NEOTECH
HP VICTUS 16-D1000NIA Gaming Laptop - 13th Gen i5-12500H, 16GB, 1TB SSD, NVIDIA GeForce RTX 3050 4GB, 16.1" FHD
HP VICTUS 16-D1000NIA Gaming Laptop - 13th Gen i5-12500H, 16GB, 1TB SSD, NVIDIA GeForce RTX 3050 4GB, 16.1" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your gaming experience with the HP Victus 16-D1000NIA. Powered by a 13th Gen Intel i5-12500H, 16GB RAM, 1TB SSD, and NVIDIA GeForce RTX 3050, this 16.1” FHD laptop delivers top-tier performance for gamers and creators alike.
Overview:
The HP Victus 16-D1000NIA Laptop is engineered for gamers who demand robust performance, exceptional graphics, and high-speed responsiveness. It's also well-suited for creative professionals who need powerful computing capabilities for resource-intensive applications.
Product Description:
The HP Victus 16-D1000NIA features the potent 13th Generation Intel Core i5-12500H processor, which provides a solid foundation for high-frame-rate gaming and efficient multitasking. 16GB of RAM enhances the laptop's ability to handle multiple applications and browser tabs simultaneously, making it a great tool for streaming and gaming without lag. The 1TB SSD ensures that you have ample storage for large game files and quick access speeds, decreasing load times significantly. Equipped with the NVIDIA GeForce RTX 3050 graphics card, this laptop not only offers excellent frame rates but also supports advanced ray-tracing capabilities, enhancing visual fidelity in supported games. The 16.1-inch Full HD display delivers crisp, vibrant visuals with wide viewing angles, perfect for immersive gaming sessions.
Key Features:
- CPU: 13th Gen Intel Core i5-12500H, optimized for gaming and creative tasks.
- Memory: 16GB RAM, perfect for heavy multitasking.
- Storage: 1TB SSD, ample space with fast data access.
- Graphics: NVIDIA GeForce RTX 3050, supports advanced gaming graphics.
- Display: 16.1-inch FHD, offers expansive, sharp visuals.
- Cooling: Advanced thermal solutions to maintain optimal performance during extended use.
Product Quality and Performance:
The HP Victus 16-D1000NIA is designed with durability in mind, featuring a chassis that can handle the physical demands of frequent use and transport. It undergoes rigorous testing to ensure reliability under various environmental conditions, making it a dependable choice for both home and travel.
Specifications:
- Dimensions: 370 x 260 x 23.5 mm
- Weight: Approximately 2.48 kg
- Operating System: Windows 11 Home
- Battery Life: Up to 8 hours, supporting extended gaming sessions.
Purpose of Use:
This laptop is an excellent choice for gamers looking for a machine capable of running the latest titles at high settings. It's also ideal for content creators who require robust processing power for video editing, graphic design, and other creative work.
How to Use:
Take full advantage of its gaming capabilities by exploring high-definition games and utilizing its multitasking potential for content creation, all while enjoying seamless performance.
Supported Applications:
Capable of running demanding games, professional-grade editing software, and various multimedia applications efficiently.
Benefits & Compatibility:
- High-Speed Performance: Keeps pace with the latest gaming and software innovations.
- Immersive Graphics: Delivers detailed and vibrant visuals for an enhanced gaming experience.
- Extensive Storage: Large SSD to store games and media without worry about space limitations.
Warranty and FAQs:
The laptop comes with a standard one-year warranty. Extended warranties and support options are available; please refer to our FAQ section for more details.
Shop Today & Receive Your Delivery Across the UAE!
Get your HP Victus 16-D1000NIA now and benefit from our swift and dependable delivery service, ensuring that you're quickly set up and ready to play.
Best Price Guarantee:
We're committed to providing the best price for the HP Victus 16-D1000NIA. If you find a lower price elsewhere, we will match it.
After Sales Support:
Our support team is here to assist with any setup or operational questions to ensure you have an optimal experience with your new HP Victus.
Request for Customer Reviews and Testimonials:
Your feedback is invaluable. Please share your thoughts on the HP Victus 16-D1000NIA to help us improve and assist other customers.
Stock Availability:
Please check directly with us for the current stock status of the HP Victus 16-D1000NIA before placing your order.
Get in Touch:
For additional information or assistance with the HP Victus 16-D1000NIA, contact our customer service team.
Disclaimer:
Information regarding the HP Victus 16-D1000NIA is provided for general informational purposes only and is subject to change without notice. Confirm all details with our sales team before making a purchase. Product images are for illustrative purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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