NEOTECH
HP PAVILION 14-EK1039NIA Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, 14" FHD Touch X360
HP PAVILION 14-EK1039NIA Laptop - 13th Gen i7-1355U, 16GB, 512GB SSD, 14" FHD Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Embrace flexibility with the HP Pavilion 14-EK1039NIA. This 14" FHD Touch X360 laptop features a 13th Gen Intel i7-1355U, 16GB RAM, and a 512GB SSD, offering a seamless blend of performance, responsiveness, and immersive touchscreen experience.
Overview:
The HP Pavilion 14-EK1039NIA Laptop is designed for those who value versatility and performance in one sleek package. Its 360-degree hinge allows it to function as a laptop and a tablet, adapting to your needs whether you're working, watching, or playing.
Product Description:
The HP Pavilion 14-EK1039NIA features the latest 13th Generation Intel Core i7-1355U processor, providing a powerful basis for multitasking and productivity. 16GB of RAM ensures smooth operation, even with multiple applications open, while the 512GB SSD offers ample storage and quick boot times. The 14-inch Full HD touchscreen supports vibrant visuals and an intuitive interface, enhancing interaction through touch gestures. The laptop’s convertible design allows you to switch between four modes: laptop, tent, tablet, and stand, making it perfect for presentations, entertainment, and creative projects.
Key Features:
- CPU: 13th Gen Intel Core i7-1355U, powerful and efficient.
- Memory: 16GB RAM for advanced multitasking.
- Storage: 512GB SSD for fast access and ample storage space.
- Display: 14" FHD Touchscreen with X360 convertible flexibility.
- Portability: Slim, lightweight, and designed for an active lifestyle.
- Battery Life: Long-lasting battery supports all-day use without frequent recharging.
Product Quality and Performance:
Constructed with durability in mind, the HP Pavilion 14-EK1039NIA is built to withstand everyday use while maintaining a stylish aesthetic. Its responsive touch screen and robust hardware configuration ensure that it performs seamlessly under various computing demands.
Specifications:
- Dimensions: 324 x 225 x 19 mm
- Weight: Approx. 1.5 kg
- Operating System: Windows 11 Home
- Battery Life: Designed to last for up to 10 hours of mixed usage
Purpose of Use:
This laptop is ideal for professionals, students, and creatives who need a reliable device for dynamic environments. Its versatility makes it excellent for presentations, mobile computing, and entertainment.
How to Use:
Leverage the touch capabilities for an interactive experience and utilize the various modes to suit different tasks—type reports in laptop mode, share content in tent mode, and enjoy movies in stand mode.
Supported Applications:
Efficiently runs productivity software, creative applications like Adobe Suite, casual gaming, and streaming platforms.
Benefits & Compatibility:
- Adaptive Design: Switch between modes to best suit your task at hand.
- Enhanced Interaction: Touchscreen enhances productivity and creative tasks.
- Comprehensive Connectivity: Includes essential ports and wireless connectivity for peripheral devices and online access.
Warranty and FAQs:
Comes with a one-year standard warranty. Extended warranties and support are available—please refer to our FAQ section for more details.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the HP Pavilion 14-EK1039NIA now and enjoy our efficient delivery service, ensuring you get started without delay.
Best Price Guarantee:
We monitor our prices to ensure they remain competitive. If you find the HP Pavilion 14-EK1039NIA at a lower price elsewhere, let us know, and we will match it.
After Sales Support:
Our customer support is on hand to assist with any queries or issues, ensuring a smooth experience with your new laptop.
Request for Customer Reviews and Testimonials:
Your input is crucial! Please leave a review or testimonial sharing your experience with the HP Pavilion 14-EK1039NIA.
Stock Availability:
For the latest stock updates of the HP Pavilion 14-EK1039NIA, please contact us directly before placing your order.
Get in Touch:
For further information or assistance with the HP Pavilion 14-EK1039NIA, please contact our customer service team.
Disclaimer:
Details about the HP Pavilion 14-EK1039NIA are provided for general informational purposes only and are subject to change without notice. Verify specifics with our sales team before making a purchase. Product images are illustrative and may not precisely reflect the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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