to date and optimize settings for gaming or professional software for best performance. Regular maintenance and updates will help sustain its performance and longevity.
Supported Applications:
Perfect for demanding games, Adobe Creative Suite, Autodesk applications, and other resource-intensive programs.
Benefits & Compatibility:
- Cost-Effective: Get top-tier performance at a lower price point.
- High Performance: Tackles the latest games and professional software with ease.
- Portability: Compact and easy to carry for gaming and work anywhere.
Warranty and FAQs:
Includes a limited warranty. Check our FAQ section for details on warranty coverage, extension options, and support services.
Shop Today & Receive Your Delivery Across the UAE!
Order the refurbished HP Omen 15-EK0018TX now and benefit from our efficient delivery service, bringing top-notch gaming and computing power directly to your doorstep.
Best Price Guarantee:
We offer competitive pricing for the refurbished HP Omen 15-EK0018TX. If you find a lower price elsewhere, we'll match it to ensure you get the best deal.
After Sales Support:
Our customer support team is ready to assist with any setup or performance issues, ensuring a smooth and enjoyable experience with your refurbished laptop.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experience with the refurbished HP Omen 15-EK0018TX to help us and others understand its performance in real-world conditions.
Stock Availability:
Please contact us directly to verify the availability of the refurbished HP Omen 15-EK0018TX before placing your order.
Get in Touch:
For more information or assistance with your refurbished HP Omen 15-EK0018TX, please contact our customer service team.
Disclaimer:
All details regarding the refurbished HP Omen 15-EK0018TX are for general informational purposes only and may change without notice. Confirm specifics with our sales team before making a purchase. Product images are for illustrative purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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